Photo Studio Suite | Premium bedding, minibar, in-room safe, individually decorated

Reviews of Hôtel Déclic

4 out of 5
Hôtel Déclic
17, rue Duhesme, Paris

Reviews

8.2

Very Good

Rating 10 - Excellent. 180 out of 414 reviews" "
Rating 8 - Good. 161 out of 414 reviews" "
Rating 6 - Okay. 37 out of 414 reviews" "
Rating 4 - Poor. 17 out of 414 reviews" "
Rating 2 - Terrible. 19 out of 414 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Erik

Stayed 2 nights in Mar 2022

6/10 Okay

Peter

Traveled with partner
Liked: Cleanliness
The bathroom equipment was insufficient, there were no toiletries.
Stayed 2 nights in Mar 2022
Response from msto on Mar 31, 2022
Dear Peter Thank you for your comments, next time come directly to the reception if you have a problem to try to repare inmediately We are sorry for that, we will try to improve this for the next costumers Best regards Melissa

8/10 Good

Allison

Traveled with family
Liked: Staff & service, amenities
It was in a good location close to metro and restaurants. The staff was very friendly and helpful
Stayed 3 nights in Sep 2021
Response from msoto on Nov 17, 2021
Thank you for your comments !! Best regards Melissa Soto

10/10 Excellent

Firas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and cooperative.
Stayed 3 nights in Sep 2021
Response from msoto on Sep 29, 2021
Dear Firas Thank you for your comments! I'will let know my team about it! Best regards Melissa Deputy Manager

8/10 Good

Angelica

Traveled with family
Liked: Cleanliness, staff & service
We were unable to turn off one of the lights in the camera room making it hard to get a full nights sleep.
Stayed 3 nights in Sep 2021
Response from msoto on Sep 29, 2021
Dear Angelica Thank you for your comments. We will improve this for the next clients. We are very sorry it's happens during your stay with us Best regards Melissa Soto Déclic Hotel

10/10 Excellent

Ajay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, helpful staff, good location!
Stayed 2 nights in Feb 2020
Response from msoto on Feb 27, 2020
Thank you for your comments! Best regards!

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quirky hotel, excellent staff and service will definitely return!
Stayed 2 nights in Oct 2019
Response from Msoto on Nov 2, 2019
Merci de votre commentaire A bientot!

10/10 Excellent

shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely worth it
Nice big room. Friendly staff.
Stayed 3 nights in Sep 2019
Response from melissas on Oct 17, 2019
Thanks for your comments! Best regards Melissa S-Deputy Manager

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service, property conditions & facilities
It was a nice hotel but what they don’t tell you is the a/c thermostat is locked at 33 degrees Celsius. We called down repeatedly for them to lower the air conditioner and they would oblige but only for about thirty minutes then back to 33 ugh!!! The housekeeping is horrible, trash left in room from previous guests and dust everywhere.
Stayed 4 nights in Aug 2019
Response from MelissaS on Sep 4, 2019
Good Morning Thank you for your comments, we are very sorry for the problems during your stay, we try to solve this situation as soon as we could. This is not a regular problem in our Hotel. We hope you can understand this situation and thats why we made a gesture of goodwill Best regards Declic Team

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Loved the balcony in the room! Room was small but clean and comfortable beds, awesome showers!
Stayed 5 nights in Aug 2019
Response from MelissaS on Sep 4, 2019
Thank you for your comments! Best regards Déclic Team

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 5 nights in Aug 2019

8/10 Good

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel - very quirky
The staff were very very kind when I had my wallet stolen on the Metro (which is now dangerous particularly around Gare Du Nord). We had to ask for another room because we were offered one without any wardrobe but otherwise it was good. he finishing touches to the rooms are great fun event though they are small.
Stayed 3 nights in Aug 2019
Response from MelissaS on Sep 4, 2019
Thanks for your comments! Best regards Déclic Team

8/10 Good

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to transit and excellent customer service
Amazing service. Also was very helpful with any information we were curious about. About 5 min walk from the bus or train to go anywhere. Very great location. Very clean rooms and quiet hotel on quiet nice street Great for the price.
Stayed 2 nights in Jun 2019
Response from MelissaS on Jul 11, 2019
Thnks a lot! Its a pleasure for us! Best regards Melissa S/Front Office Manager

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
It had the decor of a brothel. If that’s why you are in Paris, then 5 star. Otherwise, check somewhere else
Stayed 2 nights in May 2019
Response from Melissa S on Jun 4, 2019
Thank you to take the time for answer! Best regards

