カップル用トリートメントルーム、ボディ トリートメント、アロマテラピー、ボディラップ、ボディスクラブ、デトックス ボディラップ

ラディソン ブル バリ ウルワツの口コミ

5 out of 5
ラディソン ブル バリ ウルワツ
Jl. Pemutih Uluwatu Pecatu, Kuta Selatan, Pecatu, Bali

口コミ

9.4

最高に素晴らしい

評価 10 - 456 件の口コミ中 331 件が非常に良い" "
評価 8 - 456 件の口コミ中 86 件が良い" "
評価 6 - 456 件の口コミ中 29 件が普通" "
評価 4 - 456 件の口コミ中 6 件が不満" "
評価 2 - 456 件の口コミ中 4 件が非常に不満" "

9.8/10

清潔度

9.2/10

スタッフとサービス

9.4/10

設備とサービス

9.6/10

施設のコンディションと設備

8.8/10

環境への配慮

口コミ

10/10 (非常に良い)

宿泊されたお客様

2020 年 3 月に 6 泊滞在
Rajからの返信 (投稿日 : 2020 年 3 月 16 日)
Dear valued guest, thank you for your recent stay and left a perfect rating for Radisson Blu Bali Uluwatu. We look forward to welcoming you back.

10/10 (非常に良い)

Kenny、Tokyo

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
利用者が落ち着いている人が多く、静かに過ごすのにとても良かった。清潔感もあり、食事もおいしく、バーもリラックスできた。
2019 年 12 月に 2 泊滞在
Björnからの返信 (投稿日 : 2020 年 2 月 12 日)
Dear Kenny, thank you for your stay and left an amazing review. Looking forward to welcoming you back.

10/10 (非常に良い)

yumi

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
お部屋の広く、使いやすく、とても綺麗でした。
2019 年 12 月に 3 泊滞在
Björnからの返信 (投稿日 : 2020 年 2 月 12 日)
Dear yumi, thank you for your stay and happy to know you enjoyed your stay with us.

8/10 (良い)

kaz、岡山 日本

カップルで旅行
良かった点 : 清潔度、施設のコンディションと設備
ホテルの周りには歩いて買い物、食事する所が無いのでホテルでマッタリする人向けです。
2019 年 7 月に 2 泊滞在
Björnからの返信 (投稿日 : 2019 年 7 月 16 日)
Dear kaz, thank you for your recent stay and taking time to share your experience in Radisson Blu Bali Uluwatu. We appreciate of your compliments, we hope we would be able to welcoming you back to our resort.

10/10 (非常に良い)

saki、japan

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
本当に至れり尽くせりな、最高のサービスを受けました。日本語を話せるスタッフもいて、とても親切にしてくれました。みなさんにおすすめしたいホテルです。
2019 年 5 月に 1 泊滞在
Björnからの返信 (投稿日 : 2019 年 5 月 6 日)
Dear saki, thank you for your stay and left a beautiful review for Radisson Blu Bali Uluwatu. We happy to know that you enjoyed your stay with us. Looking forward to welcoming you back.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
This hotel was much wonderful than we expects. Their services and hospitality were excellent. We would like to come back soon.
2018 年 12 月に 3 泊滞在
Björnからの返信 (投稿日 : 2018 年 12 月 31 日)
Dear Valued Guest, thank you for staying with us and left a lovely review. We already look forward to welcome you back to our resort.

10/10 (非常に良い)

hunter、日本

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
朝食のビュッフェが素晴らしい。 従業員の態度もいいです。 しかし、周りに何もないのでホテル以外で何かをするにはちょっと不便。
2018 年 11 月に 2 泊滞在
Björnからの返信 (投稿日 : 2018 年 11 月 29 日)
Dear hunter, thank you for the lovely review and looking forward to welcome you back.

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
2018 年 9 月に 2 泊滞在
Björnからの返信 (投稿日 : 2018 年 12 月 6 日)
Dear Valued Guest, thank you for your rating for our resort.

