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ソンダー ウェルボーンの口コミ

4 out of 5
ソンダー ウェルボーン
211 N Lucerne Cir, Orlando, FL

口コミ

7.8

良い

評価 10 - 114 件の口コミ中 59 件が非常に良い" "
評価 8 - 114 件の口コミ中 19 件が良い" "
評価 6 - 114 件の口コミ中 14 件が普通" "
評価 4 - 114 件の口コミ中 9 件が不満" "
評価 2 - 114 件の口コミ中 13 件が非常に不満" "

8.8/10

清潔度

7.6/10

設備とサービス

8.2/10

施設のコンディションと設備

8.8/10

環境への配慮

口コミ

10/10 (非常に良い)

Jose

グループ旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
I know I read many say the noise and the hot water first off that’s a Florida hotel in general that tends to be a minor issue. I learned simply close bathroom door and most the noise was muffled
2024 年 4 月に 7 泊滞在

6/10 (普通)

David

良かった点 : 清潔度
Worn out mattress. No hot water. Broken toilet. Event property, so there was a loud party jusr outside my room all night. Limited parking, eith "Resident Parking Only" not enforced
2024 年 4 月に 2 泊滞在
Sonderからの返信 (投稿日 : 2024 年 5 月 8 日)
Thanks for staying with us, David. We're sorry for the issues in your space. This is not the standard we strive for, and we apologize for the inconvenience. We'll look into your concerns and work to improve for future stays. Should you choose to give us another chance, we'd love to show you a better experience.

8/10 (良い)

Thuy

小さなお子様連れの家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The place was awesome inside out, but the surrounding neighborhood was quite noisy, especially there was a wedding venue next to us and they were blasting music til 11.
2024 年 4 月に 2 泊滞在

10/10 (非常に良い)

Sara

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Location was very convenient. Parking was easier during the week. Property is located next to a wedding venue so lots of traffic on weekends but it was perfect spot. Would definitely stay here again!
2024 年 3 月に 4 泊滞在

10/10 (非常に良い)

Bianca

2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

Jonpier

グループ旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Good option for when you're in town for a concert. Walkable distance to downtown (and the Kia Center).
2024 年 3 月に 2 泊滞在

10/10 (非常に良い)

Edwin

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Charming style to property, nice staff & easy parking
2024 年 2 月に 3 泊滞在

6/10 (普通)

Pete

出張, カップルで旅行
良かった点 : 清潔度、施設のコンディションと設備
The property was clean and spacious, we had a second floor room with a view of the courtyard that seemed pleasant at first. After dark however, with the courtyard lighting, it was not possible to darken the room, which remained lit all night long. There were no drapes on the windows, just simple manual wooden louvers. Monday night was relatively quiet except for the raceway noises from the nearby (roughly 30 feet from the property) highway ramp. Then Tuesday at five PM, the party in the courtyard began, with music and animated, boisterous conversations and laughter which continued through midnight.
2024 年 2 月に 2 泊滞在
Sonderからの返信 (投稿日 : 2024 年 3 月 5 日)
Hi Pete, thank you for your feedback. While we're glad you found the property clean and spacious, we apologize for the inconvenience caused by the noise disturbance. We'll address these issues to improve the guest experience. We appreciate your understanding and hope to welcome you back for a better stay in the future.

10/10 (非常に良い)

Albert

良かった点 : 清潔度、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Sonderからの返信 (投稿日 : 2024 年 2 月 29 日)
Hi Albert, thank you for your kind review. We’re glad you enjoyed your stay, and we can’t wait to host you again.

8/10 (良い)

Ryszard

カップルで旅行
良かった点 : 清潔度
.
2024 年 2 月に 2 泊滞在

10/10 (非常に良い)

Igor

カップルで旅行
良かった点 : 清潔度、施設のコンディションと設備
Charming Floridian hotel in a great location
2024 年 2 月に 3 泊滞在

8/10 (良い)

