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リバティ インの口コミ

2 out of 5
リバティ イン
55 Springbrook Road, Old Saybrook, CT

口コミ

7.4

良い

評価 10 - 513 件の口コミ中 140 件が非常に良い" "
評価 8 - 513 件の口コミ中 174 件が良い" "
評価 6 - 513 件の口コミ中 97 件が普通" "
評価 4 - 513 件の口コミ中 61 件が不満" "
評価 2 - 513 件の口コミ中 41 件が非常に不満" "

7.6/10

清潔度

8.0/10

スタッフとサービス

7.4/10

設備とサービス

7.0/10

施設のコンディションと設備

7.4/10

環境への配慮

口コミ

6/10 (普通)

宿泊されたお客様

良かった点 : スタッフとサービス
値段相応です。
週末なのにこの価格でたすかりました。 フロントの対応もよかったです。 部屋が薄暗いのが少し気になりました。

10/10 (非常に良い)

Tammy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在

8/10 (良い)

Francois

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great motel all around and delivers on its promise of providing accomodation. Room is serviced every day and they change everything. It's located in a very inconvenient part of Old Saybrook where you have to drive quite a bit to go anywhere. It is right by highway 95 which you can hear all night.
2024 年 5 月に 2 泊滞在
MOからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Guest Thank you for your review.we look forward to welcoming you in the future.

10/10 (非常に良い)

Tammy

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice place
2024 年 5 月に 1 泊滞在
MOからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Tammy, Thank you for staying with us.We hope to see you again soon.

10/10 (非常に良い)

Jordan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Clean bed and a hot shower. I stay here once a year on an annual trip nearby, and can't beat the price.
2024 年 5 月に 1 泊滞在
MOからの返信 (投稿日 : 2024 年 5 月 11 日)
Dear Guest, thank for staying with us again this year, And thank you for your review.we are happy to hear that you found our room clean and comfortable.we look forward toYour stay with us next year.

10/10 (非常に良い)

Tammy

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very Clean very respectful front desk comfortable great stay will stay again
2024 年 5 月に 2 泊滞在
MOからの返信 (投稿日 : 2024 年 5 月 9 日)
Dear Guest, We are glad you found our room was clean and comfortable.we thank you for kind words.we will be happy to welcome you in future.

10/10 (非常に良い)

Tammy

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean Place.. Polite Gentleman at front desk very helpful..
2024 年 4 月に 1 泊滞在
MOからの返信 (投稿日 : 2024 年 5 月 2 日)
Dear Guest,Thank for your review.we glad you found our room clean.and front desk staff polite and helpful.we look forward to welcoming you in future

10/10 (非常に良い)

Nadia

良かった点 : 清潔度、施設のコンディションと設備
Safe place to stay when taking early or late train.
2024 年 4 月に 1 泊滞在
MOからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Guest Thank you for your review.we look forward to welcoming you in the future.

8/10 (良い)

Joseph

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean and comfortable place to stay
2024 年 3 月に 1 泊滞在
MOからの返信 (投稿日 : 2024 年 4 月 27 日)
Thank you so much for your kind words. I'm so pleased that you found us a clean place to stay.

10/10 (非常に良い)

Mary

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 2 泊滞在
MOからの返信 (投稿日 : 2024 年 4 月 22 日)
Thank you for staying with us.we look forward in welcoming you in future

10/10 (非常に良い)

Ricky

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Staff was super friendly
2023 年 12 月に 1 泊滞在
MOからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear guest,Thank you for your wonderful comments “Staff was super friendly “.We look forward to welcoming you in future.

2/10 (非常に不満)

Eric

2023 年 12 月に 1 泊滞在
MOからの返信 (投稿日 : 2024 年 4 月 22 日)
Thank you for staying with us.

10/10 (非常に良い)

Jerry

Good value.
2023 年 11 月に 1 泊滞在
MOからの返信 (投稿日 : 2023 年 11 月 28 日)
Thank you for your positive feedback! We're glad to hear that you found our hotel to be a good value.Thank for staying with us.we look forward to welcoming you back in the future.

10/10 (非常に良い)

Margery、Monroe

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Clean hotel and reasonably priced
2023 年 11 月に 1 泊滞在
MOからの返信 (投稿日 : 2023 年 11 月 24 日)
Dear Guest,Thank you for your positive feedback! We're glad to hear that you found our hotel to be a good value and that you had a comfortable stay.we look forward to welcoming you again in future.

4/10 (不満)

Christine

2023 年 11 月に 1 泊滞在
MOからの返信 (投稿日 : 2023 年 11 月 20 日)
Thank you for staying with us.