8/10 Good

Andrew

Liked: Cleanliness, property conditions & facilities
The boutique hotel is located in a quiet neighborhood, where also has an easy access to the public transportation system, e.g., Metro, in Paris, bars/restaurants, and a couple of grocery stores...recommend it as a hotel option for any travelers in Paris, especially for those who enjoy the environment of montmartre paris
Stayed 3 nights in May 2019
Response from MelissaS on Jun 4, 2019
Thank you for taking the time to answer! And for your comments! Melissa S-Front Office Manager

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2019
Response from Alexandra on Jun 5, 2019
Dear customer, Thank you for your feedback, don't hesitate to describe us what was your experience in our hotel in order to improve our self. We hope to see you again, Regards

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean boutique hotel Location is a little far out from main attractions however nice and quiet safe area and good location for the train station
Stayed 2 nights in Apr 2019
Response from MelissaS on Apr 26, 2019
Thank you for your comments! We hope to see you soon at Déclic Hotel Best regards Déclic Hotel

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 Days trip in Paris
Overall is okay. Room size is decent but the toilet and the bathroom which was kind of odd setup. Toilet was by the front of the room and the bath sink was on the opposite side of the room. Breakfast is the same everyday, not much choices so it get bored after the second day. Hotel was very close to Metro so it was easy to go anywhere in Paris which is the plus for the location. A lot restaurant and pastry shop close by.
Stayed 5 nights in Dec 2018
Response from Declic's Team on Jan 8, 2019
Dear Guest, thank you for your comment concerning your stay in our hotel! Declic hotel has indeed a different setup which makes it even more original ! We also have taken note of your remark about the breakfast. We hope to see you soon !

10/10 Excellent

Courtney, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a great area with polite, welcoming staff. Had a brilliant, comfortable stay.
Stayed 3 nights in Nov 2018
Response from Declic's Team on Dec 11, 2018
Dear Courtney, We thank you for your kind comment ! The entire team hope to see you again in Declic's hotel ! Best Regards,

6/10 Okay

Stacy, Massachusetts.

Lights on the ceiling, lights on the floor. Flashing lights. It took 15 minutes to turn them all off. No where to put your bags or hang anything. A good idea run amok. On the plus side, the bed was comfortable and it was quiet. Oh, and if you are a single woman, you may want to make sure that your room is not on the ground floor. The window opens right onto the street.
Stayed 3 nights in Nov 2018
Response from Rova.R on Dec 12, 2018
Dear Mrs. Stacy, We thank you for taking the time to make this comment. We are delighted that you have found the bed comfortable. Being a themed hotel on the photo, the lights are part of the originality of our decoration. We apologize if the allocation of the room did not suit you. Please note that the entire Declic team will be happy to welcome you back to our hotel, upstairs to renew this experience. Declic team

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service
Skip this hotel. Not clean, some staff rude
While most hotel staff was very polite, there was one very, very rude person at the desk. He was not only rude but openly aggressive. Not a good feeling when you're traveling alone and don't feel safe and comfortable in your own hotel! I see it as not only his fault but also the management's fault who failed to properly train their personnel. He wouldn't give me his name but to help the management identify him: he was on duty on Nov 4, at around 9 or 10 pm, black, not tall (there was another black guy, skinny and taller; he was very nice, polite and professional!). The hotel is nicely designed, and I had a good initial impression. But later on I noticed that it wasn't very clean (see pic). It was kind of hard to see in the dim light but when I turned on my flashlight I saw that the sheets weren't clean at all. So, pick another hotel. There are plenty of other options.
Stayed 5 nights in Nov 2018
Response from Hotel Management on Dec 11, 2018
Dear Guest, Thank you to have taken the time to write us. We deeply apologize for the inconvenience. Our staff have formal instructions during the night for the safety of the clients and for the staff on duty. However, what you felt is unusual and will be told to the staff members in order to improve our services. Best Regards,

2/10 Terrible

Verified traveler

Stayed 3 nights in Nov 2018
Response from Hotel Management on Dec 13, 2018
Dear Guest, In order to improve our services, could you explain what you disliked during your stay? Kind Regards,

4/10 Poor

Angelina, London

Disliked: Cleanliness
Nice hotel with so much potential. The decor was stunning. Good location - close to metro. However, the room was not cleaned considering the price per night. The carpet was black so you could see every bit of dirt. The bed cove was just thrown on and no toiletries. Really disappointing on my finance's first visit to Paris. Disappointing hotel amenities.
Stayed 2 nights in Oct 2018
Response from Jeanne B, Responsable commercial de Declic Hotel on Oct 30, 2018
Dear Angelina, We thank you for the honesty of your comment; We are taking these observations very seriously and the entire team will do the best to rectify them. We hope you to see you again Angelina, you and your fiancé !

