2/10
I am extremely disappointed. I had reserved this location for a concert and the concert was postponed, I tried getting hold of the owner to see if I could get a refund or some type of compensation and received nothing. I did not stay at the property yet I was charged for cleaning services and everything. If the place did not need to be cleaned because no one stayed there, why am I still being charged. The prop owner said she was going to refund my money but never did. Unfair. The property owner never got back to me, never answered my questions and just ignored me. Poor customer service
Cynthia V.
2025 年 6 月に 1 泊滞在