Comfort Double Room | Minibar, in-room safe, individually decorated, individually furnished
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Reviews of Hotel Arcadie Montparnasse

3 out of 5
Hotel Arcadie Montparnasse
71, Avenue du Maine, Paris, Paris

Reviews

8.4

Very Good

Rating 10 - Excellent. 332 out of 922 reviews" "
Rating 8 - Good. 427 out of 922 reviews" "
Rating 6 - Okay. 122 out of 922 reviews" "
Rating 4 - Poor. 27 out of 922 reviews" "
Rating 2 - Terrible. 14 out of 922 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Shaun

Stayed 3 nights in May 2024
Response from Augusto on May 23, 2024
Dear Shaun, thank you for taking time to share your experience in our hotel. Your feedback is very important for us and we are glad to read that you had a good stay. . I hope to have the pleasure to welcome you soon at the hotel Arcadie Montparnasse. Kind regards,

10/10 Excellent

Anna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, very clean and comfortable room, good breakfast. Great location for Montparnasse station.
Stayed 1 night in May 2024
Response from Augusto on May 23, 2024
Dear Anna, we would like to thank you for taking the time to share your experience with us. We are very pleased to read that you liked our staff. We will be thrilled to welcome you again. Best regards,

10/10 Excellent

Kathleen-Cassey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Everything was super convenient, lots of places to eat nearby and quite a few metro stops on different lines. Great vibes walking around the neighbourhood at night. Front desk staff were beyond friendly and super helpful with everything!
Stayed 3 nights in Apr 2024
Response from Augusto on May 23, 2024
Dear Kathleen, thank you for staying with us and for taking the time to write this excellent review. Our hotel is located close to the heart of the city, allowing you to visit several Parisian monuments on foot. We hope to have the pleasure of welcoming you again very soon. Yours sincerely,

10/10 Excellent

ANDREA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 4 nights in Apr 2024
Response from Augusto on May 23, 2024
Dear Andrea, it is such pleasures to read that kind of comment. I am so glad to see that you enjoyed the localisation of our hotel. As well, you appreciate the professionalism and the kindness of our staff. I hope to have the pleasure to welcome you again at the Hotel Arcadie Montparnasse. Best regards,

6/10 Okay

Russell

Basic breakfast Access to rooms very small
Stayed 1 night in Mar 2024
Response from Augusto on May 23, 2024
Dear Russell, first of all we would like to thank you for your comment. We are pleased to read your comment and to see that you did enjoy your stay at the Hotel Arcadie. We are sorry to read that the breakfast was not so good to you. However, we try to propose different product to satisfy our guest. Despite, we hope to welcome you again in our hotel. Best wishes,

8/10 Good

antoinettte

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre et sdb rénovées tres propres. Calme. Tres bien situee en face station metro. Ideal pour nuit apres spectacle.
Stayed 1 night in Mar 2024
Response from Augusto on May 23, 2024
Chère Antoinette, c’est avec plaisir que je lis votre commentaire et que je constate que notre hôtel a su répondre à vos attentes. J’espère avoir le plaisir de vous accueillir de nouveau dans notre établissement. Très cordialement,

8/10 Good

Alycia

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A small hotel as expected in Paris, our rooms were tastefully decorated and the bathroom in ours was very recently renovated and beautiful. We struggled with our stroller and luggage as the elevator was quite small but we managed. Breakfast left some desire and would recommend going to one of the restaurants in the area instead. Breakfast attendant acted put out by the fact that we were there and there wasn’t much for options. Overall a great stay but again would just not include breakfast at 12E pp.
Stayed 6 nights in Feb 2024

8/10 Good

Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient, location,
I booked this hotel, because Hotels.com listed they had an airport shuttle. This is an untrue fact. Hotel apologized, but I feel this information was misleading by Hotels.com. The breakfast was fine. The room was very clean and the front desk very courteous.
Stayed 1 night in Feb 2024

6/10 Okay

Heimler

10/10 Excellent

Krishna

Stayed 1 night in Nov 2023

6/10 Okay

Luis

Liked: Cleanliness, staff & service
Noisy from the room above, two nights out of three...
Stayed 3 nights in Oct 2023

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay
Stayed 1 night in Oct 2023

10/10 Excellent

philip

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location , right beside metro and lots of restaurants and bars to choose from. 2adults 2 kids. Room was small and clean but excellent value for location. A very good 3 star hotel
Stayed 3 nights in Sep 2023
Response from Francisco on Oct 4, 2023
Dear guest, It was our pleasure to have you as a guest. We thank you for your comment and are hoping to be able to welcome you again for your next stay in Paris. Best regards, Francisco.

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people are very kind and professional, property was very clean, and delicious breakfast.
Stayed 4 nights in Sep 2023

8/10 Good

John

Liked: Staff & service, property conditions & facilities, room comfort
One night in Paris
We got there late greeted with a smile, informative reception. Room was bigger than expected clean and comfortable. Good location for restaurants and Transport.
Stayed 1 night in Sep 2023

6/10 Okay

Bridget

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023

6/10 Okay

Stacy

Business traveler
Disliked: Amenities
Great location but wifi was down and the staff were not helpful in trying to sort this out.
Stayed 2 nights in Aug 2023

6/10 Okay

Susan, Portland

Traveled with partner
This hotel was close to the train station, which was important to us. Our room was very small, and the Wi-fi was not working when we stayed there.
Stayed 1 night in Aug 2023

6/10 Okay

Margaret

Traveled with family
Liked: Cleanliness, staff & service
Okay stay. Clean enough. Very small room. Extremely small elevator. Very old building with slanted floor. Not a family friendly neighborhood.
Stayed 1 night in Jul 2023

10/10 Excellent

Todd

Stayed 2 nights in Jun 2023

8/10 Good

Wilfred

Liked: Cleanliness, staff & service
Staff was very nice. There was noise from the AC and we had to move a few rooms to get it resolved. They took care of us. Breakfast was ok. Close to transportation, restaurants, train station.
Stayed 6 nights in Jun 2023

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2023

8/10 Good

Helen

Stayed 1 night in May 2023

8/10 Good

Catherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was safe and secure. Good location. Lots of restaurants. Close to train station.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very nice. Staff at desk was always helpful.
Stayed 4 nights in Apr 2023

10/10 Excellent

Nathalie, Edmonton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

John

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Close to gare Montparnasse. Convenient; friendly and helpful staff; good breakfast.

