パレルモ港 ツアーとアクティビティ

I made a reservation at this hotel, but during check-in we were informed that they could not provide the room we had booked due to a technical issue. Instead, they moved us to a different room in another hotel. Since we were unfamiliar with the area and had limited options at that moment, we felt forced to accept it. Unfortunately, the replacement hotel was very disappointing. The room quality and cleanliness were below expectations, towels were not changed, and although the Wi-Fi network was visible, the internet connection did not work. Due to these problems, we decided to leave on the third day and informed the hotel one day in advance. However, the next morning around 10:00 AM, staff came to our door and told us we had to leave, even though we still had two remaining nights in our reservation. They also refused to refund us for the unused two nights. Overall, this was a very poor experience. We did not receive the room we originally booked, the alternative accommodation did not meet basic standards, and we did not receive the service we paid for.

駐車場があるとの事でしたが、契約駐車場しかなく苦労した。ホテルといっても古いアパートのワンフロアを使っての民泊のようなもので、スタッフは常時いない。部屋は古いが泊まるだけなら問題ない。 ロケーションは良いし、フロントの人間もよいひとだった。

全体的に清潔で、スタッフの方も親切で良かったです。一つ気になったのがシャワーの水圧が弱いことです。ですが、それを除けば完璧です。