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ベストウェスタン プラス ハイ カントリー インの口コミ

2.5 out of 5
ベストウェスタン プラス ハイ カントリー イン
1335 W 1200 S, Ogden, UT

口コミ

8.8

非常に良い

評価 10 - 1005 件の口コミ中 634 件が非常に良い" "
評価 8 - 1005 件の口コミ中 218 件が良い" "
評価 6 - 1005 件の口コミ中 79 件が普通" "
評価 4 - 1005 件の口コミ中 50 件が不満" "
評価 2 - 1005 件の口コミ中 24 件が非常に不満" "

9.0/10

清潔度

9.2/10

スタッフとサービス

8.8/10

設備とサービス

9.0/10

施設のコンディションと設備

9.0/10

環境への配慮

口コミ

10/10 (非常に良い)

Kathleen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
enjoyed the upgrades to the property with the firepits and waterfall/ponds that have happened since our last visit. Staff was helpful and friendly
2024 年 5 月に 6 泊滞在
Best Western Plus High Country Innからの返信 (投稿日 : 2024 年 5 月 24 日)
We are so glad to hear that you enjoyed another stay and that you enjoyed the upgrades we have made. Please come see us again!

10/10 (非常に良い)

Christopher

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Wonderful place to stay. Large rooms for ski gear.
2024 年 3 月に 3 泊滞在
Best Western Plus High Country Innからの返信 (投稿日 : 2024 年 5 月 23 日)
We are so glad that you enjoyed your stay and our property and we hope you come see us again. Thank you!

10/10 (非常に良い)

Stefan

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice stay. Facilities very clean and nice. Chairs and toilets a little too low for my 96 year old mother-in-law. Not a total problem but higher chairs would help. Especially in the bathroom. It makes it very hard for her to get up. All in all very nice stay. If you have a concern like this I’d suggest calling and seeing about arranging a room that might fit better.
2024 年 5 月に 2 泊滞在
Best Western Plus High Country Innからの返信 (投稿日 : 2024 年 5 月 23 日)
We are so glad to hear that you enjoyed your stay and I appreciate you sharing this feedback. I value all feedback that helps us to improve. Thank you!

10/10 (非常に良い)

Laura

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Been here several times. Nice place.
2024 年 5 月に 1 泊滞在
Best Western Plus High Country Innからの返信 (投稿日 : 2024 年 5 月 23 日)
We always love having you. Thanks for choosing us - we look forward to seeing you again!

10/10 (非常に良い)

Roberta

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very friendly staff and our rooms were very clean. I would recommend!!
2024 年 5 月に 1 泊滞在
Best Western Plus High Country Innからの返信 (投稿日 : 2024 年 5 月 23 日)
We are so glad to hear that you enjoyed your stay and our staff and we hope you come see us again. Thank you!

10/10 (非常に良い)

Kylie

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room a great and the AC works! gas stations right by easy to walk to
2024 年 5 月に 1 泊滞在
Best Western Plus High Country Innからの返信 (投稿日 : 2024 年 5 月 8 日)
We are so glad you enjoyed your stay and our convenience and we hope you come see us again. Thank you!

10/10 (非常に良い)

Susan

2024 年 4 月に 1 泊滞在
Best Western Plus High Country Innからの返信 (投稿日 : 2024 年 5 月 23 日)
We are so glad that you enjoyed your stay and we hope you come see us again. Thank you!

8/10 (良い)

Larry

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Best Western Plus High Country Innからの返信 (投稿日 : 2024 年 4 月 29 日)
We are glad that you enjoyed your stay and we hope you come see us again!

10/10 (非常に良い)

Bruce L

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice people, great location next to freeway, excellent Diner on property. Safe & within walking distance to shops
2024 年 4 月に 1 泊滞在
Best Western Plus High Country Innからの返信 (投稿日 : 2024 年 4 月 26 日)
We are so glad that you enjoyed your stay and our property and I appreciate you taking the time to share that. We loved having you and we hope you come see us again. Thank you!

