2/10 (非常に不満)
Casper van
カップルで旅行
2024 年 5 月 21 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Location and garden is nice but you look at two disgusting unfinished buildings that seem to be the situation for a decade ?
Our room was terrible. No possibility to shower normally because basic equipment is missing. Dirty terrace, no bedlamps in the lampholders, NO Airco functioning, Rug dirty, Door refrigerator broken, TV hanging crooked, 7 nights and despite of several complaints only TWO (2) times cleaning and towels. No toiletpaper. We had to find other open rooms to replenish it etc.etc. Breakfast and Dinner was like a 6 out of 10.. Nothing special about it. Staff: Only a few were nice and friendly but most of them were curt and distant. No contact or good day... Problems weren't solved accordingly. Absolutely NO 4 (!!) star Hotel !!
Casper van
2024 年 5 月に 7 泊滞在