8/10 (良い)

Robert

グループ旅行
Adequate for my purposes. I think I paid more than I thought. The hotel was further away from Goodspeed Opera House than I thought.
2023 年 10 月に 1 泊滞在
MOからの返信 (投稿日 : 2023 年 11 月 4 日)
Thank you for taking time to let us know of your stay. We look forward to your next stay.

2/10 (非常に不満)

DeAnna

カップルで旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The blanket had gross crusted stains on it. Whoever was on the floor above, it was so loud. They sounded like they were stomping all over the whole night. Air quality was awful in the room. We stayed here for price and it was not worth it. Spend the extra money and stay in a nice clean place
2023 年 10 月に 1 泊滞在
MOからの返信 (投稿日 : 2023 年 11 月 2 日)
Thank you for choosing us and for sharing your experience. It is regrettable that your stay did not turn out as expected. your comments will be used for review and actions will be taken accordingly. Thank you for staying and we hope you give us another chance

10/10 (非常に良い)

Lisa

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
My husband and I enjoyed our stay at Liberty Inn. Room was clean and it was a comfortable nights sleep after a busy day of travel. The man at the front desk was also friendly and gave recommendations for where to eat. We would stay again!
2023 年 9 月に 1 泊滞在
MOからの返信 (投稿日 : 2023 年 11 月 2 日)
Dear Guest, Thank you for your review. We're glad you found the rooms comfortable and clean. Thank you for taking the time to share your review.

8/10 (良い)

Deneen

ペット同伴の旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The Inn is quaint and it is clean. The owner was friendly on check-in and gave me a pet friendly room even though I was supposed to call ahead and did not know to do so. My biggest challenge was trying to sleep. The bed itself was very comfortable but the Inn is right across the street from I-95 so it is like you are literally sleeping out by highway. You should bring a white noise machine or ear plugs if you plan on sleeping. The bathroom light was burned out and they were using a flood light with one of the heat lamp covers off of it as the lighting source. That was really the only minor issue that I noticed with my room. I probably would not stay here again due to the highway noise and while this property comes up as being close to the casinos, it is actually about 45 minutes away.
2023 年 10 月に 1 泊滞在
MOからの返信 (投稿日 : 2023 年 11 月 2 日)
Thank you for taking time to let us know of your stay. We look forward to your next stay.

2/10 (非常に不満)

James

良かった点 : 清潔度
気になった点 : 施設のコンディションと設備
2023 年 10 月に 3 泊滞在
MOからの返信 (投稿日 : 2023 年 11 月 26 日)
Thank you for staying with us.

10/10 (非常に良い)

Scott、Waxhaw

良かった点 : 清潔度、スタッフとサービス
2023 年 10 月に 3 泊滞在
MOからの返信 (投稿日 : 2023 年 11 月 2 日)
Thank you for staying with us.

10/10 (非常に良い)

Robert

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 1 泊滞在
MOからの返信 (投稿日 : 2023 年 11 月 2 日)
Thank for staying with us.hope you choose us again in future for your accommodation need.

10/10 (非常に良い)

Paula

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
No frills, safe place to stay. Not super updated or modern if that is important to you. I find it a reliable place that allows dogs and is convenient in my travels between NY and Ct.
2023 年 9 月に 3 泊滞在
MOからの返信 (投稿日 : 2023 年 11 月 2 日)
Thank you for staying with us.

8/10 (良い)

Margery、Monroe

2023 年 10 月に 1 泊滞在
MOからの返信 (投稿日 : 2023 年 11 月 2 日)
Thank for staying with us.we look forward to welcoming you again.

8/10 (良い)

Angel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice, quiet and clean older property with minimal amenities. Staff was super nice. Location isn't the best as it sits on a hill and walking places from there is not optimal. However, there is a shopping area about 3 minutes away by car, along with gas stations, restaurants and pharmacies.
2023 年 10 月に 2 泊滞在
MOからの返信 (投稿日 : 2023 年 11 月 2 日)
Thank you so much for your kind words. I'm so pleased that you found us a clean place to stay.

10/10 (非常に良い)

tracy

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Awesome
It was a good stay. I had a really good king size bed was comfortable. It’s an older hotel, but clean friendly I would stay there again for sure.
2023 年 10 月に 1 泊滞在
MOからの返信 (投稿日 : 2023 年 10 月 9 日)
Dear Guest, Thank you for your review. We're glad you found the rooms comfortable and clean. We look forward to welcoming you back in the future.

2/10 (非常に不満)

John

2023 年 10 月に 1 泊滞在
MOからの返信 (投稿日 : 2023 年 11 月 25 日)
Thank you for staying with us.

