We loved Thon Hotel Europa! And we would have given it 5 stars - the hotel location, room, etc were great. The free breakfast was delightful as was most of the staff. But not Anwar, or as we refer to him forever more, as the “food police.” On our way out of breakfast I took two slices of already buttered bread that I could not finish, in a napkin, for later. We were walking out of the dining room when Anwar stopped me, not even asking what was in the napkin, and proceeded to tell me that I cannot take food out. It must all be eaten in the dining room. I asked him why and he said that “it costs the hotel money” as he forced me to leave the bread on the counter and would not let us pass until I did. He was always milling about the exit and we finally understood why. We stayed for 4 nights, 2 of which were spent traveling to the fjords, not partaking in Anwar’s “costly" breakfast but did not ask for or receive refunds for the breakfast that we did not eat or the room that we did not stay in - even though that costed us, the customers, money. The lovely front desk agent, Belinda, tried to reason with him on my behalf but he refused to budge. Belinda indicated that upper management would get back to me but they never did. Nor did they respond to any messages after the fact. This is not about the bread, but rather the petty, classless, behavior of one employee that this hotel hired and the failure of anyone at Thon Hotels to apologize for this incomprehensible behavior.