2/10 (非常に不満)
Richard C.、Clarksburg, MD
2025 年 7 月 1 日
Urban Loft 2-Bedroom Retreat in Philly
The place was so dirty and stinky. It was the worst place ever and VRBO told us to take a picture of the smell?! Air conditioner didn’t work, 82 inside the house. It was horrible and we had to fight to get our money back! Text the host to tell them how horrible the place looked and sent pictures. They blocked us, so they couldn’t receive any more pictures of complaints. We had to go to a hotel, before they would give us our money back. VRBO, was so unreasonable about this even though we sent them pictures they wanted to give the host five hours to fix it, that would’ve been by 11 PM. We refuse to stay in that nasty place with stains on the sheets and walls. VRBO, was not customer oriented, understanding and took the whole side however, eventually we got our money back because the host wouldn’t even reach back out to VRBO!!!




Richard C.
2025 年 6 月に 3 泊滞在