10/10 Excellent

Dennis, Castle Pines

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Dec 2022

10/10 Excellent

Timothy, Fresno

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a simple but very comfortable hotel. The rooms are a little small and doesn't have air conditioning, but the time of year was perfect to just open the windows. The neighborhood is very nice, not super touristy and has a lot of great restaurants and is easily accessible to everything via the metro or train. Good stay, would recommend.
Stayed 3 nights in Nov 2022
Response from Réception on Nov 28, 2022
Dear Mr, Thank you for leaving a comment following your stay with us. I am delighted to see that you enjoyed your stay. However, you found your room narrow, do not hesitate to book a Superior room for your next reservation, which I am sure will better meet your expectations. Our hotel is air-conditioned, we turn off the air-conditioning at the end of November and activate the heating that's why you could not turn it on.We hope to see you again very soon in our establishment. Very cordially,

8/10 Good

Charmaine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front office staff who checked us in was excellent, he was professional and courteous and willing to help.
Stayed 2 nights in Sep 2022

6/10 Okay

Rhian

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2022

10/10 Excellent

David

Stayed 1 night in Jul 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Staff great location
Nice and calm one night at a clean and well located hotel. Very friendly staff
Stayed 1 night in Jul 2022

6/10 Okay

Tanvi

Stayed 1 night in Jun 2022

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Impossible sleeping conditions.
We were kept up all night by an extremely loud sound from the air con (both when on and off) that came every 1,5minutes. The reception manager came up and apologised, but said there was nothing to be done, however promised to discuss a compensation with his manager. We recorded the sound, and it lasted throughout the night. Next morning, the new person in reception said that it was not possible to compensate us as we had already paid... I let her know that this was ridiculous, and she then promised the manager would get in touch with me later that day. He never did.
Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice welcome, friendly and helpful staff. The room had good amenities and was very clean.
Stayed 1 night in Jun 2022

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and convenient
Stayed 9 nights. Plusses *Location, very close to the main attractions. *Subway stop right in front, train station 1 block away. *Rooms were clean. *Many nice restaurants in the area. *Staff was friendly and helpful. Rooms were small, with not much space and not a lot of "extras". Would stay again.
Stayed 9 nights in May 2022

8/10 Good

Josine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022

10/10 Excellent

Corinna

Stayed 1 night in May 2022

8/10 Good

ceren, New York

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was right across the Gare de Montparnesse. We had an early morning train so it was very convenient for us to stay in this hotel. The room is small but clean and convenient. You can find everything you need in the room even there was a small fridge, which is really rare in Paris hotels, for putting some soda and water
Stayed 1 night in Apr 2022

10/10 Excellent

Ivan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Aldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well located
Very close to the gare. Nice restaurants around and easy access to the metro.
Stayed 1 night in Jan 2022

10/10 Excellent

Theresa M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, easy to get to... no complaints.
Stayed 1 night in Oct 2021

8/10 Good

Arnaud

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really cool hotel on a busy Montparnasse street. Loved the old school vibe of the room, which was bigger than other rooms in the area at this price. Service at the front desk is excellent -- I needed help with parking and an extra key and they took care of everything. Def recommend this hotel, an excellent value for the price.
Stayed 1 night in Aug 2021

8/10 Good

corine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The manager gave me the room 42 and yes it s spacious and there is a bathtub🎉🇫🇷 After a lonnnng trip I appreciated We are clients for many years Merci Arcadie👍🇫🇷
Stayed 2 nights in Jun 2021

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
Booked this property due to the proximity to the train station. It was an easy walk to the station and the hotel surprised me for its coziness, nice room and friendly staff. The staff was very accommodating and helpful!
Stayed 1 night in May 2021

8/10 Good

Aude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not what was expected but it was great
We went to the Waldorf hotel, nearby, as the Arcadie Hotel was closed. We would have liked to be notified befoehand but the hotel we went to was lovely.
Stayed 1 night in Feb 2021

2/10 Terrible

Karl, Paris

Disliked: Staff & service, amenities, property conditions & facilities
We were switched from this hotel to nearby Waldorf Montparnasse which was fine. But the experience was a disaster. I was not offered a room upgrade, the vip amenity was “one non alcoholic drink”, the wifi was not working and I couldn’t even leave my cabin bag for a few hours after check out. Now all of this, I can barely accept but the big issue came with the noise. It’s impossible to sleep at this hotel, you hear everything outside from the corridors door opening and closing to just everything. I could not sleep until 2am and I woke up at 6am because of the noise. A disaster to avoid. I still blame expedia for having this listed as “VIP”.
Stayed 1 night in Jun 2020
Response from Marie-Agnès Dupain, owner on Jun 23, 2020
Really sorry that the superior room and your welcome drink did not satisfy you. The Arcadie hotel does not have a liquor license and only serves soft drinks. It is true that we had a very young weekend clientele who had decided to celebrate the deconfinement ... this is regrettable ... So sorry, if I can do something, don't hesitate to contact me, thank you to write that he hotel Waldorf is fine.

8/10 Good

Verified traveler

Stayed 2 nights in Feb 2020