Pinot's Palette Sugar Land at Town Square

Great staff! Room was clean and no issues. AC was a little loud but otherwise, just fine.

All 4 guest elevators were inoperable. In talking with airline staff who stay on a normal basis, this occurs regularly. We were able to use a service elevator to move our luggage. The shower was dirty. Common area had trash that was not picked up. This was early morning so maybe someone would clean later.