10/10 (非常に良い)

Dalana

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Went to take kids for an over night and let them swim . Twice now at this location pool was not open . And went early after breakfast the hot tub was closed . I’ll call next time to avoid this or stay somewhere else
2024 年 4 月に 1 泊滞在
Best Western Plus High Country Innからの返信 (投稿日 : 2024 年 4 月 22 日)
I am sorry that you experienced that issue with our pool. We will be having both systems analyzed to see how we can get it to operate better. Please do call us, I would love to have you stay with us and to enjoy our pool again!

10/10 (非常に良い)

Kriss

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Beautiful hotel. Our king suite was very clean, spacious. Loved the balcony. Beautiful back area with waterfalls, trees. Would stay here again
2024 年 4 月に 1 泊滞在
Best Western Plus High Country Innからの返信 (投稿日 : 2024 年 4 月 22 日)
We are so glad to hear that you enjoyed your stay and I appreciate you sharing that with us. Please come see us again soon!

8/10 (良い)

John

Loved the decor.
2024 年 4 月に 1 泊滞在
Best Western Plus High Country Innからの返信 (投稿日 : 2024 年 4 月 19 日)
We are so glad that you enjoyed your stay and our property. Thank you for sharing that! We loved having you and hope you come see us again!

8/10 (良い)

Lorne

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Best Western Plus High Country Innからの返信 (投稿日 : 2024 年 4 月 19 日)
We are glad that you enjoyed much of your stay and hope you come see us again. Thank you!

6/10 (普通)

Lee

良かった点 : スタッフとサービス
2024 年 3 月に 1 泊滞在
Best Western Plus High Country Innからの返信 (投稿日 : 2024 年 4 月 11 日)
Thank you for staying with us - we loved having you and hope you come see us again!

8/10 (良い)

Mary

ペット同伴の旅行, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Close to freeway and pet friendly. Has a good restaurant on the property. And beautiful gardens!
2024 年 4 月に 1 泊滞在
Best Western Plus High Country Innからの返信 (投稿日 : 2024 年 4 月 8 日)
We are so glad to hear that you enjoyed your stay and we hope you come see us again soon. Thank you

10/10 (非常に良い)

Martin

ペット同伴の旅行, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great front desk staff!
2024 年 4 月に 1 泊滞在
Best Western Plus High Country Innからの返信 (投稿日 : 2024 年 4 月 3 日)
We are so glad that you enjoyed your stay and our staff and we hope you come see us again. Thank you!

6/10 (普通)

Ron

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Ok rooms but dated. The restaurant was nice and great service and menus.
2024 年 4 月に 1 泊滞在
Best Western Plus High Country Innからの返信 (投稿日 : 2024 年 4 月 3 日)
Thank you for sharing this. We hope you will come and see us again, especially as we update, and that we get the opportunity to have you as guests again.

10/10 (非常に良い)

Cynthia、Kalispell

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Our go to hotel and they keep making the property look better and better! Even added a fancy dog park!
2024 年 4 月に 1 泊滞在
Best Western Plus High Country Innからの返信 (投稿日 : 2024 年 4 月 2 日)
We are so glad you enjoyed another stay with us and we hope to see you again soon. Thank you!

10/10 (非常に良い)

Gail

ペット同伴の旅行, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The grounds of this BW Plus are amazing, it even includes an actual dog park with big/little fenced areas. The rooms are a little tired but clean and functional. All staff interactions were great and the breakfast spread was better than expected
2024 年 3 月に 1 泊滞在
Best Western Plus High Country Innからの返信 (投稿日 : 2024 年 3 月 29 日)
We are so glad that you enjoyed your stay and especially our grounds and I appreciate you taking the time to share that with us. Please come back and see us again!

