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シェパーズ ツリー ゲーム ロッジの口コミ

5 out of 5
シェパーズ ツリー ゲーム ロッジ
Pilanesberg National Park, Pilanesberg National Park, North West

口コミ

9.6

最高に素晴らしい

評価 10 - 95 件の口コミ中 78 件が非常に良い" "
評価 8 - 95 件の口コミ中 15 件が良い" "
評価 6 - 95 件の口コミ中 1 件が普通" "
評価 4 - 95 件の口コミ中 1 件が不満" "
評価 2 - 95 件の口コミ中 0 件が非常に不満" "

9.6/10

清潔度

9.6/10

スタッフとサービス

9.2/10

設備とサービス

9.4/10

施設のコンディションと設備

9.4/10

環境への配慮

口コミ

10/10 (非常に良い)

Jennifer

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Contact with the property prior to our arrival was easy and quick. And from the moment we arrived to warm towels and wonderful welcome drinks on the patio, everything was lovely, every detail considered, and every staff member was amazing. The food was some of the best I've ever had. Rebecca, the chef, created the dishes that were magical. TRY the soup - every meal! We felt welcomed everywhere we went. There were snacks and drinks before game drives - excellent. There were chocolates on our pillows at night - excellent. Our game drives were led by Answer who was knowledgeable about animals, plants, and traditions. I could listen to him teach me about southern Africa all day. People say that you should buy experiences, not things. I'm telling you, this was the best money I've ever spent. Thank you.
2023 年 7 月に 3 泊滞在

10/10 (非常に良い)

MR

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent and friendly staff
2023 年 4 月に 2 泊滞在

6/10 (普通)

Christophe、Amsterdam

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
気になった点 : スタッフとサービス
Overall nice lodge, well situated in Pilanesberg park. The rooms are beautiful and well equipped. Although Expedia mentions a full-board dining regime it is best to ask before your trip when they expect you to come in for which meal. We arrived around 7pm after a game drive and were told by the receptionist we could have lunch the next day and went straight on to dinner that night. The next day we were told 1 hour before lunch by another receptionist that we had forfeited it and were expected to pay again for it. Disappointing attitude from a hotel where clearly many of the staff members do their best to give customers a good time. So overall a nice lodge but next time we will be staying at another one.

10/10 (非常に良い)

Ehud

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very good
Very good hotel. The food is excellent. Transfer to and from the room could be slowly from time to time
2023 年 1 月に 2 泊滞在
STGL-GMからの返信 (投稿日 : 2023 年 2 月 7 日)
Dear EhudThank you for rating us highly and giving us compliments following your recent amazing stay with us. The shuttle staff have been addressed.Please do visit us again soon.Kind regardsTafadzwa ManyowaGeneral Manageraha Shepherd’s Tree Game Lodge

10/10 (非常に良い)

Frederico

2022 年 3 月に 1 泊滞在
STGL-GMからの返信 (投稿日 : 2022 年 3 月 13 日)
Dear Frederico Thanks for the lovely review. We always strive to provide all our guests with exceptional experiences and receiving feedback such as yours confirms that we are hitting the mark. Please do visit us again soon. Kind regards Tafadzwa Manyowa General Manager aha | Shepherd’s Tree Game Lodge

8/10 (良い)

Shaun

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very nice lodge. The lodge is close to the entrance and the roads from the lodge to the main animal viewing sites is not in good condition. Therefore each game drive has a 20min drive out of the lodge and back before you can experience frat sighting. The lod
2022 年 1 月に 2 泊滞在
STGL-GMからの返信 (投稿日 : 2022 年 2 月 26 日)
Dear Shaun Thank you for the review. We trust you enjoyed your stay at Shepherd's Tree. Please do visit us again soon. Kind regards Tafadzwa Manyowa General Manager aha | Shepherd’s Tree Game Lodge

10/10 (非常に良い)

Claire

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2022 年 2 月に 5 泊滞在

10/10 (非常に良い)

PIETER

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Private and secluded
Beutifull private rooms, had an amazing stay!! Only thing I will recommend is a light on the outside patio it is very dark in the evenings.
2022 年 1 月に 1 泊滞在
STGL-GMからの返信 (投稿日 : 2022 年 1 月 14 日)
Dear Pieter Thank you for the lovely review. Our lodge offers exceptional bush experiences, and the amazing team we have will always ensure you well looked after. We hope to see you soon when you visit us again. Kind regards Tafadzwa Manyowa General Manager aha | Shepherd’s Tree Game Lodge

