Palm Shores Vacation Rentals

"We had a great stay with a beautiful view of the beach. We stayed for two nights and had a wonderful experience. Whenever we needed more towels, they were brought to us right away, and the staff was very friendly and helpful. The breakfast was good, and it was also very convenient that they had the bistro right across where we could easily get food. Overall, it was a very pleasant stay."

"Check in is supposed to be at 3:00 but rooms were not even ready at 5:00. Additionally, fridge didn’t work in one room and in second room the floor stayed wet around the beds area and couldn’t tell where it was coming from. "

"Room was clean, staff was friendly and enjoyed our stay. The shower rod was broken but we managed. "

"Great clean hotel "

"Good couple days before cruise"

"The room was clean but well worn, the bed was comfortable, linens were average. The bartenders and drinks were a highlight. The beach is very nice in this area. The pool area felt particularly crowded as the area around it is very small and not much seating adjacent. I am a pool guy, not an ocean guy for swimming so that was a bit disappointing, furniture around the sundeck and pool area were well worn. I truly wish Peloton would end its arrangement with Hilton because I have yet to find one in decent/working condition. That was a true lowpoint, plus the gym area bakes in the afternoon sun and could use shaded blinds to complement the tinted windows. Housekeeping was inconsistent and didn't necessarily replace things like coffee. The worst thing was our flight was delayed overnight and despite me chatting with the front desk through the app to inquire what would be necessary to keep the reservation active; they did not do as promised. It created a mess at check in, and a huge bookkeeping issue at check out. The manager was at first a bit dismissive and combative, recalculated it in a mistaken way resulting in the same mischarges, but in the end got it figured out and he was somewhat apologetic. I document everything and had all the necessary reservation emails, screenshots of my chat, etc. Rather than come at the issue with the attitude that "the customer is wrong/I can't help," it would've been better served with listening and understanding. Win a battle but lose the war?"

"It was great staying here as we went on to Disney cruise. Breakfast was good and Shuttle service to Terminal 8 was excellent. Will come back to this hotel again if we plan next cruise "

"The room was dated and smelled musty. The sofa was stained and so we didn't want to sit on it or sleep on it. Bathroom was clean. The front desk Clerk was very nice. Hotel was convenient for walking to stores. "

"Basic room with aging fixtures. Older hotel that’s clean with minimal in-room amenities. "