Dear guest,Thank you for your review.We apologize for the services which have disappointed you during your recent stay.We have shared your feedback with respective departments for further review and improvement. Additional training and guidelines will also be provided to our associates so to ensure we meet the Sheraton standard, and more importantly to meet our guests’ expectations.Once again, thank you again for sharing the feedback. We highly appreciate it, as it will assist us in becoming better at what we do. We hope for the opportunity to serve you again in the future.Regards,Bensum LoDirector of Rooms

Dear guest,Thank you for sharing your experience with us. We are happy to know that you generally had a good experience here. Do stay in touch with us on our websites to know more so you can maximize your future staying experience. We all look forward to your next stay in the near future.Regards,Bensum LoDirector of Rooms

Dear guest,Thank you for your review.We are glad to know that you had an enjoyable stay with us.Thank you for your kind words on our facilities and service provided, we have shared the positive feedback with our associates.Hope we will welcome you back soon to create another memorable stay for you. Regards,Bensum LoDirector of Rooms

Dear guest,Thank you for your review. We hope you had enjoyed your stay here at Sheraton Phu Quoc Long Beach Resort and we are looking forward for your next stay.Regards,Bensum LoDirector of Rooms

Dear Yohei! Thank you for rating us regarding you recent visit at Vinpearl Resort & Gold Phu Quoc We look forward to welcoming you back in not too distance future. Kind regards Nguyen Van Thai Front Office Manager

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Xin chào Mikiya, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best Regards, Vinpearl Phu Quoc Resort & Golf – the holiday paradise of Viet Nam Management team

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Xin chào Guest, Greetings from Phu Quoc! It was indeed a pleasure to have you and your family stay with us. We all Vinpearl team are so glad and proud to receive your nice comments on Golf which you experienced during your stay at our resort. We would look forward to welcome you back to your new home in Phu Quoc in not too distant a future. Best Regards, Vinpearl Phu Quoc Resort & Golf – the holiday paradise of Viet Nam Management team

Xin chào akira, Thank you for choosing Vinpearl Resort & Golf as your holiday destination. We are really regretful to learn that your stay with us was not that pleasant and our service did not meet your expectation as well as our hotel's standard. We do apologize for the disturbance that caused you. We are working on those aspects to make improvement and I assure you that such event shall never be occurring in the future. Once again, please accept our most sincere apology for this inconvenience. We hope the negative experience will not last long and look forward to welcoming you to our resort in the future. Sincerely, Vinpearl Resort & Golf Phu Quoc - Hotel Management

Dear Valued Guest Thank you for your generous feedback and we are glad to note overall you had a great stay. It is through comments like yours that we get the inspiration to enhance our services and we are grateful that you give us the opportunity to serve you. We look forward to welcome you and your family back in not too distant a future. Have a good day ahead! Best Regards,

Dear Valued Guest, Thank you for your generous feedback and we are glad to note overall you had a great stay and carried memorable moments back. It is through feedback like yours that we get the inspiration to enhance our services and we are grateful that you give us the opportunity to serve you. We look forward to welcome you and your family back in not too distant a future. Have a good day ahead! Best Regards,

Xin Chào AnhThu, Thank you very much for sharing your kind review about your experience with us. I was delighted to read that you enjoyed your stay at – the holiday paradise of Viet Nam and that you appreciated the service provided by our team members. We are glad to know that you had a wonderful stay. This makes us feel very proud indeed. Please let us know when you plan to visit us again, we would be very happy to welcome you back for another wonderful stay at Vinpearl Resort & Golf Phu Quoc– the holiday paradise of Viet Nam. With warmest regards,

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Dear Guest, Thank you very much for taking the time to review Vinpearl Resort & Golf Phuquoc. We are truly grateful to your feedback, because positive or negative, it helps us to see our product through the eyes of our guests so that we can improve ourselves. We are deeply sorry to hear that not everything during your stay was to your fullest satisfaction. Once again, thank you for your feedback. If you are planning to visit Vinpearl Phuquoc again, please drop us a note so that we could welcome you and win you back. Best regards Vinpearl Resort & Golf Phu Quoc

