Oravská Polhora Vacations from ￥199,130

Great place to stay, great location next to the town centre and train station. Really clean and modern rooms

My wife and I had a fantastic stay at this luxurious hotel. They upgraded us to a larger room, which was quite spectacular and much appreciated. Extremely quiet on the courtyard side. We don’t always stay in true four-star hotels, so this was a real treat - a cut above most other hotels we’ve experienced. It had a low-key elegance that permeated the hotel. The bar/restaurant food was quite good based on a late night meal and, earlier, coffee and pastries. My only MINOR criticism was that the front desk and restaurant personnel were somewhat “cool.” Highly efficient, but could be a touch warmer (especially in the restaurant/bar). I’ll chalk that up to a cultural thing.

Location fantastic. Main selling point. Overall rating would be three stars. Felt like the room, although nice, was not representative of the photos online. The booking was cheap so didn't mind, but would be more annoyed if had paid a lot. Had some issues with power and appliances to which staff on messaging were very helpful which I appreciate. The room was generally clean, however areas such as the curtains and under the bed looked like they hadn't been cleaned in months - covered and thick with dust. Also curtains were clipped on? So everytime you opened or closed them they would basically fall off the wall. I would recommend to the owners of this property to investigate the smell in the lift, particularly, and the hallways, on one day of our stay, the smell from the lift was absolutely horrific. I have no idea what could be generating it, but it was very, very unpleasant and was a recurring problem. Additionally two towels and toilet rolls for two people for 6 days is a bit poor, I think replacement every second day would make the stay much more comfortable for little effort. In summary, for a cheap stay in Krakow book, but for something more appointed I would look elsewhere.