Queen Village is a vibrant neighborhood with great walkability. The Sonder was in a great location, and the room was spacious. I was surprised there wasn't a kitchenette based on staying in other Sonders, but it was nice to have a fridge. Very modern building, and the luggage storage was easy.
Susanna
2025 年 7 月に 3 泊滞在
8/10 (良い)
Stephen
家族旅行
2025 年 7 月 25 日
良かった点 : 清潔度
No staff so this was N/A really. Room was large and smartly finished but shower was luke warm and a bit feeble. Air con just seemed to sit at 69F regardless of what we set it to. A shame really as these 2 points slightly let down an otherwise very good hotel.
Stephen
2025 年 7 月に 3 泊滞在
10/10 (非常に良い)
Lori
家族旅行
2025 年 7 月 22 日
良かった点 : 清潔度、施設のコンディションと設備
We enjoyed our stay at the property. The security is definitely top-notch because you have to enter your code to get into the building, then again in the elevator and then your room. Parking was a bit sketchy because there are spaces right outside that only gave guidance for during 9a-9p time window so unclear if overnight is allowed (we gambled and were fine). Security on site said they had no idea about parking legality near the property. No close restaurants to walk to were open after 9pm so plan ahead for that. The facility was nice and clean and it has two bars - one is a really nice rooftop area. Unfortunately, we did not realize either existed until this morning when we went to check out. The location of the hotel in proximity to Citizens Park was OK though we might not stay here if going there again unless it was a day game since we like to dine out after.
Lori
2025 年 7 月に 1 泊滞在
8/10 (良い)
Seren
2025 年 7 月 22 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Not having reception staff is a unique cost saving exercise. Not sure I like the idea of it, but everything seemed to go alright!
Seren
2025 年 7 月に 2 泊滞在
4/10 (不満)
DAPHNE
カップルで旅行
2025 年 7 月 20 日
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス、設備とサービス
Property was fine however, no personnel around getting in was horrible 2 hours on the phone due to figuring out payment and everything being run by personal pin #s
DAPHNE
2025 年 7 月に 2 泊滞在
6/10 (普通)
Caroline
2025 年 7 月 17 日
良かった点 : 清潔度
気になった点 : スタッフとサービス、施設のコンディションと設備
The shower was luke warm and the coffee machine dis not work. The xhat function dis not improve my stay.
Caroline
2025 年 7 月に 3 泊滞在
10/10 (非常に良い)
Tessa
2025 年 7 月 16 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very nice experience
Tessa
2025 年 7 月に 5 泊滞在
6/10 (普通)
Melanie、Milwaukee
家族旅行
2025 年 7 月 15 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Contactless check in was fine. Room is big but cold, not cozy. No hot water for shower, barely even warmish.
Melanie
2025 年 7 月に 1 泊滞在
8/10 (良い)
GERALDINE
出張
2025 年 7 月 10 日
良かった点 : 清潔度、施設のコンディションと設備
It was totally easy to key in the code and get into the building and the elevator and the room. Lots of good food options nearby. Easy and convenient to store luggage in the basement.
GERALDINE
2025 年 6 月に 4 泊滞在
8/10 (良い)
Sarah
カップルで旅行
2025 年 7 月 5 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
the room and building was very clean and easy to access. the location was great as far as being able to walk to bars, restaurants, etc. thermostat broke in the middle of the night which was annoying as it was pretty hot and i couldn’t do anything about it. there is no staff desk at the property.
Sarah
2025 年 5 月に 1 泊滞在
4/10 (不満)
Ryan
2025 年 7 月 3 日
Ryan
2025 年 7 月に 2 泊滞在
10/10 (非常に良い)
riem
カップルで旅行
2025 年 7 月 1 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Wir fanden das Ambiente (industrial Charme; tolle Dachterrasse, die zum Restaurant unten gehört und durch das Hotel erreichbar ist) und die großen, modernen Zimmer sowie das Preis-Leistungsverhältnis top. Man benötigt die App, aber das hat alles gur geklappt.
riem
2025 年 6 月に 2 泊滞在
10/10 (非常に良い)
Robert
2025 年 6 月 30 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Fantastic
Robert
2025 年 6 月に 1 泊滞在
10/10 (非常に良い)
Alex
家族旅行
2025 年 6 月 30 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
気になった点 : スタッフとサービス
I was skeptical about a hotel with no on-site desk for check-in, but the whole system worked and we got to our room without problems. Lucky we read the email that came several days before check in so that we could register with the Sonder App. The survey questions here are disingenuous expecting me to rate staff and service. What's up with that??
