Cons - We got a pool view room as an upgrade when we booked, but they gave us a “nature” view which was as basically the parking lot. They offered for me to “upgrade” again but I was not doing that. We had to valet at $50 a day and then wait for staff to pull car when it would have been much faster to grab it ourselves. It’s all right there. Fridge in room not set up but they did bring us a portable fridge which was great. We had one lunch for 3 people and it was $300. A bit pricey. The paddle board was fun but they need MANY more. There was a long wait for that. The bathroom toilet door is like a shower door and it slams shut. Was an odd design.
Pros - beautiful pool and lagoon. Room was quiet. Staff was friendly. I liked the secure entrance. We liked the bracelet key entry a lot.