2/10 (非常に不満)
Arielle F.
2023 年 9 月 11 日
気になった点 : 清潔度
STAY AWAY
When we arrived at the property there was no power. We reported this to Melissa and she suggested we get some candles. That was the first red flag. She offered a refund and stated she would return it via Vrbo. So we went to a hotel to check in for the night. While at the hotel we called Vrbo and was told no refund is being given by Melissa we contacted her with no response. Around midnight we get a call from Milo the guardsman and says we have power you can come back. We had already payed for a night at another hotel so that was frustrating. The next day when we arrived to the villa the AC wasn’t working and there were ants everywhere. We tried to contact Melissa once again but she didn’t respond. Worst experience ever. I would stay far away from this villa and any of the other 2 she has on property as they are not well maintained and the pictures are old and represent what the property used to look like.
Arielle F.
2023 年 9 月に 2 泊滞在