Alex
2025 年 6 月に 1 泊滞在
6/10 (普通)
Alastair、Colchester
カップルで旅行
2025 年 6 月 25 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Designed to be self managed hotel room, facilities are good, as is location. Quite noisy and no safe.
Alastair
2025 年 6 月に 5 泊滞在
10/10 (非常に良い)
Jennifer
グループ旅行
2025 年 6 月 23 日
Self check-in was seamless and the room is spacious and clean.
Jennifer
2025 年 6 月に 1 泊滞在
10/10 (非常に良い)
Chris
2025 年 6 月 23 日
良かった点 : 清潔度、施設のコンディションと設備
Clean, tidy, efficient. 3/5 for staff/service as it’s an unstaffed hotel (!) as advertised. Would happily return, lively neighbourhood, plenty of nearby options.
Chris
2025 年 6 月に 6 泊滞在
2/10 (非常に不満)
Samantha
カップルで旅行
2025 年 6 月 16 日
気になった点 : スタッフとサービス、設備とサービス
There is no parking for this property and everything around it is 2 hour parking only. The remote doesn’t work for the tv and there is no front desk to even get simple batteries.
Samantha
2025 年 6 月に 1 泊滞在
10/10 (非常に良い)
Rosemary
2025 年 6 月 13 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Very clean and super safe! Little balcony, pizza and bar on lobby floor and the roof! Walking distance of great coffee and food. Luggage storage was nice since I had some wait time. Central to alot of things, easy Curb (taxi) Ride. Shops all along the next block. Large walk in shower. Great bang for the buck!
Rosemary
2025 年 6 月に 2 泊滞在
10/10 (非常に良い)
Nigel
2025 年 6 月 9 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nigel
2025 年 6 月に 1 泊滞在
10/10 (非常に良い)
Kristina
出張
2025 年 6 月 7 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice overall
Kristina
2025 年 6 月に 1 泊滞在
4/10 (不満)
Kristie
2025 年 6 月 6 日
良かった点 : 清潔度
気になった点 : 設備とサービス
Front door didn’t lock during the entire stay. They only do bar soap not body wash which I don’t like. People were screaming on my floor at 11pm on a Thursday, but since you can only complain via chat it seemed pointless
Kristie
2025 年 6 月に 2 泊滞在
2/10 (非常に不満)
Kristie
2025 年 6 月 5 日
気になった点 : 清潔度
This is an unstaffed property and the main entrance is not secure. Alerted property via their text and they said they fixed it yet I was still able to just pull it open. They referred to it an inconvenience but as a woman staying alone this is a security issue. Really disappointed and will not be staying at their properties again. Would advise women staying alone not to stay here .
Kristie
2025 年 4 月に 2 泊滞在
10/10 (非常に良い)
RHYS
カップルで旅行
2025 年 6 月 2 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Verification and receiving entry codes - seamless. Entry to property - easy. Location - excellent; close to EVERYTHING. Quiet, friendly neighbourhood - buzzing with high quality eateries, bars, coffee shops. Would definitely, definitely stay here again. Thank you!
RHYS
2025 年 5 月に 2 泊滞在
4/10 (不満)
Richard
カップルで旅行
2025 年 5 月 31 日
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス、設備とサービス
- There is no staff. No one to talk to about any issues. No front desk.
- There are zero amenities.
- You have a 7-digit code you have to type in every couple steps (front door, staircase, elevator, room) which is EXTREMELY tedious. - You can use the app as a key but this only worked occassionally. It would sometime flag other locks instead of the one you were holding your phone against.
- Price is not great for these factors. It should be way cheaper.
- Paid for early check-in and received approval but for different times.(the email said 3pm, the app said 2pm). We arrived and dropped off our bags, and went for a walk to explore. In the meantime the app reset to 4pm check-in and locked us out of our room. Since there was no one to talk to, we tried to chat on the app, which was unhelpful and they gave us a new code which also did not work. Ultimately, we were locked out of our room with our bags inside until 4pm when the code magically worked.