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"I did not use the amenities myself but I did notice that the pool was being used. I found the meals there were a bit pricey, but the breakfast was fantastic. The restaurant staff were plasent and helpful. There is a shuttle to and from Midway which was helpful. The room was clean and comfy. I would go there again."

"I enjoy my stay and the staff were very helpful. My room refrigerator was not functioning properly and was leaking water. The room was nice and comfortable. "

"Everything was good. "

"Clean room and pleasant staff "

"Our room wasn’t fully clean. There was old food left in the refrigerator from a previous guest. There as also old sticking rings from leaked beverages in there as well. Our shower had a diet make on the white floor like someone stepped into it with their shoe. I told the from desk and showed picture proof. They offered to move us however we were unable to due to needed to be at and event at a scheduled time. I’d like to be compensated for this experience. The hotel manger said agreed that I should have one as well. However I booked though hotels.com so that would have to come from your company. "

"Lady at front desk always have an attitude"

"Fast, friendly, outstanding service"

"The entire lobby stunk like marijuana. It was never disclosed that there are no other options for parking other than the paid parking. I was told Midway owns the property and I had no other options than to pay $30 a day to park. Rooms were not great."

"So the reason I gave low stars was due to check in and information not given. The staff also had an attitude well the first lady we saw. One the deposit was $100 per stay but showed a screenshot saying the deposit was $20/nt. Next, problem was if you're a guest and the primary guest you have to pay $30 a night for parking, which wasnt no where on hotels.com nor was it told to me until check in. Also even though me and my best friend ids don't say anything about living in IL. we were told we would have to pay for both cars. Which is crazy for out of town guests. Every hotel have out of town guestsSo the total came out to an extra $120 on top of the deposit being $100 as well as the hotel itself was around 500 for the weekend stay. Yes this made me and my friend highly upset because the hotel was already expensive but to have extra fees was ridiculous. The staff then tried to ask her manager but was being rude about it and it just made everything worse "