10/10 (非常に良い)

KO、JAPAN

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
朝食はアジア系、欧米系が十分に満足できるビュッフェ形式で宿泊の際は是非朝食付きを勧める。 レストラン、SPAは安価ではないが納得できるだけのクオリティを有する。 プール、トイレ等の設備についても非常に新しく、そして美しく清掃が行き届いている。 レセプションや清掃員も含めて従業員はこちらのリクエストに快く柔軟に対応してくれる。 ウルワツという都会からは離れた位置にあるが、その分閑静な休暇を過ごすことができ、おすすめである。周辺には寺院、ビーチがあり、warung、イタリアン、ハンバーガー店、多国籍料理等、十分に満足できる飲食店がある。
2018 年 7 月に 3 泊滞在
Björnからの返信 (投稿日 : 2018 年 9 月 7 日)
Dear KO! Xie xie ni!

10/10 (非常に良い)

Nabeel

2024 年 4 月に 2 泊滞在

4/10 (不満)

Dominic

気になった点 : 施設のコンディションと設備
Far from a 5* category brand in Bali. Average staff and average breakfast buffet. Better brands to stay at by far.
2024 年 3 月に 5 泊滞在
Raj Jadhav General Manager からの返信 (投稿日 : 2024 年 4 月 19 日)
Dear Dominic, Trust you are well. We received your feedback on Expedia Group, and I thank you for that. I am investigating the matter related to your feedback together with our Human Resources Manager and Executive Sous Chef. Please accept my sincere apologies on behalf of our brand, company, team and I included. As General manager, I take all feedback seriously, and discuss all points related to your feedback especially with department related to points mentioned. I personally will ensure that retraining is done immediately. I really would appreciate if you stay with us again. I believe in correcting, ensuring that your future stay will go smoothly with us and looking forward to serve you again at the resort for superb experience. I am at your service throughout. Yours Sincerely, Raj JadhavGeneral ManagerRadisson Blu Bali Uluwatu

8/10 (良い)

Caitlin

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property is stunning with beautiful gardens, the staff are exceptional. The pool is really big and the perfect depth to relax. There is a bar or club close to the hotel which you can hear the music. Turndowns weren’t done every night. Kids above us jumping and screaming at all times of the day made the stay unpleasant.
2024 年 3 月に 7 泊滞在
Raj Jadhavからの返信 (投稿日 : 2024 年 4 月 1 日)
Dear Caitlin,Warmest greetings from Radisson Blu Bali Uluwatu!!I am delighted to hear such a detailed and positive review on your recent stay and that various aspects you mentioned that went so well. Our team delivered their promise of providing guests the friendliest and warm hospitality, also to create a memorable experience especially for you. Your recognition to our property has been already shared with the team and the entire team are completely thrilled that we were able to make your stay an enjoyable one. Thank you once again for your feedback and looking forward to welcoming you back for another wonderful stay.Best Regards,Raj JadhavGeneral ManagerRadisson Blu Bali Uluwatu

10/10 (非常に良い)

Lilly

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Serenity
A very serene, calming Iresort, beautifully realized architecture and landscaping.
2024 年 2 月に 1 泊滞在
Raj Jadhavからの返信 (投稿日 : 2024 年 2 月 19 日)
Dear Lily,Warmest greetings from Radisson Blu Bali Uluwatu!!I am delighted to hear such a detailed and positive review on your recent stay and that various aspects you mentioned that went so well. Our team delivered their promise of providing guests the friendliest and warm hospitality, also to create a memorable experience especially for you. Your recognition to our property has been already shared with the team and the entire team are completely thrilled that we were able to make your stay an enjoyable one. Thank you once again for your feedback and looking forward to welcoming you back for another wonderful stay.Best Regards,Raj JadhavGeneral ManagerRadisson Blu Bali Uluwatu

10/10 (非常に良い)

Anthony

2024 年 2 月に 2 泊滞在
Raj Jadhavからの返信 (投稿日 : 2024 年 4 月 1 日)
Dear Anthony,Warmest greetings from Radisson Blu Bali Uluwatu!!I am delighted to hear such a detailed and positive review on your recent stay and that various aspects you mentioned that went so well. Our team delivered their promise of providing guests the friendliest and warm hospitality, also to create a memorable experience especially for you. Your recognition to our property has been already shared with the team and the entire team are completely thrilled that we were able to make your stay an enjoyable one. Thank you once again for your feedback and looking forward to welcoming you back for another wonderful stay.Best Regards,Raj JadhavGeneral ManagerRadisson Blu Bali Uluwatu