6/10 (普通)

Laurelee

家族旅行
良かった点 : スタッフとサービス、客室の快適度
Not wheelchair friendly for family vacations
The room was clean and comfortable. It is a bit aged and could use a little tlc but just what we needed on a tight budget. Not happy that all of the two bed rooms were upstairs making it difficult for my elderly dad to walk the stairs. In addition, there were no coffee cups in room and no continental breakfast as advertised. If in area I might stay again if price was right.
2023 年 10 月に 1 泊滞在
MOからの返信 (投稿日 : 2023 年 11 月 25 日)
Dear Guest, Thank you for your review. We're glad you found the rooms comfortable and clean. We Plan to have more two beds in first floor rooms.

8/10 (良い)

Carol

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Overall, this was the perfect place for us. The room was very clean and the staff was friendly and helpful. The location isn’t central but everything is very close by by driving (within 3 minutes). Our room had everything we needed and the corridors were neat and clean, well-maintained. We would definitely stay here again!! Price was good.
MOからの返信 (投稿日 : 2023 年 11 月 2 日)
Thank you for taking time to let us know of your stay. We look forward to your next stay.

4/10 (不満)

Chris

2023 年 9 月に 1 泊滞在
MOからの返信 (投稿日 : 2023 年 11 月 26 日)
Thank you for staying with us.

8/10 (良い)

Christopher

2023 年 9 月に 2 泊滞在
MOからの返信 (投稿日 : 2023 年 11 月 26 日)
Thank you for giving us good rating, We look forward to your next stay with us.

10/10 (非常に良い)

Jennifer

カップルで旅行
This property is easy to find right off the freeway and the check-in process is fast.
2023 年 9 月に 1 泊滞在
MOからの返信 (投稿日 : 2023 年 9 月 26 日)
Thank you for the positive feedback it is greatly appreciated.We look forward to welcoming you in near future.

4/10 (不満)

Pei Yin

出張
気になった点 : 清潔度
When I woke up this morning and was getting ready in the bathroom, I found a baby cockroach. I immediately packed up my things and left the room, hoping for an improvement in hygiene.
2023 年 9 月に 1 泊滞在
MO からの返信 (投稿日 : 2023 年 9 月 22 日)
Thank you for your review and bringing this to our attention. As mentioned, we take these concerns very seriously and have since been working closely with our pest control service provider to rectify this issue. Please accept our apologies for this inconvenience.

6/10 (普通)

Linda

カップルで旅行
良かった点 : 清潔度
Clean- most important. Relatively quiet for being so close to highway. Disappointed continental breakfast has been discontinued since COVID, yet their website still advertises it 3 years later. Overall a decent stay for the area.
2023 年 9 月に 3 泊滞在
MOからの返信 (投稿日 : 2023 年 9 月 11 日)
Thank you for your review. We're glad you found the rooms clean and quite.complimentary continental breakfast will be available in near future.coffee and tea is in all rooms.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
This was a perfect place to rest our heads after a long day of moving. Our room was clean and our bed was comfortable. Check in was welcoming and the tv worked.
2023 年 8 月に 1 泊滞在
MOからの返信 (投稿日 : 2023 年 8 月 27 日)
Dear Guest, Thank you for your review. We're glad you found the rooms comfortable and clean. We appreciate your patronage and look forward to welcoming you back in the future.

8/10 (良い)

Brittany

良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Worked Out Fine!
This place is no-frills in all the right way. If you're just looking for a place to sleep near the beach and all coastal CT has to offer, here's your place.
2023 年 8 月に 1 泊滞在
MOからの返信 (投稿日 : 2023 年 8 月 21 日)
Dear Guest, Thank you for your positive feedback! We look forward to welcoming you back in the future.

4/10 (不満)

Robert

良かった点 : 清潔度、設備とサービス
気になった点 : スタッフとサービス
Next to highway and too noisy. Plus heard sirens twice overnight as well. Too bright in room as curtains didn’t block out the highway street lights. No late checkout available. It was clean and had a comfortable bed.
2023 年 8 月に 1 泊滞在
MOからの返信 (投稿日 : 2023 年 8 月 21 日)
Dear Guest,We're pleased to hear that the room at the hotel was clean and bed was comfortable. We will replace drapes in the room you stayed in.thank you for staying with us

8/10 (良い)

William

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good value for money and convenient location.
2023 年 8 月に 1 泊滞在
MOからの返信 (投稿日 : 2023 年 8 月 21 日)
Thank you for your positive feedback! We're glad to hear that you found our hotel to be a good value and good location.

10/10 (非常に良い)

Allen

2023 年 8 月に 1 泊滞在
MOからの返信 (投稿日 : 2023 年 9 月 11 日)
Thank you for taking time to let us know of your stay. We look forward to your next stay.

8/10 (良い)

Wendy J.