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Xin chào Guest, Thank you for your feedback describing both - the good and the bad of your stay. As such - we wish to apologize for any disappointments during your stay We are pleased that you had a pleasant stay with us. Your compliment and feedback are great encouragements for us to do better in the future. We look forward to welcoming you back in your next trip to Phu Quoc! With warm regards,

Dear Guest, Greeting from Vinpearl Resort & Golf Phu Quoc, Thank you very much for your review. We regret that your stay was not as pleasant as it should have been. We are sorry that we did not meet your expectation and we hope it would not affect your trip. We hope to welcome you back soon so that we can bring you the memorable experience to truly show our personalized service. With best regards, Hotel Management

Xin chào 三橋, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. With warmest regards,

Xin chào Holy, Thank you for choosing Vinpearl Resort & Golf Phu Quoc as your holiday destination. We hope that you had enjoyed your stay with us and look forward to welcome you back to our resort in your next trip to Phu Quoc. Thank you. With warmest regards,

Dear Max, Thank you so much for your short and nice review on expedia.com. Glad to see that you experience most of our hotel services during your stay and was up to your satisfactory level. Vinpearl team are looking forward to welcoming you soon again at your second home. Best regards, Simeon Tse General Manager

Thank you for your time to write your review on your recent stay at Vinpearl Phu Quoc Resort & Golf. Glad to see that you enjoyed your holiday at our lovely resort and I agree that Phu Quoc is not yet a commercial city but you can enjoy the natural views, tranquility and quietness away from the life stress. Looking forward to welcoming you soon again at our small paradise. Best regards, Simeon Tse General Manager

Dear Sir/Madamme, Thank you for your positive comments on expedia.com. We are so glad that you experienced most of all facilities during your recent stay and enjoyed it with your family. we are looking forward to welcoming you soon again at our small paradise to have the chance again to make you happy and have nice fun with Vinpearl experience. Best regards, Simeon Tse General Manager

Dear guest,We are delighted that your stay sounds so perfect! Your kind words about our associates and your great experience at our resort will be shared with the team as it is important and will encourage us to do even better. We hope that we can welcome you back soon to create another relaxing stay for you.Regards,Bensum LoDirector of Rooms

Dear guest,Thank you for staying with us. We are glad to hear that you had an enjoyable stay.Your kind words about our associates will be shared with the team as it will encourage us to improve further. We hope we will give you another memorable experience soon.Regards,Bensum LoDirector of Rooms

Dear guest,Thank you for sharing your experience with us. We apologize for the services which have disappointed you during your recent stay.We have shared your feedback with respective departments for further review and improvement. Additional training and guidelines will also be provided to our associates so to ensure we meet the Sheraton standard, and more importantly to meet our guests’ expectations.Once again, please accept our sincerest apology for any inconvenience we have caused you. We highly appreciate your feedback, as it will assist us in becoming better at what we do, and we look forward to welcoming you back in the near future.Regards,Bensum LoDirector of Rooms

Dear guest,Thank you for taking the time to share your experience with us.We value your opinions and customer service is a high priority for our business.Thank you again for the stay. Hope we can serve you again in the near future.Regards,Bensum LoDirector of Rooms

Dear guest,Thank you for staying with us.We are glad to hear that you had an enjoyable stay.Your feedback is very important for us as it helps us to improve our service to meet guests' expectation. We hope that we can welcome you back soon to create another relaxing stay for you.Regards,Bensum LoDirector of Rooms

Dear guest,Thank you for staying with us.We are glad to hear that you had an enjoyable stay.Your feedback is very important for us as it helps us to improve our service to meet guests' expectation. We hope that we can welcome you back soon to create another relaxing stay for you.Regards,Bensum LoDirector of Rooms

