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"大晦日にプロジェクターで地上波が見れなかった。"

"Kaiseki dinner food was terrible. The meat was so tough and didn’t have any flavor. All four of us commented during dinner that the food was not good."

"部屋の階に上がると、非常灯が２カ所ともチカチカしていて気になった。 部屋のクーラーがガタガタうるさい。 お風呂の時間が女性には不利。 朝食が作り置きの弁当形式。"

"Even with language challenges (my limited Japanese skills), the front desk representative was very helpful. Thank you."

"Good hotel"

"Breakfast and dinner were great. The view of the ocean and the onsens were wonderful. The floor to ceiling windows in our room made for a great water view! "

"The buffet food was delicious, and offered locally-grown rice as part of the meals. The staff at the hotel were very friendly and professional, taking the effort to translate and going the extra mile to support my family during our stay. The amenities were very clean and well-cared for. It was enjoyable to walk around the property and enjoy the cool weather in early summer. "

"リピーターです。 いつも通り万事良しです。 外国人従業員に対して色々ご意見あると思いますが、頑張っていると思います。今回もお料理を一品忘れていたり、飲み物が来なかったり…でも他のテーブルと担当したいるのですから、大目に見てあげても良いのかなと。"

"What an amazing place! The staff were all too helpful, friendly and the atmosphere is epic. Will return again 100% ! "

"Awsome location and staff where very kind and helpful "