グループ旅行
良かった点 : 清潔度、施設のコンディションと設備
Easy access to highway but go slow when approaching address or you'll pass their quick uphill driveway and will need to enter at their exit driveway. Although highway sounds noisy from the outside its quiet inside for a restful sleep. Room was clean and frig and microwave were convenient. Internet connection is hit or miss. Coffee packets provided in room were subpar.
2023 年 8 月に 2 泊滞在
MOからの返信 (投稿日 : 2023 年 8 月 15 日)
Dear Guest, Thank you for your review. We're glad you found the room comfortable and clean. We look forward to having you stay with us again.

10/10 (非常に良い)

Joanne

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I always stay here when I visit Connecticut. They have upgraded each time I visit. The rooms are clean and the sheets and towels are fresh. It is a basic room with no frills. It is close to the highway, there is noise, but I enjoy it. The staff is very friendly and accommodating. I will continue to come back each time I visit.
2023 年 8 月に 1 泊滞在
MOからの返信 (投稿日 : 2023 年 8 月 13 日)
Dear Guest,Thank you for your wonderful comment! We really appreciate your kind words and appreciation. It's always a great satisfaction to know that you had a great and comfortable stay with us! We look forward to welcoming you back in the future.

4/10 (不満)

James、Pittsburgh

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス
There were only a few guests at the hotel. Our rooms should have been better prepared and cleaned.
2023 年 8 月に 1 泊滞在
MOからの返信 (投稿日 : 2023 年 8 月 10 日)
Thank you for taking the time to share your review.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Clean and comfortable
I stayed here while visiting friends in town and it was the perfect location right off of 95. The room was clean and the bed was very comfortable with a lot of pillows and very soft blanket. Thankfully you can’t hear the highway much once you are inside the room. I would definitely stay here again in the future. The price is very reasonable!
2023 年 8 月に 1 泊滞在
MOからの返信 (投稿日 : 2023 年 8 月 10 日)
Dear Guest,We're pleased to hear that your stay was very clean and comfortable. We look forward to seeing you again!

4/10 (不満)

宿泊されたお客様

家族旅行
良かった点 : スタッフとサービス、客室の快適度
気になった点 : 施設のコンディションと設備
Buggy but good location
Short version: we encountered numerous insects, still managed to sleep, and received a partial refund. The owner said he would get the pests removed soon. Long version: soon after my family and I arrived at Liberty Inn in the evening, I saw two adult, probably German cockroaches on the walls. There were also numerous small insects on the walls that I couldn't identify, but which were probably not carpet beetles or bedbugs. Later I saw a couple of them in the rug so perhaps they were related to carpet beetles, but I wasn't as worried about them. My family was exhausted so we decided to stay put, since it was only one night and there weren't any signs of bedbugs. Later I saw a couple of younger cockroaches (see photos), which suggested a current infestation. I submitted an online review/note to the owner. He wrote back and asked me to stop by before leaving. We managed to sleep well after a long day, despite the bugs. The next morning, the owner voluntarily gave me a partial refund and discounts on any future stays. He kindly assured me that the hotel took pests very seriously and that he hadn't known about the cockroaches before. He explained that there were monthly visits by a pest control service but that someone must have brought the insects with them when they visited. I hope that the concern he showed results in a strong attempt to stop the bug invasion(s) in its tracks, as soon as possible, for the sake of future travelers. Besides this the hotel was pretty ordinary.
2023 年 8 月に 1 泊滞在
MOからの返信 (投稿日 : 2023 年 8 月 8 日)
Thank you for your review and bringing this to our attention. As mentioned, we take these concerns seriously and have since called in immediate pest control to rectify the issue. Please accept our apologies for this inconvenience.

8/10 (良い)

Chris

2023 年 8 月に 1 泊滞在
MOからの返信 (投稿日 : 2023 年 8 月 8 日)
Thank you for your feedback.

8/10 (良い)

Ken

2023 年 8 月に 1 泊滞在
MOからの返信 (投稿日 : 2023 年 8 月 27 日)
Dear guest.thank you for staying with us.We look forward to welcoming you in future.

8/10 (良い)

Barbara

2023 年 7 月に 1 泊滞在
MOからの返信 (投稿日 : 2023 年 8 月 19 日)
Thank you for staying with us.We look forward to your next stay.

10/10 (非常に良い)

James

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It’s a great basic no frills hotel
2023 年 7 月に 3 泊滞在
MOからの返信 (投稿日 : 2023 年 8 月 8 日)
Thank you for your positive feedback!

8/10 (良い)

Pat

2023 年 7 月に 2 泊滞在
MOからの返信 (投稿日 : 2023 年 8 月 8 日)
Thank you for taking time to let us know of your stay. We look forward to your next stay.

10/10 (非常に良い)

Jon

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
IT's a good bargain.
2023 年 7 月に 1 泊滞在
MOからの返信 (投稿日 : 2023 年 7 月 17 日)
Thank you for taking time to let us know of your stay. We look forward to your next stay.