10/10 (非常に良い)

Murilo

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The best hotel and the best staffs ever.
The best hotel and the best staffs ever. We had a wonderful time. The chef made our experience better. All meals wereincredible. Peat, our guide, was amazing. We saw all the big 5, thanks to his great patience, besides his knowledge, we could learn a lot with his experience. Shawn and Andrew were very frindly and polite while on the way to the airpor . We saw elephants while we in the pool. Our room was amazing and very clean. I would like to go back to those days!
2021 年 10 月に 3 泊滞在
STGL-GMからの返信 (投稿日 : 2021 年 10 月 20 日)
Dear Murilo Thank you for rating us highly and giving us compliments following your recent amazing stay with us. It is always rewarding to receive such feedback and will gladly share with all our hard-working and passionate team members. Please do visit us again soon. Kind regards Tafadzwa Manyowa General Manager aha | Shepherd’s Tree Game Lodge

10/10 (非常に良い)

John

2021 年 8 月に 3 泊滞在
STGL-GMからの返信 (投稿日 : 2021 年 10 月 11 日)
Dear John Thank you for completing our guest satisfaction survey. I really appreciate your fantastic ratings and I will compliment the team for the impeccable service they delivered. I look forward to welcoming you back in the near future. Kind regards Tafadzwa Manyowa General Manager aha | Shepherd’s Tree Game Lodge

8/10 (良い)

jean claude

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
2021 年 2 月に 1 泊滞在
STGL-GMからの返信 (投稿日 : 2021 年 3 月 2 日)
Dear Jean Thank you for the review. I trust that you had a wonderful stay at Shepherd's Tree. I look forward to welcoming you back in the near future. Kind regards Tafadzwa Manyowa General Manager aha | Shepherd’s Tree Game Lodge

10/10 (非常に良い)

mark

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Amazing South African adventure
Our stay at this beautiful lodge was everything we had hoped for. Our accommodation in villas 31 was absolutely amazing, the service and food were incredible and our safari guide Sean was awesome! We had some great sightings of the animals in the park on every drive he took us on! I would 100% recommend this lodge to anyone wanting an amazing South African adventure!!
2020 年 3 月に 3 泊滞在
STGL-GMからの返信 (投稿日 : 2020 年 3 月 20 日)
Dear Mark Thank you so much for completing the review. Myself and the whole team appreciates the compliments and are happy to know you had a wonderful experience throughout. We hope to see you again soon. Kind regards Tafadzwa Manyowa General Manager aha | Shepherd’s Tree Game Lodge

10/10 (非常に良い)

Daniela

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excelente!
Uma experiência unica! Nota mil!
2020 年 2 月に 2 泊滞在
STGL-GMからの返信 (投稿日 : 2020 年 3 月 1 日)
Dear Daniela Thank you for the great review. I’m absolutely delighted to hear that you found everything to be superb. I look forward to welcoming you back for another unique and memorable stay. Kind regards Tafadzwa Manyowa General Manager aha | Shepherd’s Tree Game Lodge

10/10 (非常に良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff were wonderful and the experience was great.
2020 年 2 月に 2 泊滞在
STGL-GMからの返信 (投稿日 : 2020 年 2 月 28 日)
Dear Valued Guest Thank you for taking your precious time to rate us highly following your recent stay at Shepherds Tree. I'm thrilled to know that you enjoyed the wonderful memories we created for you throughout your stay. I hope you will afford us another visit soon. Kind regards Tafadzwa Manyowa General Manager aha | Shepherd’s Tree Game Lodge

10/10 (非常に良い)

宿泊されたお客様

良かった点 : スタッフとサービス
2020 年 2 月に 2 泊滞在
STGL-GMからの返信 (投稿日 : 2020 年 2 月 10 日)
Dear Valued Guest Thank you for the 5-star review. I look forward to welcoming you back for another enjoyable stay. Kind regards Tafadzwa Manyowa General Manager aha | Shepherd’s Tree Game Lodge