10/10 (非常に良い)

catherine ann

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 6 泊滞在
Raj Jadhavからの返信 (投稿日 : 2024 年 2 月 19 日)
Dear Catherine Ann,Warmest greetings from Radisson Blu Bali Uluwatu!!I am delighted to hear such a detailed and positive review on your recent stay and that various aspects you mentioned that went so well. Our team delivered their promise of providing guests the friendliest and warm hospitality, also to create a memorable experience especially for you. Your recognition to our property has been already shared with the team and the entire team are completely thrilled that we were able to make your stay an enjoyable one. Thank you once again for your feedback and looking forward to welcoming you back for another wonderful stay.Best Regards,Raj JadhavGeneral ManagerRadisson Blu Bali Uluwatu

10/10 (非常に良い)

Nita

2023 年 12 月に 3 泊滞在

8/10 (良い)

Adam

良かった点 : スタッフとサービス、施設のコンディションと設備
2023 年 11 月に 3 泊滞在

10/10 (非常に良い)

Garrett

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very fancy! This is the crown towers of bali, feels like im staying at a factory hotl in dubai but its in bali, love the layout here and its nice and quiet not many people around which is great
2023 年 11 月に 5 泊滞在

10/10 (非常に良い)

chul-woong

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 11 月に 1 泊滞在

10/10 (非常に良い)

Paul

2023 年 11 月に 3 泊滞在
Raj Jadhav Radisson Blu Bali Uluwatuからの返信 (投稿日 : 2023 年 11 月 20 日)
Dear Paul,Warmest greetings from Radisson Blu Bali Uluwatu!! I am delighted to hear such a detailed and positive review on your recent stay and that various aspects you mentioned that went so well. Our team delivered their promise of providing guests the friendliest and warm hospitality, also to create a memorable experience especially for you. Your recognition to our property has been already shared with the team and the entire team are completely thrilled that we were able to make your stay an enjoyable one.Thank you once again for your feedback and looking forward to welcoming you back for another wonderful stayBest Regards, Raj JadhavGeneral ManagerRadisson Blu Bali Uluwatu

10/10 (非常に良い)

Malou

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 2 泊滞在
Raj Jadhav Radisson Blu Bali Uluwatuからの返信 (投稿日 : 2023 年 11 月 20 日)
Dear Malou,Warmest greetings from Radisson Blu Bali Uluwatu!! I am delighted to hear such a detailed and positive review on your recent stay and that various aspects you mentioned that went so well. Our team delivered their promise of providing guests the friendliest and warm hospitality, also to create a memorable experience especially for you. Your recognition to our property has been already shared with the team and the entire team are completely thrilled that we were able to make your stay an enjoyable one. Thank you once again for your feedback and looking forward to welcoming you back for another wonderful stay. Best Regards, Raj JadhavGeneral ManagerRadisson Blu Bali Uluwatu

6/10 (普通)

alessandro

家族旅行
良かった点 : 施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
2023 年 10 月に 2 泊滞在
Raj Jadhav Radisson Blu Bali Uluwatuからの返信 (投稿日 : 2023 年 11 月 20 日)
Dear Alessandro,Thank you for your feedback regarding your stay at Radisson Blu Bali Uluwatu. I am delighted that the various aspects that were positive went accordingly to your expectation. We found your rating given was, 6 out of 10. We would like to know if there were any concerns, we are not aware exactly what has gone wrong or you have forgotten to mention. Highly appreciated, if you could let us know what was unsatisfactory so that I can improve on those particular shortcomings together with my team.Yours Sincerely,Raj JadhavGeneral ManagerRadisson Blu Bali Uluwatu

10/10 (非常に良い)

