2/10 (非常に不満)
Elena
家族旅行
2026 年 2 月 16 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The room looked like the sheets were not changed. Just reused not so much clean as you would expect. The lady at the front desk was very rude and when we tried to leave that she agreed we can leave early in the morning. Even that we inform her that we going to leave early in the morning. When we went to check out and get our deposit back. She got upset because we woke her up and we told her that we just need to wait a little but until our Uber come to pick us up she told us she needs to close the door and we were waiting outside at 4:00 a.m. with our luggage for a room that we pay until 11:00 a.m. it look like she was looking for things in the room to be damaged so she can keep the deposit. She also start complaining to us that Expedia is not paying her the amount that we supposed to pay to her directly. The contract that it's between Expedia and her it's their business. We pay to expidia the business between us and Expedia.
Elena
2026 年 2 月に 5 泊滞在
