Palace Vergara

The view of Cerro San Cristobal was beautiful from my giant windows. I really liked the location, proximity to metro stations, shopping nearby, convenience stores and several cafe/food options on the same street. Good size room for a short stay where I didn't need to unpack much, but if I needed more room for my luggage I would have felt a bit snug. The staff was english/spanish bilingual which was perfect for me. They were super helpful whenever I needed something sent to my room. My only complaint was a consistent weird smell in the washroom.

Room was excellent. Had a problem at checkout. Major language barrier

The staff were welcoming and always ready to assist. They even provided us with a packed breakfast for an early excursion and a snack for an early ride to the airport. The room and hotel was well kept and they had a great breakfast both hot and cold. The hotel was close to a major park, good for a walk or run. And we were walking distance from restaurants and bars. Highly recommended for a stay in Santiago.