Carolin

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Charmante Unterkunft, schick eingerichtet, fußläufig in ca 20 min ist zum Beispiel das Amway Center/Kia Center zu erreichen. Ein paar wenige Restaurants sind ebenfalls in ca 1 km Entfernung erreichbar. Wir konnten direkt vor dem Haus parken. Der Check-In erfolgte per Sonder-Website oder über den per Mail zugesandten Code. Wir haben in App. 105 gewohnt, im Erdgeschoss, welches jeweils ein Schlafzimmer- und Badfenster in den Innenhof hat. Im Innenhof befindet sich eine Bar, die je nach Wochentag unterschiedlich lange geöffnet hat, am Dienstag beispielsweise bis 0 Uhr. Trotz geschlossener Fenster hört man den Bar-/ Restaurantbetrieb doch recht laut, das sollte man wissen, bevor man ein Zimmer bucht. Für meinen Geschmack hat das Bad etwas wenig Abstellflächen für z. B. Zahnbürste, Kosmetiktäschchen etc. Ein weiteres Regal o. ä. wäre hier wünschenswert. Alles in allem aber eine niedliche und besondere Unterkunft.
2024 年 2 月に 2 泊滞在

10/10 (非常に良い)

Brian

2024 年 2 月に 2 泊滞在

10/10 (非常に良い)

Michael

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Loved the facilities. Very clean and very friendly and helpful housekeeping staff. Took a walk by the water and was followed by men who appeared to be homeless so did not feel safe to walk even during daylight hours. The property was very clean and well kept.
2024 年 2 月に 2 泊滞在

6/10 (普通)

Sara

出張, 家族旅行
良かった点 : 清潔度
気になった点 : 客室の快適度
Terribly noisy. A wedding each night either at the property or the neighboring property with loud music. Went until 1am on the second night. The walls were paper-thin, could hear other guests talking and walking. Additionally, not enough sheets for the second pull-out bed and a blanket that wasn't even twin sized. Rough stay.
2024 年 2 月に 3 泊滞在
Sonderからの返信 (投稿日 : 2024 年 3 月 1 日)
Hi Sara, thank you for staying with us. Your feedback is appreciated. While we do our best to disclose that this is a lively area prone to noise, we understand it can be a bit much. A white noise machine and ear plugs are available upon request. We hope to host you again and show you a better experience.

10/10 (非常に良い)

Mackenzie

2024 年 1 月に 2 泊滞在

10/10 (非常に良い)

David

2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

Julia

カップルで旅行, グループ旅行
良かった点 : 設備とサービス、施設のコンディションと設備
Property was really unique and beautiful, room was clean and comfortable!
2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

Lesley

出張
良かった点 : 清潔度、客室の快適度
2024 年 1 月に 3 泊滞在

10/10 (非常に良い)

Lauren

出張, カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Great, central location. If you go in prepared for it to be a little noisy due to the bar on location, you'll be fine! Great atmosphere in and around the location! Great alternative to a traditional hotel! Would stay again if needed!
2024 年 1 月に 2 泊滞在

8/10 (良い)

Samuel

2024 年 1 月に 4 泊滞在

10/10 (非常に良い)

Juven

出張
良かった点 : 清潔度、客室の快適度
2024 年 1 月に 4 泊滞在

6/10 (普通)

lonnie

グループ旅行
良かった点 : 清潔度、客室の快適度
-THE NOISE
2024 年 1 月に 1 泊滞在
Sonderからの返信 (投稿日 : 2024 年 1 月 17 日)
Hi Lonnie, thank you for leaving a review. We’re sorry your stay fell below expectations. We’d love to hear more details about your experience. Please feel free to reach out to our 24/7 support team. We look forward to hearing from you soon.

8/10 (良い)

Donald

良かった点 : 清潔度、客室の快適度
Beautiful retro property
We love the property. Only problems I had were the courtyard music went until midnight. Also since the bathroom has a glass wall that is shared by the bedroom. The bedroom gets fairly bright when you turn the light on in the middle of the night.
2024 年 1 月に 1 泊滞在

8/10 (良い)

Stacey

良かった点 : 清潔度
The history of this property was very interesting. Very clean, and the convenience of the bar in the back yard was amazing, easy to order, great service, and a very warm feeling environment. The lights from outside came through the shutters over the windows and the bedroom was never dark. If you like to sleep with a lamp or light on then you would love it. The venue next door had a wedding going on all night and the noise was heard all night long, literally like having a loud radio in the room. The bed is extra firm, and the pullout couch mattress springs left actual bruises. Other than the sleeping issues we enjoyed our trip and the time here.
2023 年 12 月に 3 泊滞在

8/10 (良い)

Yuan

良かった点 : 清潔度、施設のコンディションと設備
2024 年 1 月に 1 泊滞在

8/10 (良い)

Sara

良かった点 : 清潔度、客室の快適度
2023 年 12 月に 2 泊滞在

10/10 (非常に良い)

Jaysen

良かった点 : 清潔度
2023 年 12 月に 1 泊滞在

2/10 (非常に不満)

Francisco

家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
2023 年 12 月に 2 泊滞在
Sonderからの返信 (投稿日 : 2023 年 12 月 26 日)
Hi Francisco, your honest feedback is appreciated. We’re sad to hear about your experience. We’d like to learn more about your stay to help us identify how we can improve for the future. Please reach out to our support team at any time.

