Palais Longchamps

Beautiful hotel grounds in an amazing Provence location! Staff was friendly and the hotel is so charming. Definite downsides which prevented it from being a 5-star resort: our room only had one window which was the glass entry door on the ground level. If we wanted privacy, we had to close the curtains and have no daylight which wouldn’t be a huge problem except that there are absolutely no lights in the room except two reading lights on either side of the bed or a task lamp on the desk. That’s it. So if you don’t want anyone watching you change/shower etc, you have to get ready in near darkness. Second, when housekeeping cleaned our room they took every towel and didn’t replenish. When I called to get more towels it took 2 hours for them to bring us any. Finally, the bed was very stiff and the sheets were not soft at all. This hotel wants to be a luxury five star resort but the attention to detail is what is keeping it to a four star hotel.