Kitty

2023 年 10 月に 4 泊滞在
Raj Jadhav Radisson Blu Bali Uluwatuからの返信 (投稿日 : 2023 年 11 月 20 日)
Dear Kitty,Warmest Greetings from Radisson Blu Bali Uluwatu!!!We are delighted to read that you have thoroughly enjoyed your overall experience with us. Your recognition truly validates that our commitment to providing memorable moments and warm hospitality to every guests. We are pleased to receive such recognition and I have shared your comments and ratings with the entire team.Thank you and looking forward to welcoming you back.Best Regards,Raj JadhavGeneral ManagerRadisson Blu Bali Uluwatu

6/10 (普通)

Franziska

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
気になった点 : スタッフとサービス
Unterkunft ist schön, Personal könnte besser sein
2023 年 9 月に 4 泊滞在
Raj Jadhav Radisson Blu Bali Uluwatuからの返信 (投稿日 : 2023 年 11 月 20 日)
Dear Franziska,We thank you for bringing your concerns to our attention as feedback helps us to improve our service we deliver to our guests. It is with regret I read that we did not live-up to your expectations and many aspects of your stay have not met our standards. Please accept our sincere apologies for the inconvenience that you encountered and be assured that we have taken your feedback seriously and shared with the departments concerned to carry out all necessary training and re-training of all employees.Thank you once again for allowing us to reflect on our services and look forward to welcoming you back to our property in the near future. Sincerely, Raj JadhavGeneral ManagerRadisson Blu Bali Uluwatu

10/10 (非常に良い)

Sophie

家族旅行
良かった点 : 設備とサービス
The level if service in all parts of the resort is outstanding.Special mention to Windhu and Nova
2023 年 9 月に 3 泊滞在
Raj Jadhav General Manager からの返信 (投稿日 : 2023 年 9 月 26 日)
Dear SophieWarmest greetings from Radisson Blu Bali Uluwatu!! I am delighted to hear such a detailed and positive review on your recent stay and that various aspects you mentioned that went so well. Our team delivered their promise of providing guests the friendliest and warm hospitality, also to create a memorable experience especially for you. Your recognition to our property has been already shared with the team and the entire team are completely thrilled that we were able to make your stay an enjoyable one. Your special mentioned to our staff Windhu and Nova have already passed along and the entire team are thrilled to be able to make your vacation an enjoyable one. Thank you once again for your feedback and looking forward to welcoming you back for another wonderful stay. Best Regards, Raj JadhavGeneral ManagerRadisson Blu Bali Uluwatu

10/10 (非常に良い)

rachel

カップルで旅行, 家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This place is in the perfect location and the property could not be more beautiful with amazing staff.
2023 年 8 月に 5 泊滞在
Raj Jadhav General Manager からの返信 (投稿日 : 2023 年 9 月 8 日)
Dear RachelWarmest greetings from Radisson Blu Bali Uluwatu!!I am delighted to hear such a detailed and positive review on your recent stay and that various aspects you mentioned that went so well. Our team delivered their promise of providing guests the friendliest and warm hospitality, also to create a memorable experience especially for you. Your recognition to our property has been already shared with the team and the entire team are completely thrilled that we were able to make your stay an enjoyable one.Thank you once again for your feedback and looking forward to welcome you back for another wonderful stay.Best Regards,Raj JadhavGeneral ManagerRadisson Blu Bali Uluwatu

10/10 (非常に良い)

Sonia

2023 年 9 月に 1 泊滞在
Raj Jadhav General Manager からの返信 (投稿日 : 2023 年 9 月 25 日)
Dear SoniaWarmest greetings from Radisson Blu Bali Uluwatu!! I am delighted to hear such a detailed and positive review on your recent stay and that various aspects you mentioned that went so well. Our team delivered their promise of providing guests the friendliest and warm hospitality, also to create a memorable experience especially for you. Your recognition to our property has been already shared with the team and the entire team are completely thrilled that we were able to make your stay an enjoyable one. Thank you once again for your feedback and looking forward to welcoming you back for another wonderful stay. Best Regards, Raj JadhavGeneral ManagerRadisson Blu Bali Uluwatu

10/10 (非常に良い)

