The unit was sandy and dusty plus the rugs in the primary bedroom were sticky and sandy when we arrived. It was apparent that this was a very quick cleaning job which we found surprising because of the steep cleaning fee they charged. The ceiling fans hadn't been wiped off in a long time, the refrigerator has a thick layer of dirt on top of it and the ceilings themselves had cobwebs hanging all over the unit.
We were also very surprised at what was not included in the price: we only received a "starter kit" of supplies. So, for an entire week they gave us 2 rolls of toilet paper (one per bathroom), a small roll of paper towels, one dishwasher tab and two trash bags. In their communications the management company said more could be purchased but when we inquired about getting more the front desk said they didn't have anything. Note that this small "starter kit" does not include any other dish soap, laundry detergent or kleenex. We were also very surprised that they still had their guests doing a list of chores prior to checking out. This chore list was somewhat extensive and changed depending on what list we were looking at (emailed, given to us at check in, posted on the fridge or talking to the front desk). It was actually quite stressful because we had an early flight out in the morning, so we had to get up extra early to make sure all our chores were completed. With all the extra work they told us was required in addition to the large cleaning fee, the lack of basic supplies provided and the dusty, sandy, sticky condo, really put a damper on our vacation.