10/10 (非常に良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
Personal freundlich, Lage gut (mit eigenem Teil des Parks), kleine Game Drives (max. 9 Personen), nette Anlage
2020 年 1 月に 3 泊滞在
STGL-GMからの返信 (投稿日 : 2020 年 2 月 10 日)
Dear Valued Guest Thank you for completing our guest satisfaction survey. I’m absolutely delighted to hear that you found everything to be superb. I look forward to welcoming you back for another enjoyable stay. Kind regards Tafadzwa Manyowa General Manager aha | Shepherd’s Tree Game Lodge

10/10 (非常に良い)

Eleni

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 1 月に 1 泊滞在
STGL-GMからの返信 (投稿日 : 2020 年 1 月 16 日)
Dear Valued Guest Thank you for rating us highly following your recent stay with us. Please do visit us again soon! Kind regards Tafadzwa Manyowa General Manager aha | Shepherd’s Tree Game Lodge

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 1 月に 2 泊滞在
STGL-GMからの返信 (投稿日 : 2020 年 1 月 16 日)
Thank you for rating us highly following your recent stay with us. Please do visit us again soon! Kind regards Tafadzwa Manyowa General Manager aha | Shepherd’s Tree Game Lodge

10/10 (非常に良い)

KatherineHume

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Fantastic elevated aspect, great guides. Fabulous staff
2019 年 12 月に 2 泊滞在
STGL-GMからの返信 (投稿日 : 2020 年 1 月 16 日)
Dear Katherine Thank you for your fantastic feedback. I'm delighted to know that we met all your expectations and the staff will be happy to hear that you had an awesome experience. I hope you will afford us another visit soon. Kind regards Tafadzwa Manyowa General Manager aha | Shepherd’s Tree Game Lodge

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very good without blowing us away
This is a lovely hotel but with a few imperfections. It is all about the safari and the safari was brilliant. In our three night stay we saw all the big five which was fantastic. The lodge itself is very good but looking a little tired in places. Our shower in particular was falling apart, although the room itself was of a high standard. Service was a little hit and miss. Very good most of the time but lacking when it really mattered. I would recommend Shepherd's Tree. Very good by South African standards and decent by European standards.
2019 年 12 月に 3 泊滞在
STGL-GMからの返信 (投稿日 : 2020 年 1 月 16 日)
Dear Valued Guest Thank you for the review. Please accept my sincere apologies for the service snags that you encountered during your stay. I have addressed this with our respective teams. I always appreciate this constructive feedback as it helps us focus our energy in correcting these challenges so they do not recur again and impact on our guests' experience. I hope these issues did not detract much from your overall stay and that you enjoyed the warm and genuine hospitality from our friendly team members. I look forward to welcoming you back in the near future. Kind regards Tafadzwa Manyowa General Manager aha | Shepherd’s Tree Game Lodge

10/10 (非常に良い)

Ronaldo

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excelente opção!
O melhor do hotel é o pessoal. Todos muito gentis, solicitos e sorridentes. A comida excelente. O quarto amplo e confortável. Os safáris foram excelentes. Valeu
2019 年 12 月に 2 泊滞在
STGL-GMからの返信 (投稿日 : 2019 年 12 月 21 日)
Dear Ronaldo Thank you for rating us highly and giving us compliments following your recent amazing stay with us. I take pride in knowing that my hard-working and passionate team delivered our usual "5-star aha moments" to you. Please do visit us again soon. Kind regards Tafadzwa Manyowa General Manager aha | Shepherd’s Tree Game Lodge

10/10 (非常に良い)

Gustavo

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Adoramos tudo. Do início ao fim
Recomendo. Desde a chegada, com uma recepção excelente com welcome drink e toalhinhas quentes. Manobrista super atencioso. Almoço, jantar e café da manhã excelentes. Os games (dois por dia) muito bom, deram cobertores pra gente e conseguimos ver e tirar belas fotos. Tudo muito bom. Ficamos dois dias e foi uma experiência incrível. Os quartos são bem privativos, cama king size, banheira perfeita.
2019 年 12 月に 2 泊滞在
STGL-GMからの返信 (投稿日 : 2019 年 12 月 12 日)
Dear Gustavo Thank you for rating us highly and giving us compliments following your recent amazing stay with us. It is always rewarding to receive such feedback and will gladly share with all our hard-working and passionate team members. Please do visit us again soon. Kind regards Tafadzwa Manyowa General Manager aha | Shepherd’s Tree Game Lodge

