Find Romantic Hotels in Pleasanton, CA

"it's awesome that the property is overlooking the bay"

"I would like to give a special thank you to Hannah at the front desk for her exceptional service. Although check-in was scheduled for 3:00 PM, we arrived around 11:00 AM simply intending to drop off our bags. She graciously accommodated us with an early check-in at no additional cost and provided us with a room featuring a beautiful view overlooking the city. The rest of the staff were equally friendly and welcoming throughout our stay. The hotel itself was clean, well-maintained, and very aesthetically pleasing. However, the fifth floor did have a noticeable musty odor, reminiscent of old or stale cigarette smoke. Additionally, the bed was quite firm, which may not suit those who prefer a softer mattress. The restaurant experience was average. While the staff were attentive and kind—kind enough to remove a drink I didn’t enjoy from the bill—the food and beverages did not particularly stand out. Overall, despite a few minor drawbacks, we had a positive experience and would consider staying here again in the future."

"I admittedly booked this hotel because of the rate, but boy was I surprised! Great ambiance, friendly staff, cool restaurant and bar in the lobby, and the room was large, the bed super comfy...absolutely no complaints! I will stay there again in a heartbeat! "

"Great"

"This motel is on par with Motel 6. The front desk clerk made it appear as it I was interrupting him when I checked in. The cover on the pep hole on the door would not close completely and made me feel creepy. I could hardly sleep with one noise after another (motorcycle, ice machine, sirens, coughing through paper thin walls). You name it, I heard likely it. The shower didn’t work properly with most of the water running into the tub and a small amount spraying me. The towels were small and very thin. The floor was sticky but not sure with what since I did not bring any food into the room. I would not stay here again and definitely would not recommend it. "

"Everything was perfect. Clean roon, courteous, polite, professional staff, free breakfast. Thank you!"

"I wanted to raise a couple of concerns regarding my stay, as the experience fell significantly below what I would expect from a four-star hotel. First, the $19 parking fee is difficult to justify given the complete lack of enforcement. After paying, I was not asked for a license plate number, and there appears to be no monitoring in place. This raises a fundamental question as to what the fee is actually for. In practice, it creates an unfair situation where guests who comply are charged, while others could easily park without consequence. Additionally, the hotel is located in an industrial area with abundant parking, which further makes this charge feel unreasonable. When I asked staff, the only explanation provided was that “it is Silicon Valley,” which is not a meaningful justification. Second, I was very surprised that there were no food or coffee options available after 11 a.m., even on a Saturday. I was unable to get even a basic hot latte, as staff stated they had already “filed the report.” For a hotel of this category, the complete lack of basic daytime service is unacceptable. Overall, these issues made the experience feel far below four-star expectations. I hope this feedback is taken seriously, and I would appreciate if you could address these concerns accordingly."

"I was disappointed with this Hilton Hotel, there was a cockroach in my bathroom. the carpet in the hallway were dirty snd smelled like pee. There were unhouse people in the parking lot. "

"Very clean room staff friendly "