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イーブン ホテル オマハ ダウンタウン - オールド マーケット IHG ホテルの口コミ

3.5 out of 5
イーブン ホテル オマハ ダウンタウン - オールド マーケット IHG ホテル
2220 Farnam Street, Omaha, NE

口コミ

8.8

非常に良い

評価 10 - 1007 件の口コミ中 651 件が非常に良い" "
評価 8 - 1007 件の口コミ中 193 件が良い" "
評価 6 - 1007 件の口コミ中 90 件が普通" "
評価 4 - 1007 件の口コミ中 31 件が不満" "
評価 2 - 1007 件の口コミ中 42 件が非常に不満" "

9.4/10

清潔度

9.0/10

スタッフとサービス

8.8/10

設備とサービス

9.2/10

施設のコンディションと設備

9.0/10

環境への配慮

口コミ

2/10 (非常に不満)

Anna

家族旅行
気になった点 : 清潔度、設備とサービス
Blinds in room had holes. Shuttle was not available when needed. Breakfast was always late
2024 年 5 月に 2 泊滞在
MANAGEMENT TEAMからの返信 (投稿日 : 2024 年 5 月 23 日)
Dear Harold Newton,Thank you for choosing EVEN and for taking the time to provide feedback about your experience at EVEN OMAHA DOWNTOWN - OLD MARKET.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.We are in the process of training new breakfast staff in order to prevent the issues you encountered in the future. Our shuttle service is based upon availability. As far as the issues with the blinds we are working to get them reparied. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments.

6/10 (普通)

Michael

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I've always liked staying here the staff is great. Great location but the parking is no longer free its 15 dollars a night i will have to start looking for another stay in omaha.
2024 年 5 月に 1 泊滞在
MANAGEMENT TEAMからの返信 (投稿日 : 2024 年 5 月 23 日)
Thank you for choosing EVEN and for taking the time to provide feedback about your experience at EVEN OMAHA DOWNTOWN - OLD MARKET.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.All of downtown Omaha, NE including all hotels have paid parking. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments.

8/10 (良い)

Ming

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
hotel is in downtown Omaha, parking fee $15 every 24 hrs. room provide work-out supplies, so mainly suitable for young people. guest above our floor was doing work-out early morning so a bit noisy.
2024 年 5 月に 2 泊滞在
MANAGEMENT TEAMからの返信 (投稿日 : 2024 年 5 月 23 日)
Thank you for choosing EVEN and for taking the time to provide feedback about your experience at EVEN OMAHA DOWNTOWN - OLD MARKET.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.We are in the process of training new breakfast staff in order to prevent the issues you encountered in the future. All of downtown Omaha, NE has paid parking. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments.

10/10 (非常に良い)

David

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Excellent services
2024 年 5 月に 2 泊滞在
MANAGEMENT TEAMからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for taking the time to tell us about your experience at EVEN OMAHA DOWNTOWN - OLD MARKET.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 (非常に良い)

Karen

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The rooms were huge and clean. The staff was very friendly and helpful. We went to the zoo one day and perfect location to access zoo and Old Market area.
2024 年 5 月に 2 泊滞在
MANAGEMENT TEAMからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for taking the time to tell us about your experience at EVEN OMAHA DOWNTOWN - OLD MARKET.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 (良い)

Anthony、Henderson

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 設備とサービス
The property was wonderful. It looks like it has been recently renovated. Very clean. Close to airport. No real amenities. Limited options for food unless you venture out.
2024 年 5 月に 4 泊滞在
MANAGEMENT TEAMからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for taking the time to tell us about your experience at EVEN OMAHA DOWNTOWN - OLD MARKET.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 (非常に良い)

Alisha

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean and safe place to relax after a long day on the road
2024 年 5 月に 1 泊滞在
MANAGEMENT TEAMからの返信 (投稿日 : 2024 年 5 月 19 日)
Thank you for taking the time to tell us about your experience at EVEN OMAHA DOWNTOWN - OLD MARKET.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing EVEN.

4/10 (不満)

Daniel

カップルで旅行
Very disappointed in this hotel. Staff was okay but the brand is weird, cold and off-putting. Rooms were not as clean as they could be, the lighting was awful and there were electrical issues.
2024 年 4 月に 3 泊滞在
MANAGEMENT TEAMからの返信 (投稿日 : 2024 年 5 月 15 日)
Thank you for taking the time to tell us about your experience at EVEN OMAHA DOWNTOWN - OLD MARKET.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing EVEN.