Dear guest,Thank you for your review.We are glad to hear that you had an enjoyable stay.Your feedback is very important for us as it helps us to improve our service to meet guests' expectation. We hope we will give you another memorable experience soon.Regards,Bensum LoDirector of Room

Dear guest,Thank you for staying with us.We are glad to hear that you had an enjoyable stay.Your feedback is very important for us as it helps us to improve our service to meet guests' expectation. We hope that we can welcome you back soon to create another relaxing stay for you.Regards,Bensum LoDirector of Rooms

Dear guest,Thank you for your review.We are delighted that your stay sounds so perfect! We have shared your suggestions with the relevant teams for further review and possible improvement.Once again, thank you for your stay and recommendation. Hope we will provide another enjoyable stay for you in the future.Regards,Bensum LoDirector of Rooms

Dear guest,Thank you for your positive review. We are happy to know that you generally had a good experience here. Your feedback is very important for us as it helps us to improve our service to meet guests' expectations. Once again, thank you for your review. We all look forward to your next stay in the near future.Regards,Bensum LoDirector of Rooms

Dear guest,Thank you for your review.We are glad to know that you had an enjoyable stay with us.Your feedback is very important for us as it helps us to improve our service to meet guests' expectations. Hope we will welcome you back soon to create another memorable stay for you. Regards,Bensum LoDirector of Rooms

Dear guest,Thank you for your review.We apologize for the inconvenience caused to you during the stay.We have shared your comments with the relevant teams for further review and possible improvement.Once again, please accept our sincerest apology for any inconvenience we have caused you. We highly appreciate your feedback, as it will assist us in becoming better at what we do, and we look forward to welcoming you back in the near future.Regards,Bensum LoDirector of Rooms

Dear guest,Thank you for your review. We are glad to hear that you enjoyed our hotel facilities and service.Indeed there is a travel service provider stations in our resort to provide water sports activities to our guest. Guest can join with these activities directly if they wish to.Once again, thank you for the recommendation. We all look forward to you next stay in the future.Regards,Bensum LoDirector of Rooms

Dear guest,Thank you for your positive review. Thank you for your kind words on our facilities and service provided, we have shared the positive feedback with our associates.Once again, thank you for your great support. We all look forward to welcome you back and provide you with another memorable stay in the near future.Regards,Bensum LoDirector of Rooms

Dear guest,Thank you for your review.We are glad that you and your family have enjoyed the stay at Sheraton Phu Quoc Long Beach Resort.Your kind words about our associates will be shared with the team as it will encourage us to improve more. Once again, thank you for staying with us. We look forward welcoming you back in the future. Regards,Bensum LoDirector of Rooms

Dear guest,Thank you for staying with us. Sounds like you had a great stay with us here at Sheraton Phu Quoc Long Beach Resort and we appreciate the time you have taken to let us hear of your delightful experience. Hope we will welcome you back soon to create another memorable stay for you. Regards,Bensum LoDirector of Rooms

尊敬的賓客，感謝下榻富國島喜來登度假村很高興得知閣下滿意是次入住及對度假村作出肯定。同時感謝閣下對員工的讚賞，這亦是對我們服務質素的肯定與鼓勵。期待不久的將來，我們能再次為閣下服務。順頌時祺盧秉森房務總監

Dear guest,Thank you for your review.We apologize for the services which have disappointed you during your recent stay.We have shared your suggestions with the relevant teams for further review and possible improvement.Once again, please accept our sincerest apology for any inconvenience we have caused you. We highly appreciate your feedback, as it will assist us in becoming better at what we do, and we look forward to welcoming you back in the near future.Regards,Bensum LoDirector of Rooms

Dear guest,Thank you for your feedback.We are glad to hear that you had an enjoyable stay.Do stay in touch with us on our websites to know more so you can maximize your future staying experience. We hope we will give you another memorable stay in the near future.Regards,Bensum LoDirector of Rooms