Ossarn Vacations from ￥194,236

We overall enjoyed our 4 night stay. There was miscommunication at the start, where one male receptionist insisted over email that we had not paid for the room, and Expedia could not resolve the issue quickly. This caused unnecessary anxiety as we had to do remote check-in at night. The female receptionist the next morning helped to clarify that payments went through. The room is spacious, warm and clean. The tap was installed a bit funnily (rotates about 90 degrees instead of 180 degrees), but otherwise not much issue. Fire alarm went off one night but it was quickly resolved.

It was very conveniently located within easy reach of public transport to get to the city centre sightseeing places. We stayed for two nights and breakfast was average for the rates paid. It was the same breakfast next day!

People were helpful, breakfast was pretty

All basic necessities is available within reach.

The hotel is lovely and situated close to a local underground station which made travel around Vienna smooth and convenient. Ubers were most value for money when considering airport transfers from and to the hotel. There are also a Hofer (Aldi equiv) and Spar mini supermarkets very close to the hotel making it easy to pickup snacks and water on the go. The hotel is clean and welcoming and the rooms are elegant and of a good standard. The hotel breakfast is lovely especially for adults albeit they don’t have many options for children or allergen based eg dairy free milk/yogurt or more internationally inclusive eg beans. We did our best travelling with a toddler and enjoyed our stay and didn't let this mar our experience. Outside the hotel there are a couple of nice restaurants including a Mexican (Santos) which we enjoyed and it has a lively atmosphere. We also walked to Belvedere Palace as this is only a 10min walk from the hotel and worth seeing.