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ベイモント バイ ウィンダム オーセージ ビーチの口コミ

2.5 out of 5
ベイモント バイ ウィンダム オーセージ ビーチ
5887 Osage Beach Pkwy, Osage Beach, MO

口コミ

7.0

良い

評価 10 - 1001 件の口コミ中 242 件が非常に良い" "
評価 8 - 1001 件の口コミ中 314 件が良い" "
評価 6 - 1001 件の口コミ中 206 件が普通" "
評価 4 - 1001 件の口コミ中 137 件が不満" "
評価 2 - 1001 件の口コミ中 102 件が非常に不満" "

7.4/10

清潔度

7.8/10

スタッフとサービス

6.2/10

設備とサービス

6.8/10

施設のコンディションと設備

6.6/10

環境への配慮

口コミ

10/10 (非常に良い)

Timothy

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
nice room with chair and ottoman to lounge in, quiet refrigerator
2024 年 5 月に 1 泊滞在

6/10 (普通)

stephen

良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
A LITTLE WORN
2024 年 5 月に 1 泊滞在

4/10 (不満)

Leslie

良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
The pool was not that clean and it was warm. The hot tub was not working properly and it was not hot at all. My room was clean and nice, though.
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

David

良かった点 : 清潔度、スタッフとサービス
The property is just really dated in the outside. Could really use a freshening up. Breakfast was really good and the room was clean and the bed was comfortable.
2024 年 4 月に 1 泊滞在

6/10 (普通)

John

良かった点 : スタッフとサービス
気になった点 : 清潔度
2024 年 4 月に 2 泊滞在

8/10 (良い)

Jolene

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Pretty nice
2024 年 4 月に 1 泊滞在

4/10 (不満)

Melissa

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Indoor pool inaccessible due to heater conditions coffee was not available in room, bed had animal and human hair in it.
2024 年 3 月に 1 泊滞在

8/10 (良い)

Barbara

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
2024 年 3 月に 1 泊滞在

8/10 (良い)

ELIZABETH

良かった点 : スタッフとサービス
2024 年 3 月に 1 泊滞在

2/10 (非常に不満)

Bryan

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
TV didnt work/ poor water pressure/ attention to detail was horrible
2024 年 3 月に 1 泊滞在

6/10 (普通)

Sydney

カップルで旅行
Overall, good hotel for sleeping. Not everything (cups, coffee or toiletries) were filled in room, breakfast was jugs of milk/ juice from the store, no actual hot breakfast. There were no beverage machines working & vending machines were completely empty.
2024 年 3 月に 1 泊滞在

4/10 (不満)

Donnie

出張
I was not told any information about the offerings of the hotel (breakfast times, etc). There was crumbs on the floor, especially under chairs. One the first morning of my stay, the breakfast was not ready when the signs said it would be. I was given a handicap-friendly room, and while I am not hating or disrespecting them, I had to sit or bend to get a shower. I’ve stayed in numerous hotels for my job over the years. This goes down as the least satisfactory.
2024 年 1 月に 2 泊滞在

4/10 (不満)

宿泊されたお客様

出張
気になった点 : スタッフとサービス
Needs some improvements
I was put in the adjoining building. The door to the outside was propped open all night, supposedly due to the rain. There was no coffee in the room, no kleenex. The curtain was broken so i pushed a chair up against the wall to hold the curtain against the wall.
2024 年 1 月に 1 泊滞在

2/10 (非常に不満)

Carrie

出張
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Dirty
The sheets were stained, our door didn’t latch all the way, and breakfast was sparse. Corey- the guy that helped us was great though!
2024 年 1 月に 3 泊滞在

8/10 (良い)

george

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
well, it is an older property it could use a little bit of upgrading
2024 年 1 月に 2 泊滞在

8/10 (良い)

Tim

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I thought the stay was very comfortable. Sheets and towels nice and soft. The Desk manager (Cory) was dealing with an unruly guest but treated us with respect. On the downside, the TV wasn't connected to the Internet. And the door latch didn't latch smoothly. I had to lift up on the door to get it to engage. Needs to be addressed.
2024 年 1 月に 1 泊滞在

2/10 (非常に不満)

Victor

出張
気になった点 : スタッフとサービス、施設のコンディションと設備
Totally dissatisfied
I could not take a shower, no hot water. The breakfast offerings sucked! I’ll never stay here again and will avoid Wyndham motels in the future.
2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

Keith

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
We had a wonderful visit!! Sorry that we didn’t bring our swimsuits!!!! Desk help was wonderful!!!
2023 年 10 月に 1 泊滞在

