Oulad El Garne Vacations from ￥146,540

I had a great stay at Palais Moulay. The staff was so nice and helpful. Everyone spoke English so I didn't have a problem communicating. The rooms were pretty clean . The bathroom needs to be updated my shower door was broken . The water pressure and temperature was great tho. It was right in the middle of the markets so be prepared to walk through the market to get to the hotel. I only removed one star because of the bathroom and although I got clean sheets daily I'm not sure they vacuumed because I saw something left on the rug for a few days. I liked that alot of foreign people were there and I felt very safe at the hotel. They have great spa services and a restaurant , I only ate one time there . Keep in mind in the Medina there is no alcohol so you have to stay in your room and drink if you do have alcohol and the restaurant at the hotel only serves virgin drinks. All in all my stay was lovely the hotel is beautiful, smelled amazing and clean. I felt safe as a solo traveler .

This place is like no other - heaven on earth. The check-in process was smooth and efficient. Our villa was brilliant. It was huge with our own pool (not heated and therefore we could not use it as the water was cold), a heated jacuzzi, a living room, bedroom and a large bathroom and a store room. The bed was huge and luxurious. The bathroom had a hand-held shower, a rain shower and the best was a waterfall shower! The in-house service was exemplary. We had a direct contact with our butler via whatsapp. The team were wonderful in responding to our messages within a couple of minutes. Noura, from the service team, was fantastic. She was very pleasant and helped us sort out a small issue in the bill with great professionalism. The breakfast was excellent and Kariba and Malik made us feel at home. We booked a lot of excursions, like a visit to Imlil in the Atlas mountains, desert experience, guided tour of the old city through the concierge. Syeed who helped us, in my opinion, is the best concierge I have ever seen. His choice of places, guides, restaurants to eat were excellent. He was patient and took a genuine interest in our trips. The cars from the hotel were large, clean and spacious. The drivers always had a smile on their face. Dawood, Mohammad and Imad in particular stood out. Dawood in particular gave us a lot of history facts during our drive to the desert. We even had Thomas, the general manager, stop by and have a chat with us as we were about to leave.