Find hotels near Onondaga Lake Park, Liverpool from ￥11,205

"I was quite disappointed with my stay at this hotel, as several issues added up to a poor experience. First, the check-in process was frustrating. The front desk repeatedly assigned uncleaned rooms—not just to my family, but to at least three guests ahead of us as well. This suggests a lack of coordination and quality control. While the rooms themselves are spacious, there are many maintenance issues that shouldn’t be overlooked. For example, our room door wouldn’t close properly and could easily be pushed open, which is a serious security concern. In addition, one of the shower gel dispensers was broken and unusable. Housekeeping was also problematic. If you leave the “Do Not Disturb” sign on past 9 a.m., even if you remove it later, your room will not be serviced at all for the day. This policy was not clearly communicated and is quite inconvenient. Overall, these issues add up, and the hotel does not meet the standards I would expect from a 3-star property. "

"Easy check in, the owner was there and brought us a welcome gift of wine which was a nice touch. Room was great, everything was clean and well equipped, nest to Tully's which is a go to for us!"

"As soon as we pulled up I got an icky feeling, the outside was flooded and absolutely riddled with trash. The inside hallways on our way to the room, exactly the same, filthy. I wish I could say the room was better, one moldy towel. Stains all over the room... And don't use the tissue box unless your fully vaccinated against all communicable diseases. Ohhhh and the surprise $50 fee that was charged at check in .. unless your looking to bang skanks and blow lines this place isn't for you"

"Arrived and checked in before people who booked and checked in after I did. Given a room with a broken lock. Clerk felt she had to explain how to use a key in a door. Place is run down and declines each year. Far too expensive for the condition. Best Western should be ashamed their name is on it. "

"Friendly helpful staff.Excellent room condition. "

"I would definitely stay here again. "

"Clean big rooms. Decent breakfast. Quiet area."

"Hot tub and pool smelled strongly of chlorine. Hit tub and pool hours are less than ideal. AC in the room didn’t sound great. Breakfast was the same both days (pancakes, scrambled eggs, sausage links). It was ok, but nothing to write home about. The blueberry syrup was good!"

"Even though the property was older the front desk man was super kind and helpful and everything was clean "