Ally

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This hotel is ultimate luxury. The room is huge and very luxurious and comfortable. The pool area is beautiful, lots of options to lay around, order some lunch and you could spend all day not even leaving the hotel here. Finally, the staff are very kind and welcoming. This is my new favourite hotel and I hope to be back soon. Thanks for making our stay so lovely.
2023 年 8 月に 7 泊滞在
Raj Jadhavからの返信 (投稿日 : 2023 年 8 月 18 日)
Dear Ally,Warmest greetings from Radisson Blu Bali Uluwatu!!We are delighted to read that you have thoroughly enjoyed your overall experience with us. Your recognition truly validates our commitment to providing memorable moments and warm hospitality to every guests. We are pleased to receive such recognition and I have shared your comments and ratings with the entire team.Thank you and looking forward to welcoming you back.

10/10 (非常に良い)

annie

2023 年 7 月に 5 泊滞在
Raj Jadhavからの返信 (投稿日 : 2023 年 8 月 18 日)
Dear Annie,Thank you for taking time to share review on ExpediaWe are pleased to learn that you had a memorable stay and were satisfied with many aspects during your stay. Your positive feedback especially your particular recognition to our property have been passed along, and the whole team is very thrilled to know that we were able to contribute to making your stay an enjoyable one. Thank you once again for your stay and looking forward to welcome you back for another wonderful stay.

10/10 (非常に良い)

Nell

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Amazing hotel
2023 年 7 月に 2 泊滞在
Raj Jadhavからの返信 (投稿日 : 2023 年 8 月 18 日)
Dear Nell,Warmest greetings from Radisson Blu Bali Uluwatu!!!It is always a pleasure to hear such positive feedback from our guests, and we are glad to know that you enjoyed your stay in our property. We take pride in providing exceptional service to all our guests, and we are glad to know that we have met your expectations.Thank you once again for your stay and looking forward to welcome you back in the near future.

10/10 (非常に良い)

Osakpolo

出張, 小さなお子様連れの家族旅行
良かった点 : 施設のコンディションと設備
Highly recommend
2023 年 7 月に 4 泊滞在
Raj Jadhavからの返信 (投稿日 : 2023 年 8 月 18 日)
Dear Osakpolo,Thank you for your review on ExpediaThank you for sharing your positive experience with us. It brings us great joy to hear that you enjoyed your stay in our property and that our hotel facilities and its service meet your expectations.We strive to provide top-notch service to all our guests and your feedback serves as motivation to us to continue doing so and we look forward to welcome you back soon.Have a great day!

8/10 (良い)

Tonia

良かった点 : 清潔度、スタッフとサービス
2023 年 6 月に 3 泊滞在
Raj Jadhavからの返信 (投稿日 : 2023 年 8 月 18 日)
Dear Tonia,Thank you for staying with us and taking your valuable time to write a review. We are glad to note that you were satisfied with our hotel and facilities. Your kind words will encourage us to continuously work hard to deliver memorable stay experiences. We are more than welcomed for any feedback and suggestion that affecting your ratings during your stay with us.Thank you once again for your stay and looking forward to welcome you back in the near future.

10/10 (非常に良い)

Jay

2023 年 6 月に 3 泊滞在
Raj Jadhavからの返信 (投稿日 : 2023 年 8 月 18 日)
Dear Jay,Warmest greetings from Radisson Blu Bali Uluwatu!!It is always a pleasure to hear such positive feedback from our guests, and we are glad to know that you enjoyed your stay in our property. Our team and our trainee have never failed to deliver their promise of providing guests the utmost and warm hospitality, and we are glad to know that we have met your expectations.Thank you for recommendation and we look forward to welcoming you back in the near future for another wonderful stay.