10/10 (非常に良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The Restaurant and Food was superb, the Bar and outside space was great. The Staff were excellent. The Bedroom was great with amazing views but a little tatty round the edges, some things in the room were broken or damaged, it didn't affect the stay but for the price you expect perfection.
2019 年 12 月に 2 泊滞在
STGL-GMからの返信 (投稿日 : 2019 年 12 月 12 日)
Dear Valued Guest Thank you for the review. I'm thrilled to hear that you had an amazing experience with us and you enjoyed our delicious meals and the impeccable service from our friendly team. I took the time to look into the constructive points you raised regarding the maintenance snags you experienced in the room and I can assure you these have been attended to and resolved. I look forward to welcoming you back in the near future. Kind regards Tafadzwa Manyowa General Manager aha | Shepherd’s Tree Game Lodge

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
A beautiful place.. food was excellent, staff was excellent, game drives amazing. We all loved everything about this place. Two of us had been there 5 years earlier and we were not disappointed on our return
2019 年 8 月に 3 泊滞在
STGL-GMからの返信 (投稿日 : 2019 年 9 月 11 日)
Dear Valued Guest Thank you for your wonderful feedback. I am glad you enjoyed our relaxing atmosphere and the warm and genuine hospitality that we offer. I hope you will afford us another visit soon. Kind regards Tafadzwa Manyowa General Manager aha | Shepherd’s Tree Game Lodge

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Die fantastische Lage . Personal und Service hervorragend
2019 年 8 月に 1 泊滞在
STGL-GMからの返信 (投稿日 : 2019 年 8 月 20 日)
Dear Valued Guest Thank you for taking the time to rate us highly following your recent stay at Shepherds Tree. I'm delighted to hear that you had an amazing experience. Kind regards Tafadzwa Manyowa General Manager aha | Shepherd’s Tree Game Lodge

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 8 月に 2 泊滞在
STGL-GMからの返信 (投稿日 : 2019 年 8 月 20 日)
Dear Valued Guest Thank you for taking your precious time to complete our survey following your recent stay at Shepherds Tree. We appreciate the high scores, and I'm thrilled to know that you enjoyed your stay. I look forward to welcoming you back in the near future. Kind regards Tafadzwa Manyowa General Manager aha | Shepherd’s Tree Game Lodge

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 8 月に 2 泊滞在
STGL-GMからの返信 (投稿日 : 2019 年 8 月 20 日)
Dear Valued Guest Thank you for taking your precious time to complete our survey following your recent stay at Shepherds Tree. We appreciate the high scores, and I'm thrilled to know that you enjoyed your stay. I look forward to welcoming you back in the near future. Kind regards Tafadzwa Manyowa General Manager aha | Shepherd’s Tree Game Lodge

10/10 (非常に良い)

宿泊されたお客様

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great stay. Very polite staff and game drives were fun
2019 年 7 月に 2 泊滞在
STGL-GMからの返信 (投稿日 : 2019 年 8 月 20 日)
Dear Valued Guest Thank you for rating us highly following your recent stay with us. It is always rewarding to receive such feedback and will gladly share with all our team members. Please do visit us again soon! Kind regards Tafadzwa Manyowa General Manager aha | Shepherd’s Tree Game Lodge

10/10 (非常に良い)

宿泊されたお客様

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful and high end comforts. Excellent vacation.
2019 年 7 月に 2 泊滞在
STGL-GMからの返信 (投稿日 : 2019 年 8 月 5 日)
Dear Valued Guest Thank you for rating us highly following your recent stay with us. It is always rewarding to receive such feedback and will gladly share with all our hard-working and passionate team members. Please do visit us again soon! Kind regards Tafadzwa Manyowa General Manager aha | Shepherd’s Tree Game Lodge

10/10 (非常に良い)

