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"Our stay at this hotel was truly unforgettable, largely because of the incredible staff and their genuine care for guests. From the moment we arrived, everyone was warm, attentive, and always willing to go the extra mile. One of the most special moments of our trip was during breakfast, when the staff surprised my husband by singing “Happy Birthday” to him—it was such a thoughtful and heartfelt gesture that made the day feel even more meaningful. As if that wasn’t enough, when we returned to our room later, we found a bottle of wine waiting for us as a gift. Those personal touches made us feel so valued and welcomed. Speaking of breakfast, it was absolutely amazing—fresh, delicious, and with plenty of variety to start the day right. We also had an unexpected travel issue when our flight was delayed by a full day. The hotel handled the situation with incredible understanding and flexibility, accommodating us without any hesitation or stress, which we deeply appreciated during what could have been a very frustrating experience. On top of everything, the property itself is beautiful and impeccably clean, making it a relaxing and comfortable place to stay. Overall, this hotel exceeded our expectations in every way. The kindness and consideration of the staff truly set it apart, and we would highly recommend it to anyone looking for not just a place to stay, but a genuinely caring hospitality experience."

"Almendros property continues to grow into a beautiful piece of property. A gated property with several villas on a multi-acres where sloths, toucans, parrots, macaws and many other birds and animals can be found. "

"Top marks to the staff (special thanks to Xavi, Claudia, and Esteban) who made this the best hotel during our trip as their service was with a genuine smile and helpfulness. The rooms are very simple (youth hostel standard) but it is well-kept. The surroundings (lots of birds) are magical and fresh (lovingly-prepared) breakfast and dinner was very good. It is remote (that makes it special) so you do need a car or rely on transport. Highly recommend doing the Green Rivers rafting tour and the Night Tour with Sarapiqui Xperience (all booked via the hotel). "

"Wonderful trip- from as soon as we were picked up by a very helpful driver to our drop-off. The property is incredible - beautiful views of the volcano and cloud forest canopy, stunning trails along waterfalls and river paths, beautiful hummingbirds everywhere and fascinating encounters with frogs (the night tour was fantastic thanks Pablo) and toucans and big cats etc. Rooms are spacious and beautiful with stunning views. The staff are second-to-none, from the helpful front-desk staff (who had a night lunch waiting for us and an early morning breakfast due to our check-in house), to the warm and engaging wait staff, wonderful cleaners and park staff- all very knowledgeable and thoughtful and friendly. We did the white water rafting, zip line which were very fun- excellent guides again. The volcano walk, coffee plantation tour and boat safari were fantastic with a wonderful expert guide (Michael)- crocodile, howler monkeys, sloths, gorgeous birds. We learned a lot. Wish we could have stayed longer, highest of recommendations and thanks to all! "

"Fresh breakfast. Our host was amazing "

"The property is well maintained, and rooms and dining room well maintained. The staff generally are excellent with exception of Dining Room- who lack the ability to connect with guests and work a relaxed atmosphere."

"The a/c was great and the room was clean. Just hearing all the nature around us was amazing. Highly HIGH’Y recommend"

"The pool was enjoyable and clean. The house was in great condition. Modern and comfortable. My family really enjoy the stay. I travel one one kid that enjoy walking around the property. Definitely recommend the place."

"Room was very comfortable and clean. Newer building with everything we needed. Staff was help and courteous. "