The property was Top Notch, all the way around, as was the owner. Nothing but good things to say about both. HomeAway, on the other hand, not so much. To begin with, I was led to believe that this was a motel room. This was reinforced by my inquiring as to my confirmation # etc. prior to traveling to the area.. Upon arriving, after a 5 hour drive, I discovered the error, However, resolving the issue, for various reasons took from 8:30, the next morning, until after 1 that afternoon. In short, we lost a whole days activities, and visiting with my brother, due to no fault of my own.