8/10 (良い)

Lynne

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
My partner stayed here for a business trip. It was very convenient for him although expensive due to a conference being held nearby. The only negative was that he was unaware he needed to ask for his room to be serviced. He waited 4 days before querying this.
2024 年 4 月に 6 泊滞在
MANAGEMENT TEAMからの返信 (投稿日 : 2024 年 5 月 15 日)
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing EVEN.

6/10 (普通)

Yukching

2024 年 5 月に 2 泊滞在
MANAGEMENT TEAMからの返信 (投稿日 : 2024 年 5 月 15 日)
Thank you for taking the time to tell us about your experience at EVEN OMAHA DOWNTOWN - OLD MARKET.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing EVEN.

8/10 (良い)

Jenny

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
You have to pay for parking.
2024 年 4 月に 1 泊滞在
MANAGEMENT TEAMからの返信 (投稿日 : 2024 年 5 月 11 日)
Thank you for taking the time to review our property. We value your feedback and will use it to improve the guest experience.

8/10 (良い)

John

2024 年 5 月に 1 泊滞在
MANAGEMENT TEAMからの返信 (投稿日 : 2024 年 5 月 11 日)
Thank you for taking the time to review our property. We value your feedback and will use it to improve the guest experience.

8/10 (良い)

Nancy

良かった点 : 施設のコンディションと設備
2024 年 4 月に 1 泊滞在
MANAGEMENT TEAMからの返信 (投稿日 : 2024 年 5 月 9 日)
Thank you for taking time to review our property. We value your feedback and will use it to improve the guest experience.

2/10 (非常に不満)

ALONSO

出張
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Smell of marijuana on 4th floor, loud party type rooms, dirty carpet c9mmon areas. Unsafe feeling throughout stay. Will not be back. This is not what i expected for a sunday night
2024 年 5 月に 1 泊滞在
Hotel Management からの返信 (投稿日 : 2024 年 5 月 6 日)
I am so sorry that you had this experience! This is definitely not the normal for EVEN Omaha downtown. We are looking into the issues and addressing them. We take a lot of pride in our guests and your feedback. We would love the opportunity to speak to you. Please feel free to contact the GM at your convenance.

6/10 (普通)

Joshua

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Extra charges I didn’t like and had to pay for parking
2024 年 5 月に 1 泊滞在
MANAGEMENT TEAMからの返信 (投稿日 : 2024 年 5 月 5 日)
Thank you for taking the time to review our property. We value your feedback and will use it to improve the guest experience.

10/10 (非常に良い)

Eric

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
If I could give the staff an additional star I would. Class act. The parking lots a bit small and the back entrance is a Jeep commercial it's very rough to drive down. Over all there's no reason not to stay at this hotel.
2024 年 4 月に 2 泊滞在
MANAGEMENT TEAMからの返信 (投稿日 : 2024 年 5 月 3 日)
Thank you for taking the time to tell us about your experience at EVEN OMAHA DOWNTOWN - OLD MARKET.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing EVEN.

10/10 (非常に良い)

Callie

2024 年 4 月に 1 泊滞在
MANAGEMENT TEAMからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for taking the time to tell us about your experience at EVEN OMAHA DOWNTOWN - OLD MARKET.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

4/10 (不満)

Alejandro

小さなお子様連れの家族旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
The pool was nasty, murky nasty water. Seems like they haven't cleaned the pool in the las 6 months. My son really wanted to go to the pool but it was a total disappointment.
2024 年 4 月に 1 泊滞在
MANAGEMENT TEAMからの返信 (投稿日 : 2024 年 5 月 3 日)
Thank you for taking the time to tell us about your experience at EVEN OMAHA DOWNTOWN - OLD MARKET. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We are aware of the pool situation and it had been address and fixed.We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing EVEN.

10/10 (非常に良い)

Veronica

カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The beds were super comfy- and clean. Only thing missing is a hot tub.
2024 年 4 月に 1 泊滞在
MANAGEMENT TEAMからの返信 (投稿日 : 2024 年 4 月 30 日)
Thank you for taking the time to tell us about your experience at EVEN OMAHA DOWNTOWN - OLD MARKET.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing EVEN.