10/10 Excellent

Christina, Spokane, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed was very comfortable and the employees were very helpful. We were in a suite which also had a huge bathroom and hot tub that we used every single night. This hotel is a 5 minute walk from the train and in a nice neighborhood to just walk around in. Several bakeries and cafes within a few minutes walk and two small grocers. I really wish all the hotels I stay in were as great as this one!
Stayed 6 nights in Sep 2018
Response from Jeanne B, Responsable commercial de Declic Hotel on Oct 30, 2018
Dear Christina, We are very sensitive to your comment ! The hotel is indeed very well located in a calm and lively neighborhood. The entire team of Declic Hotel thank you and hope to see you very soon!

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2018
Response from Hotel Management on Dec 11, 2018
Merci, thank you !

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2018

4/10 Poor

Rob, Glouctershire uk

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mon mart
Room was small with no space to hang clothes. Room was not made up. Towels were not changed. One coffee sachet one tea bag. Not impressed at all. Very expensive for what you got
Stayed 3 nights in Sep 2018
Response from La Réception on Sep 22, 2018
Dear Rob, We are sorry to read your comment.You have booked a stargazer room, booked for its moon atmosphere.These rooms are 16m square. We are available for you 24/hours to help you or to provide what you need. We hope to see you next time. Kind regards,

10/10 Excellent

Robert

Great boutique hotel, photography-themed. Excellently situated for forays to Sacre-Coeur and into Montmartre more generally.
Stayed 4 nights in Aug 2018
Response from La Réception on Sep 3, 2018
Dear Robert, Thank you very much :) Best regards

8/10 Good

Verified traveler

Stayed 1 night in Aug 2018
Response from réception on Aug 16, 2018
Merci,thank you !

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay in a hip hotel... we were very pleased!
Stayed 1 night in Jul 2018
Response from réception on Aug 16, 2018
Many thanks :)

8/10 Good

Robert

Liked: Room comfort
Disliked: Cleanliness
Not 4 star hotel .
Stayed 6 nights in Jul 2018
Response from réception on Aug 16, 2018
Dear Robert, Thank you for your time. we take note of your comment. best regards

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2018
Response from réception on Aug 16, 2018
Merci, thank you !

2/10 Terrible

Johnson

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Leaked room and transferred
As I arrived for check in I was told my room had a leak and I was being transferred. Not a great start. In the end I was transferred to the 3* comfort inn down the road. Was not happy and expected more for the inconvenience.
Stayed 1 night in Jun 2018
Response from Alexia on Jul 17, 2018
Dear Johnson, Thank your for your feedback. We genuinely apologize for the incident. Please not that we prefer transfering you in a hotel where you can sleep rather than in a leaked room. Your comfort and safety is our main priority. Also, we would be happy to welcome you very soon. Warm regards

8/10 Good

Melissa

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel was nice and spacious, only thing I didn’t like was that our room was literally right next to the reception
Stayed 2 nights in Jun 2018
Response from Alexia on Jun 29, 2018
Dear Melissa, Thank you for your review. We are sorry about this, please let us know if you want a room on a upper floor for your next stay ! Kind regards

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable hotel if you are okay with walking
Hotel has a quirky theme to each room, which is fun. Having the toilet and sink in different rooms was less fun. You aren’t close to a ton, but the metro is close by, as are several grocery stores, a bakery, and several small restaurants.
Stayed 4 nights in Jun 2018
Response from Alexia on Jun 26, 2018
Dear Aaron, Thank you for your feedback. Please let us know if you want the toilets and bathroom in the same room. Some of our rooms can fit your request ! We are glad you enjoyed your stay among us and hope to see you soon in Paris. Kind regards

8/10 Good

Steve, France

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stylish boutique hotel
I stayed in Paris one night for business. The hotel has a nice stylish design and is clean. But the rooms are small with a small desk and uncomfortable chair. It seemed to be more of a stylish 3 star hotel than a 4 star hotel.
Stayed 1 night in Jun 2018
Response from Cécile on Jun 26, 2018
Dear Steve, Thank you for chosing our hotel for your business trip and for your nice comments. Like most of hotels in Paris, the rooms may seem smaller than other cities around the world. We hope this inconvenient still gives you a great image of our hotel. Best regards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018
Response from Cécile C on Jun 5, 2018
Thank you for your note. Best regards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very friendly and always tried there best to help us out. Round beds extremely comfortable
Stayed 2 nights in Apr 2018
Response from Alexia on May 25, 2018
Mr/Madam, Your kind comment is very much appreciated by our team members and staff. We would love to welcome you again in our round and extremely comfortable beds. Best regards,

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the bonus of a terrace to ourselves - must admit, without it, the room size would have been small (but that is standard for Paris)
Response from Alexia on May 25, 2018
Dear Laura, Your kind comment is very much appreciated. We would love to see you again very soon in our hotel. Best regards,