10/10 (非常に良い)

Polly

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
.
2024 年 3 月に 1 泊滞在
Best Western Plus High Country Innからの返信 (投稿日 : 2024 年 3 月 29 日)
We are so glad that you enjoyed your stay and we hope you come see us again. Thank you!

10/10 (非常に良い)

Jeri

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Best Western Plus High Country Innからの返信 (投稿日 : 2024 年 3 月 29 日)
Thank you for sharing your rating! We hope you come see us again!

6/10 (普通)

THOMAS

良かった点 : 清潔度、スタッフとサービス
2024 年 3 月に 2 泊滞在
Best Western Plus High Country Innからの返信 (投稿日 : 2024 年 3 月 26 日)
Thank you for sharing your rating of your stay. We would love to have you stay with us again and give you a perfect experience.

4/10 (不満)

Valencia、Herriman

小さなお子様連れの家族旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
The room we stayed in had several repair issues. Front door was broken had to slam the door to open and close. Cold water faucet was broken. Main area light was detached from the ceiling. No hot water after showering 1 child. The room was not fully clean. Staff was nice and thoughtful.
2024 年 3 月に 1 泊滞在
Best Western Plus High Country Innからの返信 (投稿日 : 2024 年 3 月 18 日)
I am so sorry to hear that your stay is not what we would have wanted it to be. I appreciate you sharing the issues so that I can look into them and make improvements. We would love for you to stay with us again and to have the opportunity to give you a better experience.

10/10 (非常に良い)

Judy

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice outdoor area with waterfall, ponds, trails.
2024 年 3 月に 1 泊滞在
Best Western Plus High Country Innからの返信 (投稿日 : 2024 年 3 月 18 日)
We are so glad to hear that you enjoyed your stay and our outdoor area - we hope you come see us again!

10/10 (非常に良い)

Ronald

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Easy access to the highway
2024 年 3 月に 1 泊滞在
Best Western Plus High Country Innからの返信 (投稿日 : 2024 年 3 月 11 日)
We are so glad that you enjoyed your stay and that you appreciated our access to the highway. We hope your travels bring you our way again!

10/10 (非常に良い)

John

2024 年 3 月に 2 泊滞在
Best Western Plus High Country Innからの返信 (投稿日 : 2024 年 3 月 8 日)
We are so glad that you enjoyed your stay and hope you come see us again. Thank you

6/10 (普通)

Ted

良かった点 : 清潔度
It was fine, but not inspired
2024 年 3 月に 1 泊滞在
Best Western Plus High Country Innからの返信 (投稿日 : 2024 年 3 月 8 日)
Thank you for sharing this feedback as it helps me to know that I can keep looking for ways to be better. We would love to have you come stay with us again!

8/10 (良い)

Charles

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Had a minor problem with a lack of soap for the shower and wasn't thrilled by the way my complaint was initially handled by the individual to whom I reported the problem the next morning, but the woman who checked me out indicated that she would take the necessary action to resolve my complaint and told me that she would provide a small cost reduction because of my concerns. Can't ask for more than that!
2024 年 2 月に 2 泊滞在
Best Western Plus High Country Innからの返信 (投稿日 : 2024 年 3 月 8 日)
This situation made it to me and I want to thank you for bringing it to our attention so that we could help resolve it with you as well as with our team. Thank you for helping us to be our best, we hope you come see us again!

10/10 (非常に良い)

nancy

Great place. Very friendly staff and wonderful breakfast.
2024 年 2 月に 3 泊滞在
Best Western Plus High Country Innからの返信 (投稿日 : 2024 年 3 月 8 日)
We are so glad that you enjoyed your stay and our staff and hope you come see us again. Thank you

10/10 (非常に良い)

Shannon

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
N/A
2024 年 2 月に 4 泊滞在
Best Western Plus High Country Innからの返信 (投稿日 : 2024 年 2 月 27 日)
We are so glad to hear that you enjoyed your stay and we hope you come see us again. Thank you!