6/10 (普通)

Randall Adam

出張, カップルで旅行
Hotel was good enough. Large, weird room. Great location. Staff was mediocre. Shades & cords in our large weird room were broken/off track. Random outlets throughout the room that were all (but one) too far from the bed to use for your phone. The lights are so high you have to get out of bed to turn off. Housekeeping was subpar. We asked for EXTRA towels- they left literally ONE towel (2 people in the room). The next day, we requested full housekeeping. We returned to our room at 9pm & no service had occurred. We had to go to the front desk for towels- AGAIN! Headboard was cloth and definitely hasn’t seen a vacuum or a lint roller ever. Shower was barely enough pressure to rinse soap. Breakfast was terrible if it was a free continental and they charge $11.95!!! We were given free breakfasts because of the continued flubs we were encountering. In conclusion, stay here with very low expectations and you’ll be fine. If you have basic expectations of a hotel, stay somewhere else.
2024 年 4 月に 4 泊滞在
MANAGEMENT TEAMからの返信 (投稿日 : 2024 年 4 月 30 日)
Thank you for taking the time to tell us about your experience at EVEN OMAHA DOWNTOWN - OLD MARKET.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing EVEN.

6/10 (普通)

Joi

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
The positives: it was located downtown and close to the places we needed to go, the staff who checked us in was friendly (she gave us breakfast vouchers when I reported that the window had no covering), the rooms were huge, there was workout equipment in the room and workout programs on the TV), the bed was comfortable, the shower was very nice, and there were workout opportunities (classes, a fitness room, etc.)in the hotel. The negatives: the huge street-facing window in our room had no covering ( the blind was broken, rolled up, and lying on the sill), the TV didn’t work (I reported this in our way to dinner, and by the time we returned, it was fixed), the room smelled somewhat smoky, the ice machine on our floor was not functional, and the hot food on the breakfast buffet was not very good. Overall, this hotel has a lot of promise, but during our stay, it was not at its finest.
2024 年 4 月に 1 泊滞在
MANAGEMENT TEAMからの返信 (投稿日 : 2024 年 4 月 28 日)
Dear JOI,Thank you for taking the time to tell us about your experience at EVEN OMAHA DOWNTOWN - OLD MARKET.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing EVEN.

10/10 (非常に良い)

Tom

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
MANAGEMENT TEAMからの返信 (投稿日 : 2024 年 4 月 30 日)
Thank you for taking the time to tell us about your experience at EVEN OMAHA DOWNTOWN - OLD MARKET.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing EVEN.

2/10 (非常に不満)

Chad

2024 年 4 月に 1 泊滞在
MANAGEMENT TEAMからの返信 (投稿日 : 2024 年 5 月 18 日)
Dear Janice Mccrady,Thank you for taking the time to tell us about your experience at EVEN OMAHA DOWNTOWN - OLD MARKET.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Please contact us directly so that we can address any issues you had with your stay.

10/10 (非常に良い)

Megan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Comfortable bed and spacious room
2024 年 4 月に 1 泊滞在
MANAGEMENT TEAMからの返信 (投稿日 : 2024 年 4 月 27 日)
Dear Megan,Thank you for taking the time to tell us about your experience at EVEN OMAHA DOWNTOWN - OLD MARKET.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing EVEN.

10/10 (非常に良い)

Jodie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We will definitely stay there again!
2024 年 4 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 4 月 23 日)
Thank you for choosing Even Hotel Omaha! We are pleased to hear you enjoyed you stay.

8/10 (良い)

Ahmad、Brookings

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The personnel are friendly
2024 年 4 月に 2 泊滞在
FRONT DESKからの返信 (投稿日 : 2024 年 4 月 24 日)
Thank you for taking the time to review our property we value your feedback and use it to improve the guest experience.

8/10 (良い)

Bob、Parker

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This hotel was nice, however the staff made one to believe that there shuttle service for dining to downtown would be accommodating. When trying to reach them for a pick they wouldn’t pick up the call. After trying more and they picked the phone they forwarded me to the drives cell to arrange a pick up. He didn’t answer, had to get an Uber to get back to the hotel.
2024 年 4 月に 1 泊滞在
FRONT DESKからの返信 (投稿日 : 2024 年 4 月 18 日)
Dear Richard Morgan,Thank you for taking the time to tell us about your experience at EVEN OMAHA DOWNTOWN - OLD MARKET.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 (非常に良い)

Allanah

良かった点 : 清潔度、施設のコンディションと設備
I love everything
2024 年 4 月に 1 泊滞在
FRONT DESKからの返信 (投稿日 : 2024 年 4 月 17 日)
Thank you for reviewing our property. We appreciate your feedback and will use it to improve the guest experience.