8/10 (良い)

Nicole

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Breakfast was not as good as I had hoped for Radisson property. Access thru the back gate should be later than 7pm or have a security guard to let people in after 7pm to until 9pm, as this was a inconvenience and danger to have to walk the path that is unpaved/unsealed with no lighting along side the hotel or have to go all the way round to the front driveway a long walk back to hotel lobby.
2023 年 5 月に 5 泊滞在
Raj Jadhavからの返信 (投稿日 : 2023 年 5 月 24 日)
Dear Nicole,Thank you very much for your stay with us and for taking your time to share your experience.We were truly sorry that you left our resort with less than fond memories. For your information, the access through the back gate could be open with room key by tapping it on back gate. But due to safety reason, over 7 o'clock the back gate access will be limited so guest could inform the front office for the late return before hand. I truly hope that we will have the opportunity to welcome you back in the near future to restore your confidence in our hotel.Warm regards,Raj JadhavGeneral ManagerRadisson Blu Bali Uluwatu

10/10 (非常に良い)

Shing Kit Sanki

2023 年 4 月に 2 泊滞在
Raj Jadhavからの返信 (投稿日 : 2023 年 4 月 21 日)
Dear Shing Kit Sanki,Thank you for taking the time to share your feedback from your visit to the Radisson Blu Bali Uluwatu . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Bali Uluwatu , I look forward to welcoming you back.Sincerely, Raj JadhavGeneral ManagerRadisson Blu Bali Uluwatu

10/10 (非常に良い)

Nav

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great service
Excellent service and great surroundings. Clean & modern hotel. Dined at Artichoke, lovely food and keen pricing. Will return!
2023 年 4 月に 1 泊滞在
Raj Jadhavからの返信 (投稿日 : 2023 年 4 月 21 日)
Dear Nav,Greetings from Radisson Blu Bali Uluwatu!It is great and heart-warming to read of your experience during your stay with us and we are so pleased we were able to make your holiday a memorable success.We look forward to your next visit soon. Have an excellent day.Warm regards,Raj JadhavGeneral ManagerRadisson Blu Bali Uluwatu

4/10 (不満)

Kyryll

カップルで旅行
気になった点 : 清潔度、スタッフとサービス
When you pay 5* prices you expect a 5* experience, which Radisson Blu Uluwatu unfortunately failed to provide. When we checked in, we dropped our bags prior to check in and returned a few hours later to find them still chilling in the heat of the hotel lobby. The room closets had smudges on them from previous guests and stains on furniture. When we requested thinner pillows to sleep on, the staff didn't understand what we were talking about and said they only come in one (very large) size. Staff seemed very inexperienced and got flustered at the most basic requests. Significant language barrier, even with reception staff. Restaurants that provided room service were both very expensive for tiny portions and below average taste. Hotel provide 4 x 300ml bottles of water per room per day, which means you have to keep ringing reception to have more dropped off. The positives were monkeys that we got to see on our balcony but overall there are better alternatives for the money.
2023 年 2 月に 3 泊滞在
Raj Jadhavからの返信 (投稿日 : 2023 年 2 月 17 日)
Dear Kyryll,Trust you are well. Thank you for taking time to share your valuable feedback with us. Feedback such as yours helps us in improving our services throughout the hotel. I appreciate it a lot. Having carefully read your points raised, I am investigating the matter with department heads to ensure that these incidents does not occur again. I will be involving personally to ensure all points are rectified and team are retained on all shortcomings.Please accept my sincere apologies on behalf of team and I. I understand that your stay did not go according to your expectations. Let me know when your next trip to Bali, and as gesture of goodwill, I offer you 25% discount on rooms (please book directly with me, and free upgrade to next category room, subject to availability). I only be delighted to welcoming you back at our resort and bestow you with true hospitality we are known for. Yours sincerely,Raj JadhavGeneral ManagerRadisson Blu Bali Uluwatu

10/10 (非常に良い)

Ralph

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Clean...great shower...spacious rooms...pricey for Bali...good restaurants and breakfast
2023 年 1 月に 4 泊滞在
Raj Jadhavからの返信 (投稿日 : 2023 年 2 月 6 日)
Dear Ralph,Thank you for taking the time to share your feedback from your visit to the Radisson Blu Bali Uluwatu . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Bali Uluwatu , I look forward to welcoming you back.Sincerely, Raj JadhavGeneral ManagerRadisson Blu Bali Uluwatu

10/10 (非常に良い)

Annaminh

2023 年 1 月に 3 泊滞在
Raj Jadhavからの返信 (投稿日 : 2023 年 1 月 17 日)
Dear Annaminh,Thank you for taking the time to share your feedback from your visit to the Radisson Blu Bali Uluwatu . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Bali Uluwatu , I look forward to welcoming you back.Sincerely, Raj JadhavGeneral ManagerRadisson Blu Bali Uluwatu

