4/10 (不満)
Aquiles
家族旅行
2024 年 6 月 5 日
良かった点 : 設備とサービス
気になった点 : 清潔度
During the 7 days that we stayed there my family didn`t sleep well one single night. The mattresses in the second bedroom were terrible. We complained 2 times and the answer was that they were waiting for a response from the owner in order to get new mattresses.
The second day the toilets, the bathrooms sinks, the kitchen sink and the shower got completely clogged at the same time. We had to wait at least 6 hours to get them repaired.
The lazy river is not located in the same property like they show in the pictures.
All the staff were very nice during our stay.
Aquiles
2024 年 5 月に 6 泊滞在