Elma

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Absolutely Amazing
Best experience! From the moment we arrived right until our departure. Would definalety return to Shepherds Tree Lodge.
2019 年 7 月に 2 泊滞在
STGL-GMからの返信 (投稿日 : 2019 年 8 月 5 日)
Dear Elma Thank you for your fantastic feedback. I'm delighted to know that we met all your expectations and you enjoyed the opulence in a peaceful and relaxing atmosphere, the superb service and phenomenal game drives. We are indeed a trendsetter in this industry. I hope you will afford us another visit soon. Kind regards Tafadzwa Manyowa General Manager aha | Shepherd’s Tree Game Lodge

10/10 (非常に良い)

jean claude

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Tres bon sejour, superbe service, belle localisation et tres bon safari...
2019 年 7 月に 1 泊滞在
STGL-GMからの返信 (投稿日 : 2019 年 7 月 23 日)
Dear Jean Claude Thank you for taking your precious time to review us on this platform following your wonderful stay at Shepherds Tree. I'm really excited to hear that you thoroughly enjoyed yourself, especially with regards to the phenomenal game drives and the exceptional service from our friendly staff. I will be sure to share your compliments with them. I look forward to welcoming you back in the near future. Kind regards The Shepherds Tree Team

10/10 (非常に良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
One of the best hotels I have ever stayed. Staff are all super helpful and courteous. Game drives were very good, local guide was excellent. The food was also a highlight, all meals were amazing, the restaurant had a wide variety of options to chose from the menu. Facilities were in great condition, can't recommend enough this place. One thing to improve would be the outdoor showers, we had a hard time (because of the cold) bathing during the evening, since it was winter.
2019 年 6 月に 2 泊滞在
STGL-GMからの返信 (投稿日 : 2019 年 7 月 13 日)
Dear Valued Guest Thank you for your review following your recent stay at Shepherds Tree. I'm thrilled to hear that we played a meaningful role in making your stay memorable. Our forever helpful and enthusiastic team will be happy to know that you noticed and valued their efforts and friendliness. I look forward to welcoming you back in the near future. Kind regards The Shepherds Tree Team

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Die Unterkunft ist traumhaft gelegen und fügt sich trotz moderner Architektur sehr gut in die Landschaft. Die Ausstattung und das Essen sind außergewöhnlich. Hier bleiben keine Wünsche offen. Die Game-Drives sind gut und man sieht trotz dichter Vegetation erstaunlich viele Tiere. Uns hat zu den Big 5 nur der Leopard gefehlt. Das Personal ist durchweg sehr freundlich, allerdings könnte die ein oder andere Dame an der Rezeption motivierter agieren. Unsere Reservierung konnte im hoteleigenen System nicht gefunden werden und erst durch die Kontaktaufnahme mit Expedia in Deutschland konnte das Problem gelöst werden. Expedia hat hier super schnell und freundlich geholfen. Nochmals vielen Dank dafür!! Alles in allem ist die Shepherd`s Tree Game Lodge eine wunderschöne Lodge, die ich auf jeden Fall weiterempfehlen würde.
2019 年 6 月に 2 泊滞在
STGL-GMからの返信 (投稿日 : 2019 年 7 月 13 日)
Dear Valued Guest Thank you for taking the time to share your feedback. I’m absolutely delighted to hear that you found everything to be superb. The staff will be excited to hear that you enjoyed everything that you experienced during your stay, from the luxurious accommodation, to the amazing game drives and the exceptional service your received. I look forward to welcoming you back for another memorable stay. Kind regards The Shepherds Tree Team

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2019 年 4 月に 2 泊滞在
STGL-GMからの返信 (投稿日 : 2019 年 4 月 20 日)
Dear Valued Guest Thank you for taking your precious time to rate us highly following your recent stay at Shepherds Tree. I'm thrilled to know that you enjoyed your stay. I hope you will afford us another visit soon. Kind regards Tafadzwa Manyowa General Manager aha | Shepherd’s Tree Game Lodge

10/10 (非常に良い)

Tamar

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Amazing!!!!
The place it’s a huge surprise. It start with a good we’ll come and continue with a excellent service. The food are very delicious. The food presentation are great. The staff take care of everything. The room very clean and nice the bad very comfortable. Ian so happy that I ordered this place. The cherry off this place is the guide that makes the safari tour his name is Answer. He made our stay. Thank you very much for amazing hospitality.
2019 年 4 月に 2 泊滞在
STGL-GMからの返信 (投稿日 : 2019 年 4 月 20 日)
Dear Tamar Thank you for the fantastic feedback. I will be certain to share this with the hard-working and passionate team that I'm blessed to have, including your guide Answer. Shepherds Tree is indeed a leading star in the industry, just as you experienced. Please do visit us again soon when you get a chance. Kind regards Tafadzwa Manyowa General Manager aha | Shepherd’s Tree Game Lodge

