Passeig de la Muralla Vacations from ￥173,367

Couldn’t get in the room, the room card was not working, we had to go down twice to the front desk for them too reregister the card key and finally the person at the desk came to see what was the problem to realize the card readers needed a new battery! After a long trip it was very upsetting, we waited 40 mn to be able to go in our room.

Our bed was enormous…a rarity at most hotels, so that was a plus. We didn’t have a view, per se. But, we did get light so we didn’t care. The temperature of the shower water could have been a bit warmer, but again, we didn’t care. We chose to eat breakfast one morning; we were impressed with the offerings. Our only “negative” was.,,there seemed to be an unpleasant smell in the hallway. Luckily that did not permeate into our room. For us, the location was wonderful!

The hotel was a no frills, get what you pay for, basic establishment. Overall, the hotel was in a good location and was clean overall (2 little bugs near my shower, but I survived). The room was tight, but served its purpose. My biggest complaint about the room was the “no door” glass shower - the kind where the glass partition runs halfway along the shower so the open space allows you to enter and exit the shower. I am never able to keep water from getting all over the bathroom floor. And a slow drain in the shower didn’t help. My biggest complaint was the customer service. The man who checked us in seemed bothered and wasn’t friendly at all. He initially shorted us one room, and again, seemed annoyed at us for his mistake. I don’t know that I ever saw a smile or heard a thank you from him. Again, I know what to expect considering what I paid. So overall, it could have been better, but it could have been much worse.