10/10 (非常に良い)

Michael

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great Stay!
Check-in was quick and all personnel were helpful and friendly. Our room was, clean and comfortable. The grounds are exceptional with a nice garden/koi pond area.
2024 年 2 月に 1 泊滞在
Best Western Plus High Country Innからの返信 (投稿日 : 2024 年 2 月 22 日)
We are thrilled to hear that you enjoyed your stay and we hope you come see us again. Thank you!

8/10 (良い)

Shawn H

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 2 泊滞在
Best Western Plus High Country Innからの返信 (投稿日 : 2024 年 2 月 22 日)
We are so glad that you enjoyed your stay and we hope you come see us again. Thank you

10/10 (非常に良い)

Kim

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great stay here, clean and awesome, great breakfast!
2024 年 2 月に 1 泊滞在
Best Western Plus High Country Innからの返信 (投稿日 : 2024 年 2 月 22 日)
Thank you for sharing that you enjoyed your stay. We hope you will come see us again!

10/10 (非常に良い)

Mandy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Best Western Plus High Country Innからの返信 (投稿日 : 2024 年 2 月 22 日)
Thank you for staying with us, we hope to see you again!

10/10 (非常に良い)

Holly

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 4 泊滞在
Best Western Plus High Country Innからの返信 (投稿日 : 2024 年 2 月 22 日)
Thank you for choosing to stay with us. Please come see us again soon!

10/10 (非常に良い)

Jorge Francisco

ペット同伴の旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
All was good
2023 年 12 月に 1 泊滞在
Best Western Plus High Country Innからの返信 (投稿日 : 2024 年 2 月 15 日)
We are so glad to hear that you had a good stay and we hope you come see us again soon! Thank you!

8/10 (良い)

Eric

カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The pictures seemed to intentionally avoid that most of the rooms are exterior/balcony access. That being said, the facility is actually pretty nice with a pretty well built out walking area with multiple fire pits. The continental breakfast met low expectations, except for the fact that the coffee was pretty good.
2024 年 2 月に 2 泊滞在
Best Western Plus High Country Innからの返信 (投稿日 : 2024 年 2 月 13 日)
Thank you for taking the time to share your review. We are glad that you enjoyed much of your stay and I always appreciate seeing where we can improve. I like the idea of adding pictures that show we provide rooms with exterior entrances as well. We never want to hide what we are. Thank you again for sharing that. We loved having you and would love for you so stay with us again!

10/10 (非常に良い)

Michael、idaho falls

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The manager (Michelle) was amazing!! The food at the restaurant excellent!
2024 年 2 月に 1 泊滞在
Best Western Plus High Country Innからの返信 (投稿日 : 2024 年 2 月 13 日)
We are so glad to hear that you enjoyed your time with us and we hope to see you again. Thank you!

10/10 (非常に良い)

Bryan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Best Western Plus High Country Innからの返信 (投稿日 : 2024 年 2 月 13 日)
We are glad to see that you enjoyed your stay and we hope you come see us again! Thank you

8/10 (良い)

Michael

2024 年 1 月に 1 泊滞在
Best Western Plus High Country Innからの返信 (投稿日 : 2024 年 3 月 25 日)
Thank you for choosing to stay with us - we hope you will come stay with us again the next time you are in our area.

10/10 (非常に良い)

Lucinda

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Best Western Plus High Country Innからの返信 (投稿日 : 2024 年 2 月 5 日)
We are so glad that you enjoyed your stay and we hope to see you again. Thank you!