10/10 (非常に良い)

宿泊されたお客様

良かった点 : スタッフとサービス、施設のコンディションと設備
The service & staff were so warm, friendly and helpful. The food was delicious, and plentiful. The game drives were well organised and exciting. Our guide, Sam, was excellent, as were other guides, including Andrew. This was the perfect holiday to combine excitement with relaxation. I highly recommend it.
2019 年 4 月に 3 泊滞在
STGL-GMからの返信 (投稿日 : 2019 年 4 月 20 日)
Dear Valued Guest Thank you for the fantastic feedback. I will be certain to share this with the hard-working and passionate team that I'm blessed to have, including your guide Sam and Andrew. Shepherds Tree is indeed a leading star in the industry, just as you experienced. Please do visit us again soon when you get a chance. Kind regards Tafadzwa Manyowa General Manager aha | Shepherd’s Tree Game Lodge

10/10 (非常に良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great game drives. Pierre and Susan were fantastic. Friendly and knowledgeable. The rooms are beautiful and the outside shower a great way to rinse off the dust post game drive. Saw loads of rhinos. Amazing animals. The food was incredible. To look at as well as eat. Don’t hesitate, just book it. It won’t disappoint.
2019 年 3 月に 3 泊滞在
STGL-GMからの返信 (投稿日 : 2019 年 3 月 27 日)
Dear Valued Guest Thank you for sharing your feedback on this forum.I’m absolutely delighted to hear that you found everything to be superb. We take pride in knowing that we exceeded your expectations, and its comforting to know that we created some wonderful memories for you throughout. This is all possible because of our hard-working and passionate team. I will be sure to share this feedback with them, especially Pierre and Susan. I look forward to welcoming you back for another therapeutic and refreshing getaway. Kind regards Tafadzwa Manyowa General Manager aha | Shepherd’s Tree Game Lodge

4/10 (不満)

Luis、Belo Horizonte, BR

カップルで旅行
良かった点 : 清潔度
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Os quartos são limpos, mas já desgastados pelo uso, não tem comodidade de academia de gisnastica , a comida é muito razoável , tivemos um problema no ar cond do restaurante , o vinho estava quente , calor demais e comida sem sal. Quase perdemos o passeio , pois a pessoa que trabalha buscando os hóspedes esqueceram de nos pegar no bangalô as 06:00 da manhã. Não vale o que pedem.
2019 年 3 月に 1 泊滞在
STGL-GMからの返信 (投稿日 : 2019 年 3 月 27 日)
Dear Luis Thank you for the constructive feedback, and as stated in my detailed discussion with you on checkout, we will act upon the shortfalls and improve. I look forward to welcoming you back when you visit us again, and you will be able to see that this is not the norm at our reputable establishment. Kind regards Tafadzwa Manyowa General Manager aha | Shepherd’s Tree Game Lodge

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2019 年 3 月に 3 泊滞在
STGL GMからの返信 (投稿日 : 2019 年 4 月 7 日)
Thank you for taking your precious time to rate us highly following your recent stay at Shepherds Tree. I'm thrilled to know that you enjoyed your stay. I hope you will afford us another visit soon. Kind regards Tafadzwa Manyowa General Manager aha | Shepherd’s Tree Game Lodge

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度
2019 年 3 月に 3 泊滞在
STGL GMからの返信 (投稿日 : 2019 年 4 月 7 日)
Thank you for taking your precious time to rate us highly following your recent stay at Shepherds Tree. I'm thrilled to know that you enjoyed your stay. I hope you will afford us another visit soon. Kind regards Tafadzwa Manyowa General Manager aha | Shepherd’s Tree Game Lodge

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Bekvämt i Pilanesberg
Fin lodge med fantastisk service och personal. De få misstag som förekom var försumbara.
2019 年 3 月に 2 泊滞在
STGL-GMからの返信 (投稿日 : 2019 年 3 月 27 日)
Dear Valued Guest Thank you for the feedback. I look forward to welcoming you back when you visit us again, hopefully sooner. Kind regards Tafadzwa Manyowa General Manager aha | Shepherd’s Tree Game Lodge

