Palmer Playground

My second stay was way better then my first. Not sure if it had something to do with the floor of the hotel, but my first stay was on the 10th floor. It took 10 minutes for the shower to get warm water. The couch in the room should probably be replaced. My second stay which was one week later. My room was on the 34th floor and the room was absolutely incredible. Staff in the lobby are very helpful and the breakfast was delicious.

Close parking good staff very clean room

I was concerned when I arrived because I was in the heart of downtown during the World Cup, and this clearly was a bustling location. The clientele all appeared well-heeled and ready for a good time. I personally prefer a low key quiet stay, and I expressed that desire to the staff. They reserved me a beautiful room on a higher floor. I told them that I am partial to quite few pillows and found a veritable pillow fort waiting for me! I had asked for a steamer to prepare a dress for an event I was attending and one was brought to me almost immediately. The staff were incredibly warm and welcoming. The hotel itself if beautiful. Truly the only constructive feedback I could give was that there was no jam with my croissant, and no English Breakfast tea in my room. Both entirely non-issues. I will absolutely be staying here again.