6/10 (普通)

mark

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Some utilities, wafflemaker, telephones didn't work.Carpeting needs cleaning. I realize a new owner has just moved in, however, the hotel manager ignored our complaints. The staff were excellent, but where was the manager/leader??
2023 年 11 月に 2 泊滞在

10/10 (非常に良い)

Patricia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 1 泊滞在

4/10 (不満)

Harry

気になった点 : スタッフとサービス
2023 年 11 月に 1 泊滞在

8/10 (良い)

Steve

2023 年 11 月に 1 泊滞在

8/10 (良い)

Marsha

2023 年 11 月に 1 泊滞在

4/10 (不満)

William Wheeler

良かった点 : 清潔度、スタッフとサービス、客室の快適度
気になった点 : 施設のコンディションと設備
A Book by its Cover
Interior was very worn and damaged. Carpets were 15 years past replacement needed. Poor repair/remodel efforts on Sheetrock and painting. Water distribution in shower was a mystery for anything but hot water. Usually cool/mild fluctuations in temperature and rarely hot at all. No mention of not having an elevator. I have trouble with stairs. When booking all only my room King Suite and a couple of double bed rooms. When we were there the place was at best 1/3 occupancy. I can only assume the remainder were too poor of a condition to actually rent out. White towels were each stained, cleaned I pray but not a joy to use. I would expect this level of hotel experience to be closer to a $45/ night motel in a rural southern state if that much. Sadly only saw 3 people working there the entire time and it was the same 3 people who also stayed there because of long hours and removed travel time to not die from exhaustion I’m sure. They were very kind and this obviously wasn’t their fault.
2023 年 10 月に 3 泊滞在

6/10 (普通)

Sharon

2023 年 10 月に 3 泊滞在

2/10 (非常に不満)

Laura

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Never again. Poor condition, broken door locks
I’ve stayed in worst places, but not much worse. This was terrible. There is no elevator. Guest must carry their bags up the stairs and down the stairs. The hotel was out of regular coffee for the in-room coffee maker. There were no cups for the coffee maker in the room. I retrieved cups from the lobby and they were the wrong size for the in room coffee maker so I could not use it. Most of disturbingly, the dead lock lock on the door did not work. When I inquired about it, I was told that the deadlocks on all the second floor rooms were in operable. The breakfast was substandard, not hot, and the juice machine was out of service. There is no shampoo in the room, the hotel is out of shampoo. Terrible. Never again.
2023 年 10 月に 1 泊滞在

8/10 (良い)

Heather

家族旅行
良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
気になった点 : 清潔度
It seems like they need to invest in some new bedding. Also parking was awful with all of the trucks with boat trailers in for the tournament. They should have to park their trailer’s somewhere else and not take up 4 spots each. They also all leave at 5:30 am and make ALOT of noise. Otherwise, the place was clean and the bed was comfortable.
2023 年 10 月に 2 泊滞在

6/10 (普通)

Sylvia

2023 年 10 月に 3 泊滞在

2/10 (非常に不満)

Rhonda

出張, グループ旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Filthy! Room wasn’t clean and they couldn’t change rooms as they were full! Understaffed! Smelled of pot and it should have been a smoke free facility. Make the mistake of eating the breakfast offered and ended up with food poisoning. I want at the bare minimum a full refund!! This place should be shut down!!!
2023 年 10 月に 2 泊滞在

6/10 (普通)

Daniel

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 設備とサービス
The hotel is old. Carpet throughout is worn and needs cleaning. Entire second floor smelled like Marijuana. Vending machine completely empty. Ice machine not working. Beds too firm.
2023 年 10 月に 1 泊滞在

2/10 (非常に不満)

Kayce

家族旅行
気になった点 : 清潔度、施設のコンディションと設備
Dirty, smells bad (mixture of men’s room urinal soap, maryjane and cigarette smoke- good times), toilet seat is broken, no soap, my kids won’t even use the bedding, bed is literally broken (you lay down and it falls to the ground) & we paid for a suite with a couch- didn’t have a couch for our 5th guest), we are too tired to change rooms and get the funk outta here. Haven’t stayed at a dive like this, in a long time. Straight up definition of dive. I feel Gross.
2023 年 10 月に 1 泊滞在

10/10 (非常に良い)

michael

2023 年 10 月に 1 泊滞在

8/10 (良い)

Brenda

2023 年 9 月に 1 泊滞在

10/10 (非常に良い)

Kathleen V

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Clean rooms. Clean facilities and staff was friendly.
2023 年 10 月に 1 泊滞在

8/10 (良い)

Brenda

2023 年 9 月に 1 泊滞在

8/10 (良い)

Justin

2023 年 9 月に 1 泊滞在

4/10 (不満)

