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Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 63 out of 74 reviews
5 - Excellent 85%
Rating 4 - Good. 10 out of 74 reviews
4 - Good 14%
Rating 3 - Okay. 1 out of 74 reviews
3 - Okay 1%
Rating 2 - Poor. 0 out of 74 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 74 reviews
1 - Terrible 0%

4.9/5

Cleanliness

4.8/5

Staff & service

5.0/5

Amenities

4.9/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible in every aspect but one. We are from Florida and accustomed to air conditioning . They don’t use it, so if you leave your patio doors open for circulation, you hear delivery trucks at 5am and church bells at 7am. So you get up at 5am and close the patio doors . We were there in mid September so I can’t imagine what July and August are like! But all the hotels are the same , no AC but it’s worth the minor inconvience . Fantastic resort . Warning! If your shy, this is a nudity required for sauna and steam rooms.
Stayed 7 nights in Sep 2021

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spalicious
This place was absolutely outstanding! The spa is first class the fitness center better than most gyms and the employees alway helpful. The only regret I have was not having more time to stay here!
Stayed 1 night in Sep 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic three night stay at the Adler and totally loved our experience. All aspects of this hotel were fabulous and well worth the money. The spa was incredible with options for specialty services such as massages, mud baths, and salt grottos that were most enjoyable. The pools and outdoor saunas were also relaxing. The grounds were impeccable and a real oasis of calm. We purchased the half board which allowed us to enjoy extensive breakfast, lunch, afternoon cake, and dinner dining experiences. The menus were outstanding with many choices and all that we tried we found well prepared and very tasty. The location of the hotel allowed walking access to shopping and other dining facilities as well as walking trails. The only ripple to this fantastic experience was that the room lacked air conditioning. It is not available in the mountains, which we did not know. I am certain that normally this would not have been a problem as we had a balcony door which could have allowed for cool air to enter. However, during two of our three nights noisy neighbors prevented us from keeping the door open and therefore we were most uncomfortable in a warm room without ventilation. To the hotel's credit when I called to complain about the neighbor on the first night they immediately called their room and the noise decreased. Please do not let this prevent you from staying at this wonderful hotel. All in all we enjoyed our experience and will stay at the Adler again.
Stayed 2 nights in Jun 2019