10/10
gordon
2024 年 6 月に 3 泊滞在
口コミ
9.0
とても素晴らしい
すべての口コミは、実際のお客様体験に基づいています。弊社のサイトで宿泊施設を予約し、宿泊したお客様のみが口コミを投稿することができます。弊社では口コミに関するガイドラインを設定しており、それに基づいて内容を検証したうえで、肯定的、否定的に関わらず、すべての口コミを公開しています。詳細新しいウィンドウで開く
評価 10 - 7 件の口コミ中 5 件が非常に良い
10 - 非常に良い
5
評価 8 - 7 件の口コミ中 0 件が良い
8 - 良い
0
評価 6 - 7 件の口コミ中 2 件が普通
6 - 普通
2
評価 4 - 7 件の口コミ中 0 件が不満
4 - 不満
0
評価 2 - 7 件の口コミ中 0 件が非常に不満
2 - 非常に不満
0
9.0/10
清潔度
10/10
設備とサービス
10/10
施設のコンディションと設備
8.0/10
環境への配慮
口コミ
6/10
Our recent stay at La Mia Casa was a disappointment. We booked and paid for a 3 Bedroom House in good faith, only to arrive and find that only 2 Bedrooms were available. We were travelling to attend a funeral and so couldn't relocate, as the options given to us were outside the area we wanted to stay in. The management provided us with a roll-away bed, which was simply not suitable or comfortable enough for an adult to sleep on - meaning one of our party had to sleep on the lounge. Not once were we offered any form of compensation for the inconvenience caused, despite expressing our dissatisfaction.
The overall location of La Mia Casa is great; its charm is undeniable, however this incident has left a sour taste in our mouth with regards to their customer service. We feel as if our concerns were not adequately addressed and that no consideration was given when making decisions on how best to rectify the situation. This kind of disregard is completely unacceptable when paying for accommodation.
Overall, this experience has led us feeling let down by Stayz and strongly believe that something must be done in order to ensure such an issue does not occur again in future. Despite its charm, we cannot advise others to book accommodation here until they can address these issues properly and guarantee their customers won’t face similar situations again down the line. We look forward to hearing from Stayz in regards to this matter!
Natalie T.
2023 年 2 月に 2 泊滞在
10/10
Danielle
2021 年 12 月に 1 泊滞在
10/10
Beautiful little cottage that was well located and very neat and tidy. Wonderful space available for every season. Despite it being freezing cold in Orange for our stay, we didn’t get to utilize the awesome outdoor area. The house was really cozy and perfect for our getaway!
Andrew C.
2021 年 7 月に 1 泊滞在
10/10
The home has been beautifully renovated and exquisitely styled. Love the kitchen and adjoining lounge. The outside entertaining area was the star of the show! I don't think all the heaters were working though. The additional loo in the laundry was very well received as we were a group of 5 women! Can't wait to return and see the bathroom renovated! A great location too - easy walk into town! Thank you to the owners for providing new, softer pillows - we really appreciate the swift action to our feedback on the pillows. Def slept better on night two. We'll be back!
Turiya S.
2021 年 4 月に 2 泊滞在
6/10
The house was as advertised but we could not find any details of the property ie dishwasher instructions, local places to have coffee etc. Unfortunately we all agreed that the pillows provided were way too hard so I suggest you take your own pillow. Another unfortunate issue was the traffic noise for the front two bedrooms. It appears that the road is used as a truck bypass all through the night, so no-one had any sleep.
Megan B.
2021 年 4 月に 2 泊滞在
10/10
Central location, tasteful decor home with a cosy feel.
Linda B.
2021 年 2 月に 2 泊滞在