Whilst the apartment was clean if not a little tired we were disappointed that you advertise as an exclusive 5 star apartment we found this not to be the case. We found only allocating 1 hand towel between 4 adults to be less than adequate, also all the towels are old and of poor quality.
The AC in the main bedroom didn’t work, we contacted Sian who replied that the previous guests didn’t report this, so assumed we weren’t using it properly.We then contacted her again but 24 hours later she still hadn’t responded to us, very unprofessional, we then had to contact the host who dealt with this and it transpired the AC had run out of gas, We felt if Sian had addressed our issue earlier we would have had a more comfortable stay without the 3 sleepless nights we endured.
PIGEONS!! Where to begin. This is a serious health issue that needs to be addressed, they are roosting every night above the apartment, at one time we counted 46, can we suggest you install the spikes to deter them, as we noticed that the other blocks have done this and don’t have this problem.
The amount of bird excrement we had to endure was quite frankly disgusting, we felt we had to stop cleaning it due to the risk to our health. We did contact Sian about this matter, she informed us that it had been cleaned for our arrival but for the safety and health of future guests this should be cleaned on a daily basis. Despite this we did have a lovely holiday and still love Cyprus.