10/10 (非常に良い)

Eva

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Wonderful place
Raj Jadhavからの返信 (投稿日 : 2023 年 1 月 17 日)
Dear Eva,Thank you for taking the time to share your feedback from your visit to the Radisson Blu Bali Uluwatu . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Bali Uluwatu , I look forward to welcoming you back.Sincerely, Raj JadhavGeneral ManagerRadisson Blu Bali Uluwatu

10/10 (非常に良い)

Brede

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 12 月に 3 泊滞在
Raj Jadhavからの返信 (投稿日 : 2023 年 1 月 17 日)
Dear Brede,Thank you for taking the time to share your feedback from your visit to the Radisson Blu Bali Uluwatu . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Bali Uluwatu , I look forward to welcoming you back.Sincerely, Raj JadhavGeneral ManagerRadisson Blu Bali Uluwatu

6/10 (普通)

Boeun

家族旅行
良かった点 : 清潔度、客室の快適度
気になった点 : スタッフとサービス
청결한 편이었고 방이 크고 좋았어요. 프론트 직원들은 친절했는데 레스토랑 직원들은 보통 정도 였고, 밤에 아이스버킷 가져다달라고 2번이나 말했는데 안갔다줬어요. 서비스가 좋았다 나빴다 사바사랄까요. 수영장 작고 전반적으로 깨끗했으나 발리에 좋은 호텔이 워낙 많은지라 아쉬운 점이 있네요. 담에 온다면 가격적 메리트가 크지 않은 이상 재방문은 안할 것 같아요.
2022 年 11 月に 2 泊滞在
Raj Jadhavからの返信 (投稿日 : 2023 年 1 月 17 日)
Dear Boeun,We thank you for bringing your concerns to our attention as feedback helps us to improve our service we deliver to our guests. We always strive to provide the best, comfort and quality at all times.It is with regret I read that we did not live-up to your expectations and many aspects of your stay have not met our standards. Please accept our sincere apologies for the inconvenience that you encountered and be assured that we have taken your feedback seriously and shared with the departments concerned to carry out all necessary training and re-training of all employees.We hope and look forward to welcoming you back to our property in the near future. Sincerely, Raj JadhavGeneral ManagerRadisson Blu Bali Uluwatu

4/10 (不満)

Alejandro

良かった点 : 清潔度
気になった点 : スタッフとサービス、客室の快適度
2022 年 10 月に 3 泊滞在
Raj Jadhavからの返信 (投稿日 : 2023 年 1 月 17 日)
Dear Alejandro,Thank you for taking the time to share your feedback from your visit to the Radisson Blu Bali Uluwatu . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. Please accept my sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken under consideration and informed to the concern department heads to seek a prompt improvement.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Bali Uluwatu , I look forward to welcoming you back.Sincerely, Raj JadhavGeneral ManagerRadisson Blu Bali Uluwatu

8/10 (良い)

Joyce

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Rooms were clean and spacious. Staff were all super nice and helpful
2022 年 10 月に 3 泊滞在
Raj Jadhavからの返信 (投稿日 : 2023 年 1 月 17 日)
Dear Joyce,Thank you for your feedback regarding your stay at Radisson Blu Bali Uluwatu. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.If we can be of any further assistance please do not hesitate to get in touch.Best regards,Raj JadhavGeneral ManagerRadisson Blu Bali Uluwatu

10/10 (非常に良い)

Paul

2022 年 8 月に 2 泊滞在
Raj Jadhavからの返信 (投稿日 : 2022 年 9 月 27 日)
Dear Paul,Thank you for your feedback regarding your stay at Radisson Blu Bali Uluwatu. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.If we can be of any further assistance please do not hesitate to get in touch.Best regards,Raj JadhavGeneral ManagerRadisson Blu Bali Uluwatu

10/10 (非常に良い)