6/10 (普通)

Anna

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean and big room. Breakfast is not all you can eat like other hotels. Limited to one item and one drink.
2024 年 4 月に 3 泊滞在
FRONT DESKからの返信 (投稿日 : 2024 年 4 月 17 日)
Thank you for reviewing our property. We appreciate your feedback and will use it to improve the guest experience.

10/10 (非常に良い)

Bradley

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place to stay
2024 年 4 月に 2 泊滞在
FRONT DESKからの返信 (投稿日 : 2024 年 4 月 17 日)
Thank you for reviewing our property. We appreciate your feedback and will use it to improve the guest experience.

8/10 (良い)

Douglas r

良かった点 : 清潔度、スタッフとサービス、設備とサービス
I did not like having to pay for parking in the hotel lot. That seemed like a scam to me. They should put a notice on the hotel website about that. If I would have known about that fee, I would have booked a different hotel. Also, the ice / water machine on my floor wasn't working. Very inconvenient.
2024 年 4 月に 1 泊滞在
FRONT DESKからの返信 (投稿日 : 2024 年 4 月 17 日)
Thank you for reviewing our property. We appreciate your feedback and will use it to improve the guest experience.

10/10 (非常に良い)

Kellen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 4 泊滞在
FRONT DESKからの返信 (投稿日 : 2024 年 4 月 17 日)
Thank you for reviewing our property. We appreciate your feedback and will use it to improve the guest experience.

2/10 (非常に不満)

vesta

小さなお子様連れの家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The location was stunning, but unfortunately, the noise was overwhelming. Cars passing by and a nearby party disrupted the tranquility. While the manager effectively handled the party situation, the night took a turn when someone loudly kicked at my door, leaving me feeling uneasy and unable to rest. Despite the beauty of the place, the noise and safety concerns make me hesitant to return.
2024 年 4 月に 1 泊滞在
FRONT DESKからの返信 (投稿日 : 2024 年 4 月 12 日)
Thank you for taking the time to review our property. We value your feedback and will use it to insure a great guest experience.

10/10 (非常に良い)

Shane

良かった点 : 清潔度、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
MANAGEMENT TEAMからの返信 (投稿日 : 2024 年 4 月 11 日)
Dear Priscila Da Silva Jesus,Thank you for taking the time to tell us about your experience at EVEN OMAHA DOWNTOWN - OLD MARKET.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing EVEN.

6/10 (普通)

Lacey

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 設備とサービス
i hated the bathroom doors and that breakfast isn’t included. the beds were comfy though.
2024 年 4 月に 1 泊滞在
FRONT DESKからの返信 (投稿日 : 2024 年 4 月 7 日)
Thank you for taking the time to review our property. We value your feedback and will use it to improve guest experiance.

6/10 (普通)

Ashley

カップルで旅行
気になった点 : 設備とサービス
Didn’t care for the property. Had to pay to park. Had no breakfast or food to get
2024 年 4 月に 1 泊滞在
FRONT DESKからの返信 (投稿日 : 2024 年 4 月 6 日)
Thank you for taking the time to review our property. We value your feedback and will use it to improve the guest experience.

10/10 (非常に良い)

Rachael

ペット同伴の旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Overall this place is great! Staff was friendly, kitchen had decent options, the rooms were clean and the fitness center is well equipped. They were also welcoming of my dog and suggested areas to walk.
2024 年 4 月に 1 泊滞在
Mariaからの返信 (投稿日 : 2024 年 4 月 5 日)
Thank you for taking the time to review our property we value your feedback.

8/10 (良い)

Javon

良かった点 : 清潔度、スタッフとサービス
Staff was very helpful during stay. Overall, good experience.
2024 年 3 月に 4 泊滞在
FRONT DESKからの返信 (投稿日 : 2024 年 3 月 31 日)
Thank you for taking the time to review our property. We value your feed back.