8/10 (良い)

David

良かった点 : 清潔度、施設のコンディションと設備
Fantastic courtyard anf ambience. No coffee was a drag. The television sysyem was ridiculous. So frustrating. Overall we will come back. Thanks.
2023 年 12 月に 1 泊滞在

2/10 (非常に不満)

Olivier

気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
J'ai eu beaucoup de difficulté à faire leur processus de pré-arrivée, j'ai dû les contacter par trois fois (en leur parlant au téléphone au final) , pour afin réussir. Finalement, en 10 minutes ils ont annulé ma réservation sans motif connu et j'ai dû trouver une autre option d'hébergement dernière minute. J'attends toujours mon remboursement... à éviter
2023 年 12 月に 4 泊滞在
Sonderからの返信 (投稿日 : 2023 年 12 月 19 日)
Hi Olivier, we are unable to locate a reservation under your name. Please reach out if we can help. Our support team is available 24/7 via phone, text, and email.

10/10 (非常に良い)

Leah、West Melbourne

グループ旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
My only disappointment was that we were only staying for 1 night. What a gem of a hotel. I had no idea of what we were getting when I blocked it. I was just looking for something close to the amway center. This hotel is in a quaint old house with individual rooms upstairs.. our room had a balcony that looked over the restaurant with music and beautiful landscape and lighting. It is also only a 10 minute walk to the Dr Phillips Center for Performing Arts I will definitely stay here again anytime I will be at the Amway Center or Dr Phillips Center

8/10 (良い)

Alissa Saskia

カップルで旅行
良かった点 : 施設のコンディションと設備
2023 年 12 月に 2 泊滞在

10/10 (非常に良い)

Reynaldo

良かった点 : 清潔度、客室の快適度
I lover Sonder 🤗
2023 年 12 月に 3 泊滞在

6/10 (普通)

Ismael

家族旅行
良かった点 : 清潔度、施設のコンディションと設備
The property is well maintained and really close to the downtown area. Has all the amenities one needs for a comfortable short stay but is very noisy due to the events venue next door, music from the restaurant area and property maintenance (leaf blowers) going at it since 7am.
2023 年 11 月に 2 泊滞在
Sonderからの返信 (投稿日 : 2023 年 12 月 15 日)
Your feedback is appreciated, Ismael. While we do our best to disclose that this is a lively area prone to noise, we apologize if anything was unclear. A white noise machine and ear plugs are available upon request. We hope to host you again and show you a better experience.

4/10 (不満)

Shirley

家族旅行
気になった点 : 客室の快適度
Parking was horrible, and the bar next door was very loud but was quiet when we went to bed. The smell was awful when we arrived. And there was ice in the freezer for so long that there was about 2 inches of frost on it
2023 年 11 月に 3 泊滞在

6/10 (普通)

Carla J

グループ旅行
良かった点 : 客室の快適度
Disappointed
Over all I would say it was fair. It was clean except bathroom sink looked like it hadnt been cleaned in a while. It was a handicap room so there was no door on bedroom to bathroom. So if you needed to go and someone was sleeping they could see and hear you. There was no basic cable tv actually the only tv you could get was if you casted your phone or ipad. instructions were wrong also. There was no bottled water or any machines to purchase any. It was rather noisy since it was next to the freeway. The one nice thing was the Wellborn restaurant next door.
2023 年 11 月に 2 泊滞在

8/10 (良い)

Kathy

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
It’s quaint and tropical and you feel like you’re not in downtown Orlando. Easy access to everything. There is a bar/ restaurant on property that can be loud if you’re room faces the courtyard. We will be staying there for any future visits to Orlando
2023 年 11 月に 2 泊滞在

8/10 (良い)

Eva Maria

2023 年 11 月に 1 泊滞在

2/10 (非常に不満)

