I booked this house for myself and a group of friends from college for a quick getaway weekend in the city. The place was nice and really served the 8 of us well. We spent most of our time in the city and the house was a good spot to reconvene. The reason for my poor rating is primarily due to the host communication. Before our stay, I received 2-3 messages which outlined strict rules for our stay, including curfew hours, cameras at the door, and notices that the neighbors would call the police to report noise complaints. To be fair, we were offered a full refund no questions asked if this would be a problem for us. This ended up being a non-issue and we decided to move forward. My real issue here is that we left a Northface jacket in the main coat closet. I notified George and Carmen within 30 minutes of us leaving and we were told that the cleaning crew would check it out. Then two more days passed and we were told that there was another group in the house all week and no one could check for us (somehow the cleaning crew was not in there in between visitors). Now a week later we’re still awaiting a response. Nice enough place, but be very careful of your belongings.