10/10 (非常に良い)

Toni

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good location for skiing Snow Basin and Powder Mountain. Easy access to dining on 25th Street.
2024 年 1 月に 4 泊滞在
Best Western Plus High Country Innからの返信 (投稿日 : 2024 年 2 月 1 日)
We are so glad that you enjoyed your stay and hope you will come see us again on your next ski adventure! Thank you

10/10 (非常に良い)

Monte C

2024 年 1 月に 2 泊滞在
Best Western Plus High Country Innからの返信 (投稿日 : 2024 年 3 月 25 日)
We are so glad that you enjoyed your stay and we hope you come see us again soon. Thank you

8/10 (良い)

Benjamin

出張, 家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The lady checking people in was very slow. She would talk with every guest making it even longer. There was a line of guests from the counter to the door and this gal just kept talking away to people about everything under the sun. Would have preferred more efficiency and less chatter
2024 年 1 月に 1 泊滞在
Best Western Plus High Country Innからの返信 (投稿日 : 2024 年 2 月 1 日)
We are glad that you enjoyed much of your stay and also appreciate your feedback on our employee. While we want our staff to be friendly, giving each guest personal attention and service, I recognize that there are times more appropriate than others to have lengthy conversations. I will pass this on for training and awareness and I appreciate you sharing this with me. We hope you come see us again!

6/10 (普通)

Bonnie Richards

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Did not like the fact my king size room had the bathroom vent dangling down in the bathroom, x2 metal screws lying on the desk, vent cover lying against the bathroom wall.. Felt with paying high price, the room should of been in all working conditions; not left with maintenance issues.
2024 年 1 月に 1 泊滞在
Best Western Plus High Country Innからの返信 (投稿日 : 2024 年 2 月 1 日)
Thank you for sharing this and please accept my apologies. I believe this room was not in a condition to be rented and we should have caught that beforehand. I will make sure repairs are made before it is rented again.

10/10 (非常に良い)

Kenny

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location, friendly staff. Great shower head :-). Strong water pressure, GREATbreakfast!
2024 年 1 月に 1 泊滞在
Best Western Plus High Country Innからの返信 (投稿日 : 2024 年 1 月 22 日)
We are so glad to hear that you enjoyed your stay and our property - I will be sure to pass on your compliments. We loved having you and we hope you come see us again!

8/10 (良い)

Scot

良かった点 : 清潔度、スタッフとサービス
2024 年 1 月に 1 泊滞在
Best Western Plus High Country Innからの返信 (投稿日 : 2024 年 1 月 22 日)
We are glad that you enjoyed your stay and we hope you come see us again. Thank you

4/10 (不満)

Brock

出張, 小さなお子様連れの家族旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
For as much as we paid to stay only one night I expected a little more quality. The pictures were what sold me on it. Upon arrival the outside area and the main lobby is stunning! But the room we stayed in was not as nice as it looked in pictures. The sink when turned on had a leak that would wrap around the counter as you brushed your teeth so we had to use a towel to not get wet. The ceiling of the bathroom was flaking away as was the paint on the door. The closet door was not moveable unless you wanted to hear a loud screech due to it not being on the hinges properly. All in all, it was a place to stay and that’s what we needed. But I would never pay as much as I did to stay here again.
2024 年 1 月に 1 泊滞在
Jennifer, Best Western Plus High Country Innからの返信 (投稿日 : 2024 年 1 月 18 日)
I appreciate you sharing that this was not the experience you were hoping for - it is not the experience we want any of our guests to have. We obviously missed something with renting your room and I want you to know that we have closed that room to make repairs for future guests. We would love for you to give us another chance to give you a better experience should your travels bring you our way again and would love for you to reach out to me so that I may assist you. Thank you for sharing this and helping us to be our best.

6/10 (普通)

Wendy

良かった点 : 清潔度
A middlen hotel
2024 年 1 月に 2 泊滞在
Best Western Plus High Country Innからの返信 (投稿日 : 2024 年 1 月 18 日)
Thank you for choosing to stay with us, we would love to have you again and to give you a better experience.

10/10 (非常に良い)

Brittany

ペット同伴の旅行, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 1 月に 2 泊滞在
Best Western Plus High Country Innからの返信 (投稿日 : 2024 年 1 月 15 日)
We are so glad that you enjoyed your stay and hope you come see us again soon.