10/10 Excellent

Ofir

Liked: Cleanliness, staff & service, property conditions & facilities
Was nice , wish for more goods at the room(tea,sugar, wine glasses, )
Stayed 4 nights in Apr 2018
Response from Alexia on May 25, 2018
Dear Ofir, Thank you for your nice comment, it is very much appreciated. We hope to see you again soon,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A slight problem when we arrived but this was quickly resolved with no hassle whatsoever. Fantastic hotel
Stayed 3 nights in Apr 2018
Response from Alexia on May 25, 2018
Mr/Madam, Thank you for your very nice comment, it is very much appreciated. We hope to see you again soon at Declic hotel. Kind regards,

2/10 Terrible

maria, uk

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisey and useless staff
Noisey, poor service horrible experience do not stay here
Stayed 3 nights in Apr 2018
Response from Alexia on May 28, 2018
Dear Maria, Thank you for your comment. We are sorry about your bad experience. Could you tell us more about this ? Kind regards,

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service
Close to metro station
Good area close to bars and restaurants the continental breakfast was fine but the sausage and eggs were cold 2 mornings
Stayed 4 nights in Apr 2018
Response from Alexia on May 25, 2018
Mr/Madam, Thank you for your nice comment. We are sorry about this issue and will discuss it with our team. We hope to see you again soon,

8/10 Good

Nicholas

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel but requires €250 deposit on arrival!
Overall this is a nice, unique hotel in a lively area of Paris. The staff were friendly and helped where they could. The room was awesome and very comfortable. HOWEVER, beware - you are required to pay a €250.00 deposit on arrival. This was not communicated to us before we travel and was somewhat of a shock. We overheard over guests checking in and again they had not previously been informed of this extra cost. The local area has some fantastic cafes and shops to visit as well as the Sacre Coeur church. The metro station is only a few minutes walk away so it is very easy to get into the city centre.
Response from Alexia on May 25, 2018
Dear Mr Nicholas, Thank you for your kind comment about our staff and our rooms, it is very much appreciated. As for the deposit, it is not any kind of a cost but a guarantee/security. We hope to see you again soon,

8/10 Good

Carlie , Norwich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Individual hotel
Staff were very friendly, rooms were amazing. We didn’t have a coffee machine as advertised and the rooms definitely aren’t sound proofed, didn’t hear external noise but the maid cupboard was next to our room and we heard them every morning. These were both minor issues everything else about the hotel makes up for it. The location is good only a few minutes from the metro and as everything is so spaced out in Paris you would need to use it wherever you stayed
Stayed 3 nights in Apr 2018
Response from Alexia on May 25, 2018
Dear Ms Carlie, Thank you for your nice comment. We geniunely apologize about the noise. Thank you also for letting us know, we will discuss about this issue with our housekeeping team. Kind regards,

8/10 Good

Josie Palladino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Cécile on Mar 9, 2018
Dear Jack, Thank you very much !

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Cécile on Mar 9, 2018
Dear Jack, Thank you very much !

6/10 Okay

Zara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An average stay in Paris
The hotel itself is really nice, I wondered why it was so cheap for the price but when you get there you will understand. It is in the middle of nowhere and walking distance to none of the sites. Yes the metro is nearby but most french are considerably unhelpful apart from 1 gentleman at the metro station. We trid to walk one day to the Galleries De Lafayette and walked through what resembled NYC bronx. Taxi drivers are hopeless always wanting an address for the hotel - pretty sure if this was Edinburgh or Glasgow our taxi drivers would know exactly where the hotel was. I never had breakfast any morning however my boyfriend did and said it was NOT worth the money and there was barely any hot food. He also said the 2 of us could have eaten at it and nobody would have noticed as there was no staff around. This was a surprise for my boyfriends 30th and I had requested balloons and banners in the room for an additional cost obviously however there was nothing there when we opened the door. Mediocre hotel - staff at reception are pleasant enough though and it is clean with large rooms ( the suites anyway)
Stayed 3 nights in Nov 2017
Response from Cécile Chétrit on Mar 20, 2018
Dear Zara, I am very sorry to read your disappointement about your stay at Déclic. You have an helpful staff at the front desk to guide you or suggest you directions or shopping centers in Paris. The line 12, 1 minute walk from the hotel is direct to the City center in 10 minutes (Galeries Lafayettes, Place de La Concorde, Gare st Lazare). The breakfast is served from 7 am to 10:30 am (11:30 am on saturday and sunday) and we suggest you a hot and cold buffet (American Breakfast). We probably did not have the information about balloons ans banners, actually we can suggest you macarons, roses petals, little message in the room for extra charge (price depends on offer). I just want to tell you that customer service is very important to us. We hope to see you again. Best regards