8/10 (良い)

宿泊されたお客様

カップルで旅行, グループ旅行
良かった点 : 清潔度、施設のコンディションと設備
Les safaris et le professionnalisme des rangers. Le laisser aller du personnel de la réception et du restaurant
2019 年 2 月に 3 泊滞在
Shepherds Tree GMからの返信 (投稿日 : 2019 年 2 月 25 日)
Dear Valued Guest Thank you so much for sharing your lovely experience at Shepherds on this forum. It is very rewarding to receive feedback such as yours, and we hope to see you soon when you visit us again. Kind regards Tafadzwa Manyowa General Manager aha | Shepherd’s Tree Game Lodge

10/10 (非常に良い)

Julia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Shepherd’s Tree is the most fantastic resort experience. The staff is kind and accommodating. The location is next to none. The amenities, down to the last detail, are sublime. HIGHLY recommend this wonderful place.
2019 年 1 月に 2 泊滞在
STGL GMからの返信 (投稿日 : 2019 年 2 月 2 日)
Dear Julia Thank you for taking the time to share your wonderful feedback on this forum. I'm delighted to know that we met all your expectations, and that you will confidently recommend us. I will pass on this to our talented and passionate team. Please spread the word and do visit us again soon. Kind regards Tafadzwa Manyowa General Manager aha | Shepherd’s Tree Game Lodge

10/10 (非常に良い)

Søren

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Kan anbefales
Fantastisk venlige. Super service. Lækker mad.
2019 年 1 月に 3 泊滞在
Shepherds Tree GMからの返信 (投稿日 : 2019 年 1 月 18 日)
Thank you for your wonderful feedback.

10/10 (非常に良い)

RAFAEL、Maringá, Paraná, Brazil

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Perfeito! O Safari oferecido é excelente! Conseguimos ver todos os animais. Os funcionários são extremamente simpáticos e receptivos! Sempre disponíveis e atenciosos! O Hotel é espetacular. Quarto amplo, aconchegante, super limpo e excelente para descansar! Hotel sem detalhes. Experiência super valiosa! Totalmente recomendada!
2019 年 1 月に 3 泊滞在
Shepherds Tree GMからの返信 (投稿日 : 2019 年 1 月 18 日)
Thank you for your feedback. We look forward to welcoming you back in the near future.

10/10 (非常に良い)

GUILLERMO

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Todo a la perfección de un reloj . El check in , las comidas , las habitaciones y los safaris . Un punto especial una jovencita que era guía de los safaris por su calidad de persona y profesional . No recuerdo bien el nombre pero era la guía más joven .
2019 年 1 月に 2 泊滞在
Shepherds Tree GMからの返信 (投稿日 : 2019 年 1 月 18 日)
Thank you for your feedback. We look forward to welcoming you back in the near future.

10/10 (非常に良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Amazing experience overall. Your stay includes all meals (two of which are 3 courses) and 2 game drives per day. Our guide Marnus was beyond amazing and provided us with a great experience in the park where we saw almost all of the animals. The suites are also modern and secluded.
2019 年 1 月に 2 泊滞在
Shepherds Tree GMからの返信 (投稿日 : 2019 年 1 月 18 日)
Thank you for your wonderful feedback. We look forward to welcoming you back in the near future.

10/10 (非常に良い)

Simon

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2018 年 12 月に 2 泊滞在
Shepherds Tree GMからの返信 (投稿日 : 2019 年 1 月 18 日)
Thank you for the high scores. We look forward to welcoming you back in the near future.

10/10 (非常に良い)

PETER

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 1 月に 1 泊滞在
Shepherds Tree GMからの返信 (投稿日 : 2019 年 1 月 18 日)
Thank you for the high scores We look forward to welcoming you back in the near future.

10/10 (非常に良い)

Petrus

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Amazing stay
Absolutely amazing. The facilities and staff really great too.
2019 年 1 月に 2 泊滞在
Shepherds Tree GMからの返信 (投稿日 : 2019 年 1 月 18 日)
Thank you for your feedback. We look forward to welcoming you back in the near future.