Devin

カップルで旅行
良かった点 : 清潔度
気になった点 : 設備とサービス、施設のコンディションと設備
I read a review that likened this place to “lipstick on a pig” and it could not have been more accurate. We checked in to find our parking pass wasn’t placed in our room and the hot water wasn’t working. Luckily maintenance was able to fix it, but it’s obvious this whole unstaffed hotel concept is not working because I had to spent an hour on the phone trying to get ahold of off-site customer service. We both were kept up all night by loud noises and a very bright light that was kept right outside our windows which didn’t have adequate shades to block the light. The room is completely unsuited for sleep with that amount of light. Not to mention the AC only goes down to 68, which really felt like 75 and there was no ceiling fan or other fans to control temperature. Skip at all costs and don’t trust the misleading pictures online.
2023 年 11 月に 1 泊滞在
Sonderからの返信 (投稿日 : 2023 年 12 月 4 日)
Thank you for staying with us, Devin. We're sorry to hear about the issues in your space. We will relay your feedback to our team and work to improve. We hope to host you again and show you a better experience

10/10 (非常に良い)

bridget

家族旅行
良かった点 : 清潔度、客室の快適度
2023 年 11 月に 1 泊滞在

10/10 (非常に良い)

James

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Great historical building, second blanket for the bed would have been nice but it's Florida so
2023 年 10 月に 5 泊滞在

6/10 (普通)

Clint

良かった点 : 清潔度
2023 年 10 月に 2 泊滞在
Sonderからの返信 (投稿日 : 2023 年 11 月 2 日)
Hi Clint, thank you for leaving a review. We’re sorry your stay fell below expectations. We’d love to hear more details about your experience. Please feel free to reach out to our 24/7 support team. We look forward to hearing from you soon.

10/10 (非常に良い)

Aaron

出張
良かった点 : 清潔度、客室の快適度
2023 年 10 月に 2 泊滞在

10/10 (非常に良い)

Allie

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
It was beautiful the next door music didn't bother me the hot tub was great it was nice
2023 年 7 月に 4 泊滞在

4/10 (不満)

Andre

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The property was nice but not enough parking. My car got towed and it cost me $150 to get my car back
2023 年 10 月に 2 泊滞在
Sonderからの返信 (投稿日 : 2023 年 10 月 23 日)
Hi Andre, we're sorry to hear about this. While we do our best to disclose that onsite parking cannot be guaranteed, we apologize if anything was unclear. If there is anything we can do to help, please don't hesitate to reach out.

8/10 (良い)

Kevin

良かった点 : 清潔度
気になった点 : 設備とサービス
The property was good. I checked in fine I guess, although I was a bit confused at first I thought Tuesday night was a bit noisy but my inability to sleep had nothing to do with the noise, but personal reasons
2023 年 10 月に 2 泊滞在

2/10 (非常に不満)

Amy

出張
気になった点 : 設備とサービス、施設のコンディションと設備
Are you guys in for cold showers, plumbing issues, or loud music blasting until 5 a.m. so you get no sleep? This is the hotel for you! They have "great maintenance" who never shows up to fix your hot water issue within 24 hours they promised.
2023 年 10 月に 4 泊滞在
Sonderからの返信 (投稿日 : 2023 年 10 月 25 日)
Hi Amy, your feedback is important to us. We're very sorry to hear about the issues in your space. Our team will look into your concerns immediately and work to remedy any issues. Please accept our apologies for the inconvenience. We will work to complete requests in a more timely manner going forward. Should you choose to give us another chance, we'd love to show you a better experience.

10/10 (非常に良い)

Sharbett

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
I was greatful to the staff and their attentiveness. Xavier and his coworker (maintance) went above and beyond during our stay. We will definitely book again. Blessings to this historic Inn and all that keep the vibe alive. Thank you!

2/10 (非常に不満)

Jens

出張
気になった点 : 清潔度、客室の快適度
Do NOT book this!
I have stayed more than 300 nights at Hotels com properties. This is definitely the worst ever. The bad (mold?) smell in the room, the unbearable noise for the music in the courtyard, the lack of warm water, the complete abscense of staff on site. I fail to understand how this is still on Hotels com - a place I trust for all my travel! (???)
2023 年 10 月に 1 泊滞在
Sonderからの返信 (投稿日 : 2023 年 10 月 23 日)
Hi Jens, we're very sorry for the issues in your space. Our team will look into your concerns immediately and work to remedy any present issues. While not all of our locations are fully staffed, our support team is available 24/7 via phone, text, and email to assist with any issues. We hope to host you again and show you a better experience.