Kayleigh

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Loved our stay would recommend
Loved our stay, staff were so helpful and friendly, great breakfast (loved that we could request to order hashbrowns and eggs to taste etc) we did not book a sea view room however we had such a nice room with a sea view and pool view so think we was upgraded which is amazing! We also had a small bottle of red wine and a cake with “enjoy your stay” decorated on the plate waiting for us which was so nice! Great location with some really nice restaurants/cafes nearby. (Ours was a favourite for us) However as it is 5* I do feel like the pool facilities (sun loungers and pool towels) could be upgraded as they were just basic metal ones, that were not cushioned and the towels were starting to show their wear Also I have usually received a glass of champagne on arrival at previous 5* resorts with the option of a glass of bubbly at breakfast too which we didn’t have but that is not a dealbreaker at all, just for comparison compared to previous experiences at 5*, Maybe as it’s not an adults only resort? Also hotel prices for food and drink were weirdly priced with some items being extremely overpriced , £7 for a single corona!!! (but around £8 for cocktails) We were also allowed to use the spa facilities after we had checked out to shower/freshen up before going for dinner and then again to prepare for our flight! (I did my hair and makeup in there as there was plug sockets by the mirrors) Overall we really enjoyed our stay at raddison blu and would definitely recommend
2022 年 9 月に 5 泊滞在
Raj Jadhavからの返信 (投稿日 : 2022 年 9 月 27 日)
Dear Kayleigh,Thank you for choosing to stay at Radisson Blu Bali Uluwatu and taking the time to share your review.It is a pleasure having you with us and we are glad to hear that you enjoyed your stay. I will share your comments with our team. Your feedback will be an encouragement to all of our team as we continually improve the quality of our services.Thank you again for allowing us to reflect on our service delivery in these particular circumstances, and we do hope you will give us the opportunity to welcome you back in the future.Sincerely,Raj JadhavGeneral ManagerRadisson Blu Bali Uluwatu

10/10 (非常に良い)

Diako

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 9 月に 3 泊滞在
Raj Jadhavからの返信 (投稿日 : 2022 年 9 月 27 日)
Dear Diako,Greetings from Radisson Blu Bali Uluwatu!Thank you for taking the time to share your review.We are delighted to learn that you had a pleasant stay with us and enjoyed the excellent service that the team has provided.We look forward to welcoming you again and continuing to create wonderful experience.Best wishes,Raj JadhavGeneral ManagerRadisson Meeting

10/10 (非常に良い)

Olav

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2022 年 9 月に 6 泊滞在
Raj Jadhavからの返信 (投稿日 : 2023 年 1 月 17 日)
Dear Olav,Thank you for your feedback regarding your stay at Radisson Blu Bali Uluwatu. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.If we can be of any further assistance please do not hesitate to get in touch.Best regards,Raj JadhavGeneral ManagerRadisson Blu Bali Uluwatu

10/10 (非常に良い)

Rupinder

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful, clean and secluded property. Perfect for a peaceful getaway. Staff is so friendly. Our deluxe room was very nice with a large bathroom and spacious bedroom area. Large pool area. Food was delicious at both restaurants. Breakfast buffet had tons of options. Beware of monkeys around the property. Do not leave your belongings unattended. Live DJ and bars were great :)
2022 年 9 月に 2 泊滞在
Raj Jadhavからの返信 (投稿日 : 2022 年 9 月 27 日)
Dear Rupinder,We are pleased to learn that you had a memorable stay and were satisfied with our service. Your positive feedback especially your particular recognition to our team have been passed along, and the whole team is very thrilled to know that we were able to contribute to making your stay an enjoyable one. Thank you again for allowing us to reflect on our service delivery in these particular circumstances, and we do hope you will give us the opportunity to welcome you back in the future.Sincerely,Raj JadhavGeneral ManagerRadisson Blu Bali Uluwatu

10/10 (非常に良い)

Kersnawatie

2022 年 8 月に 1 泊滞在
Raj Jadhavからの返信 (投稿日 : 2022 年 9 月 27 日)
Dear Kersnawatie,Thank you for your feedback regarding your stay at Radisson Blu Bali Uluwatu. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.If we can be of any further assistance please do not hesitate to get in touch.Best regards,Raj JadhavGeneral ManagerRadisson Blu Bali Uluwatu