2/10 (非常に不満)

Collette

気になった点 : 清潔度、スタッフとサービス
Paid for extra for breakfast only for them to be out of everything. Paying for park was double compared to other parking areas. No one ever got us clean towels that we asked for. We also needed at least 2 pillows so everyone had a pillow, we never got one.
2024 年 3 月に 5 泊滞在
FRONT DESKからの返信 (投稿日 : 2024 年 3 月 28 日)
Thank you for taking the time to tell us about your experience at EVEN OMAHA DOWNTOWN - OLD MARKET.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing EVEN

10/10 (非常に良い)

Heather

良かった点 : 清潔度
Excellent all the way around.
2024 年 3 月に 2 泊滞在
FRONT DESKからの返信 (投稿日 : 2024 年 3 月 28 日)
Thank you for taking the time to tell us about your experience at EVEN OMAHA DOWNTOWN - OLD MARKET.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing EVEN.

10/10 (非常に良い)

Mark

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I had a good stay
2024 年 3 月に 2 泊滞在
FRONT DESKからの返信 (投稿日 : 2024 年 3 月 29 日)
Thank you for taking the time to tell us about your experience at EVEN OMAHA DOWNTOWN - OLD MARKET.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing EVEN.

8/10 (良い)

Drew

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
No free parking. 15 dollars a night to park. Should have been included for guests.
2024 年 3 月に 1 泊滞在
FRONT DESKからの返信 (投稿日 : 2024 年 3 月 28 日)
Thank you for taking the time to tell us about your experience at EVEN OMAHA DOWNTOWN - OLD MARKET.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing EVEN.

10/10 (非常に良い)

Kirk

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great hotel close to Creighton. Close to pretty much everything. Hotel was great. Clean. Beds were great. Really had 2 king beds in the room.
2024 年 3 月に 4 泊滞在
FRONT DESKからの返信 (投稿日 : 2024 年 3 月 25 日)
Thank you for taking the time to review our property. We value your feedback and look forward to seeing you in the future.

10/10 (非常に良い)

Yoan

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
La limpieza en general es super
2024 年 3 月に 1 泊滞在
FRONT DESKからの返信 (投稿日 : 2024 年 3 月 17 日)
Thank you for taking the time to review our property. We value your feedback!

8/10 (良い)

David

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice place, but traffic noise (motorcycles) at night was bothersome. Parking fee of 15 bucks a night is excessive, plus the parking lot scanner was inop.
2024 年 3 月に 3 泊滞在
FRONT DESKからの返信 (投稿日 : 2024 年 3 月 16 日)
Thank you for taking the time to review our property. We value your feedback and look forward to serving you in the future.

10/10 (非常に良い)

Steven

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 2 泊滞在
FRONT DESKからの返信 (投稿日 : 2024 年 3 月 15 日)
Thank you for taking the time to review our property. We appreciate your positive feedback.

2/10 (非常に不満)

Adam

家族旅行
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
Amazing property, unfortunately I had a suite reserved, that I was supposed to pay for on arrival, to be informed when I arrived… that my suite had been taken and I needed to downgrade rooms. Costed me the same. Was not hapoy
2024 年 3 月に 1 泊滞在
FRONT DESKからの返信 (投稿日 : 2024 年 3 月 11 日)
First I want to thank you for taking the time to review our property. We do apologize for the issues with the room change. Our policy is to cancel the reservation if the credit card declines and charge you the walk in rate. It sounds like the agent did not do that and instead gave you the lesser rate for room.

10/10 (非常に良い)

Lori

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
FRONT DESKからの返信 (投稿日 : 2024 年 3 月 8 日)
Thank you for taking the time to review our property. We look forward to seeing you in the future.

10/10 (非常に良い)

Elisha、omaha

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Service overall was great, but my room did not have any face towels upon arrival.
2024 年 3 月に 1 泊滞在
FRONT DESKからの返信 (投稿日 : 2024 年 3 月 2 日)
Thank you for taking the time to review our property we appreciate your feedback and look forward to serving you in the future.

6/10 (普通)

David

出張
良かった点 : 施設のコンディションと設備
気になった点 : 清潔度、スタッフとサービス、設備とサービス
The overall stay was acceptable. Clerk refused to give a receipt after check out since I used Expedia. Shower amenities were low and sheets were stained with what looked like blood.
Front Deskからの返信 (投稿日 : 2024 年 2 月 29 日)
We are not able to give receipts when you book through Expedia because you pay Expedia and they pay us. We do apologize for the issue with the sheets. We have forwarded the comments to housekeeping to look into.