The worst, scariest hotel I’ve ever been in in my life. We booked for two nights, arrived late in the evening and were terrified of the state of the room and the hotel. But because it was already so late and we traveled all day we decided not to scramble for a new hotel but stay the night and first thing next morning we ran from there as fast as we could. There were cigarette ashes in the corner next to the bed, the front door lock was missing wood, there was hair under the blanket in my bed, the shower was so dirty we were genuinely scared to touch it, the mirrors were cracked and the sink water after brushing our teeth made us sick... to top it all off we actually booked the room with breakfast, but when we arrived the hotel told us there’s no breakfast and it’s not available due to COVID. Please bare in mind we’ve already been traveling the country for more than 10 days at that point so I knew that wasn’t true for everywhere. But when questioned the staff assured us that all the hotels in the area do NOT serve breakfast and ALL spa’s are closed due to COVID. After giving them a benefit of a doubt I’ve done some research and surely almost every hotel serves breakfast in the area and there are plenty of hotels with spa’s and hamams open. We booked another hotel for the following night and had a wonderful experience and another spa nearby. Fair to say I will never return to this hotel. And Expedia was absolutely terrible, their booking confirmation provided no details at all.
宿泊されたお客様
2020 年 11 月に 2 泊滞在
2/10 (非常に不満)
Egle、London
カップルで旅行
2020 年 11 月 27 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The worst, scariest hotel I’ve ever been in in my life. We booked for two nights, arrived late in the evening and were terrified of the state of the room and the hotel. But because it was already so late and we traveled all day we decided not to scramble for a new hotel but stay the night and first thing next morning we ran from there as fast as we could. There were cigarette ashes in the corner next to the bed, the front door lock was missing wood, there was hair under the blanket in my bed, the shower was so dirty we were genuinely scared to touch it, the mirrors were cracked and the sink water after brushing our teeth made us sick... to top it all off we actually booked the room with breakfast, but when we arrived the hotel told us there’s no breakfast and it’s not available due to COVID. Please bare in mind we’ve already been traveling the country for more than 10 days at that point so I knew that wasn’t true for everywhere. But when questioned the staff assured us that all the hotels in the area do NOT serve breakfast and ALL spa’s are closed due to COVID. After giving them a benefit of a doubt I’ve done some research and surely almost every hotel serves breakfast in the area and there are plenty of hotels with spa’s and hamams open. We booked another hotel for the following night and had a wonderful experience and another spa nearby. Fair to say I will never return to this hotel. And Expedia was absolutely terrible, their booking confirmation provided no details at all.
Egle
2020 年 11 月に 2 泊滞在
4/10 (不満)
halit
家族旅行, グループ旅行
2019 年 12 月 5 日
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Meget beskidt
halit
2019 年 7 月に 1 泊滞在
8/10 (良い)
Adem
2019 年 11 月 21 日
Adem
2019 年 11 月に 2 泊滞在
4/10 (不満)
UGUR
2019 年 10 月 13 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
UGUR
2019 年 10 月に 1 泊滞在
4/10 (不満)
Joe
2019 年 10 月 11 日
気になった点 : 施設のコンディションと設備
Could not sleep due to pillows smell!!!
Do not book! It is not ready for business, constructions was in the lobby and few other area, behind room door was unfinished, shower does not have enough hot water, “hot spring” is a valve for hot water next to the shower, most importantly the pillows stink!!! So nice we checked in around midnight, it was too late for us to find another one. By the way, when we checked in the manager increased us 5 euros from hotel.com price.
Joe
2019 年 10 月に 1 泊滞在
2/10 (非常に不満)
Ömer
2019 年 9 月 17 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
3 gecelik rezevasyon yaptım bir gecesini zor kaldım
Ömer
2019 年 9 月に 3 泊滞在
6/10 (普通)
Ilhan
2019 年 9 月 16 日
気になった点 : 清潔度
Turistik bölgelere yakın bir konumdaydı fakat temizlik çok yetersizdi. Ayrıca ses konusunda çok sıkıntı çektik. Yan odada olup biten her şey duyuluyordu.