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Disney's Hotel Santa Fe

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In-room safe, blackout drapes, soundproofing, iron/ironing board
In-room safe, blackout drapes, soundproofing, iron/ironing board
In-room safe, blackout drapes, soundproofing, iron/ironing board
Room Amenity

Overview of Disney's Hotel Santa Fe

Disney's Hotel Santa Fe

2 out of 5

4.1/5 Very Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Parking available
  • Bar
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
77700, Seine-et-Marne, Coupvray, Disneyland Resort Paris, Marne-la-Valle

Explore the area

  • Popular LocationWalt Disney Studios Park19 min walk
  • Popular LocationDisneyland® Paris20 min walk
  • Popular LocationDisney Village5 min drive
  • AirportParis (CDG-Roissy-Charles de Gaulle)40 min drive

Choose dates to view prices

About this area

Coupvray

Located in Coupvray, Disney's Hotel Santa Fe is in the entertainment district and near a train station. Val d'Europe and Disney Village are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Walt Disney Studios Park and Disneyland® Paris. Spend some time exploring the area's activities, including golfing.
Visit our Coupvray travel guideOpens in a new window
Map

What's nearby

  • Walt Disney Studios Park - 19 min walk
  • Disneyland® Paris - 20 min walk
  • Disney Village - 5 min drive
  • Aquarium Sea Life Paris - 7 min drive
  • Golf Disneyland® Paris - 7 min drive

Restaurants

  • La Cantina – Buffet restaurant offering international cuisine. Serves breakfast and dinner daily.
  • Rio Grande Bar – Open daily.

Getting around

  • Marne-la-Vallee (XED-Disneyland Paris Train Station) - 16 min walk
  • Marne la Vallée-Chessy RER Station - 16 min walk
  • Roissy - Charles de Gaulle Airport (CDG) - 40 min drive

About this property

Disney's Hotel Santa Fe

Hotel with free local shuttle, walk to Val d'Europe
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas, a free area shuttle, and a free theme park shuttle are also provided. Other amenities include a coffee shop/café, self parking, and concierge services. All rooms are soundproofed and offer free WiFi and ceiling fans. For a bit of entertainment, guests will have flat-screen TVs with satellite channels, and other amenities include hair dryers and safes.
Disney's Hotel Santa Fe offers 1000 accommodations with safes and hair dryers. Flat-screen televisions come with premium satellite channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
On-site PCR COVID-19 testing is available for a EUR 64 fee, and antigen/rapid COVID-19 testing is available for a EUR 45 fee; reservations required for on-site testing
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 7 days prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (surcharge)
  • Roundtrip airport shuttle (surcharge) from 10 AM - 6 PM
  • Airport shuttle at scheduled times
  • Free area shuttle
  • Train station pick-up shuttle (surcharge)
  • Free theme park shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11:00 AM: EUR 21 for adults and EUR 14 for children
  • 1 restaurant and 1 coffee shop/café
  • 1 bar/lounge

Things to do

  • Shopping

Family friendly

  • Children's games
  • Free area shuttle
  • Free cribs/infant beds
  • Free theme park shuttle
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Front-desk safe
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Dutch
  • English
  • French
  • German
  • Italian
  • Spanish

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cribs/infant beds
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

More

  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

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Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 7 days prior to check-in
For more details, please contact the property using the information on the booking confirmation
Please note: Modifications, such as adding meal plans or park tickets, cannot be made after booking is complete.
Guests must pre-book Magical Shuttle, a transfer service from the Paris airports to the hotel. For more details and to book transfer service, contact Magical Shuttle service directly.
Guests who are planning to visit Disneyland® Paris must register tickets or purchase dated park tickets in advance of travel due to the park’s limited capacity. Park entrance tickets are not available for sale onsite. Guests will receive an email with full details after booking.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 21 for adults and EUR 14 for children (approximately)
  • Airport shuttle fee: EUR 23 per person (one-way)
  • Airport shuttle fee per child: EUR 10 (one-way)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Disney's Hotel Santa Fe®
Disney's Hotel Santa Fe® Coupvray
Disney's Santa Fe®
Disney's Santa Fe® Coupvray
Disney's Santa Fe® Hotel
Disney's Hotel Santa Fe Coupvray
Disney's Hotel Santa Fe
Disney's Santa Fe Coupvray
Disney's Santa Fe
Disney's Hotel Santa Fe Hotel
Disney's Hotel Santa Fe Coupvray
Disney's Hotel Santa Fe Hotel Coupvray

Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 379 out of 1023 reviews
5 - Excellent 37%
Rating 4 - Good. 446 out of 1023 reviews
4 - Good 44%
Rating 3 - Okay. 127 out of 1023 reviews
3 - Okay 12%
Rating 2 - Poor. 43 out of 1023 reviews
2 - Poor 4%
Rating 1 - Terrible. 28 out of 1023 reviews
1 - Terrible 3%

4.1/5

Cleanliness

4.2/5

Staff & service

3.7/5

Amenities

3.9/5

Property conditions & facilities
Write a review

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel
Stayed 3 nights in Nov 2021

3/5 Okay

Traveled with family
Liked: Staff & service
Disliked: Amenities
NO LIFT ACCESS. There are many separate buildings in this hotel resort. We got a room in building 46, and the room is on the 2nd floor where there’s no lift access to this floor (weird). Because we are not local travellers and Disneyland is just part of our long journey, we got big heavy luggages. It is very difficult for us to lift them up to our room. C’est pas possible! Another thing is that their shower gel is eco-friendly, so it is not in those tiny size bottle but a big bottle attached to the wall. (The shampoo and conditioner are in tiny size.) However, I guess the previous guests have used up all the gel and the staff didn’t refill the bottle. So we don’t have any shower gel. To conclude, I guess you just have to make sure they will give you a room with lift access when check-in if you have big heavy luggage.
Stayed 1 night in Nov 2021

1/5 Terrible

Traveled with group
Disliked: Staff & service, property conditions & facilities
Absolute shambles of a check in process. We missed two hours we’d paid for in the parks queuing needlessly at check in and at baggage storage. Ludicrous systems and terrible service. Hotel stinks and needs a thorough clean in communal areas.
Stayed 1 night in Nov 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Cheapest Disney hotel but adequate for our needs as we were out all day….. the bar across the river at the cowboy hotel is worth the extra walk than this hotel bar
Stayed 3 nights in Oct 2021

2/5 Poor

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no bus service from the park after park closing. We had to walk while carrying our luggage for 30 minutes after being in the park all day. Check in was fine, but then when we went to have dinner at the Chuck Wagon our waitress was very rude. She did not explain anything about the menu, forgot to bring the water I asked for and did not bring me my dinner. My son was almost done eating when I was finally able to get her attention and remind her about my dinner and the water. She brought my dinner after he was done. We never did get the water. After a long day in the park this experience pretty much left us in tears. :(
Stayed 1 night in Sep 2021