宿泊されたお客様

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Never again
They don't have an elevator - and don't be surprised by what they call breakfast. The music was loud that could be heard in the rooms from the lobby. We had the suite, and the lamps didn't work. The morning staff acted like you bothered them to ask a very simple question.
2023 年 9 月に 1 泊滞在

4/10 (不満)

Terry、Fort Smith

カップルで旅行
良かった点 : 清潔度
気になった点 : スタッフとサービス
The hotel was easy to find and convenient to the things we wanted to do. The room was clean. However, the desk clerk was missing when we got there. We rang the school teacher style bell several times before he came up. Said he was reading in the room down the hall and hadn't heard the bell. Got to our room where there was no phone. Husband went back down and had to rouse him again. He brought a phone in, but it wouldn't work. Got another one and said the jack must be out. There was also a 5" slat hanging out on the side of the bed. Luckily my hubby found it before hurting himself. Breakfast was sparse, eggs were dry and unappealing. Not a "we will return". Not what we've come to expect from Wyndham.
2023 年 9 月に 1 泊滞在

2/10 (非常に不満)

Tina

家族旅行
良かった点 : スタッフとサービス、客室の快適度
気になった点 : 清潔度、施設のコンディションと設備
Don't really know what to say got there the guy at the front desk didn't know how to check us in kept going back to a lock on a door that wouldn't work instead of just giving us another room and I finally when we got to check in almost 45 minutes to an hour later he only coded our keys for one night so the next day when we came back and try to get in our rooms or Keys didn't work! Then I put out the do not disturb sign and the main letter self in and put towels in my room when I had left my purse and other valuables in my room! And then they tried to charge my dad a different rate than what I booked it on hotels.com website! And then the final day on checkout I was in the shower thank God I had the door latch because I had to do not disturb sign on and the lady knocked and then try to let herself in. I do not recommend this hotel for any friends or family.
2023 年 9 月に 3 泊滞在

8/10 (良い)

robert

2023 年 9 月に 1 泊滞在

2/10 (非常に不満)

donald e

グループ旅行
気になった点 : 設備とサービス
Not fot to stay in

8/10 (良い)

Kent

家族旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
The people were the high point the property needs repairs, I slipped and fell on the pool steps that were very slick no gripping material,hot tub wasn’t hot at all.
2023 年 9 月に 2 泊滞在

2/10 (非常に不満)

Chase

2023 年 9 月に 2 泊滞在

2/10 (非常に不満)

donald e

グループ旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This property has gone down very fast. The management quit the day before we arrived.There was no food for the continental breakfast. The shower didn’t work and the drain was broken.
2023 年 9 月に 2 泊滞在

8/10 (良い)

josh

Took advantage of it being bike fest and double the price
2023 年 9 月に 1 泊滞在

10/10 (非常に良い)

Gary

家族旅行
良かった点 : 清潔度、設備とサービス
気になった点 : スタッフとサービス、施設のコンディションと設備
Staff was polite but undertrained. Room was clean but carpet worn and smelled stale and smoked in. No cups in room. Upon leaving found an earwig on pillow. The front desk could not(would not)issue a receipt for my stay. Also the hotel held a charge for incidental against my card for $100.00 for a few days. I can say i will not use them again or recommend them.
2023 年 9 月に 1 泊滞在

8/10 (良い)

Ray

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A nice,inexpensive property. Agood value.
2023 年 9 月に 2 泊滞在

6/10 (普通)

klyn

家族旅行
良かった点 : スタッフとサービス、客室の快適度
Employees were friendly and helpful, but all staff members appearances were very causal and unprofessional. When we came back in the evening, as soon as you entered the lobby you could smell pot. We were down the hall from the “staff” rooms and the pot smell was clearly coming from these two rooms. Also staff letting room doors slam shut all through the night. Room was clean but needs upkeep: stains on carpet and chair, a/c stopped working during the night (had to unplug and replug in unit to get it the work again), no coffee cups for the in-room coffee maker, and bathroom light shows through to inside ceiling. For the $200 we spent for one night, should be better.
2023 年 9 月に 1 泊滞在

6/10 (普通)

Michael

良かった点 : スタッフとサービス、客室の快適度
2023 年 9 月に 3 泊滞在

4/10 (不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス
Not the best experience
The hotel was okay but the issue was that I had to tell the front desk to please send the cleaning person to our room, which was oddly skipped over? I say that because the cleaning cart was in our hallway and skipped our room when the “do not disturb” sign was never there and no one was in the room to decline housekeeping. After asking the front desk, they only picked up the trash and did the bed but did not bother to restock the tissue box, give us more towels, or more shampoo bottles or hand soap. And for whatever reason the clock wasn’t plugged in so we had to plug that in but then set it up and the TV wasn’t working. Not the best when you have kids to entertain at night.
2023 年 9 月に 2 泊滞在