Otscher

Things that were good: The interior looks nice; you have enough space; the shower was nice; you have a kitchen What not good: Firstly, there were hundreds of dead flies laying bellow the windows (maybe vacuum the room); there is no door or something equivalent to the bathroom with the shower, thus, it's not suited for people NOT traveling with their significant other but with other people; the cable for the hairdryer is so short that you have to sit on the floor to dry your hair; no toilet brush; when advertising to have a luggage storage, please tell people upfront that it's your office which is very far away from the property... Best case, it's an average experience, maybe even a bad one if you include the price (depends when you book and what you pay). And coming from someone who travels a lot, please make the experience convenient and get the basics right before putting so much effort into the interior design which does nothing for comfort...

Our stay at The Leo Grand in Vienna was excellent and very memorable. Check-in was friendly and efficient, and we were pleasantly accommodated earlier than the official check-in time. The room was spacious, elegant, and beautifully decorated. The handwritten welcome note, along with wine and cookies, felt genuinely warm and thoughtful. The complimentary minibar added extra comfort. We especially enjoyed the complimentary afternoon and late-evening service in the restaurant. Drinks, fruits, and desserts were elegantly arranged, creating a warm atmosphere with lovely Christmas vibes. Breakfast was superb. The menu offered a rich selection, the food was well prepared, and the service was fast and professional. One moment deserves special mention. We had an early flight and realized very late that we would miss breakfast. Mira honestly explained it was too late to request a breakfast box, which we fully understood. However, at around 5 a.m., after a quick check-out, she surprised us with a carefully prepared breakfast box including hot coffee, fruit, apples, and sandwiches. Her thoughtful gesture made a perfect ending to our stay. The hotel’s location is unbeatable, with many of Vienna’s highlights within walking distance. A few constructive suggestions. Assistance with luggage at check-in would be helpful, especially for guests with large suitcases. The bathroom and toilet are fully separated and not adjacent, which feels somewhat inconvenient.

Spacious room, quiet location and excellent breakfast!