ロビー

クオリティ イン & スイーツ オーシャンサイド ニア キャンプ ペンドルトンの口コミ

2.5 out of 5

口コミ

7.2

良い

評価 10 - 1001 件の口コミ中 302 件が非常に良い" "
評価 8 - 1001 件の口コミ中 305 件が良い" "
評価 6 - 1001 件の口コミ中 185 件が普通" "
評価 4 - 1001 件の口コミ中 106 件が不満" "
評価 2 - 1001 件の口コミ中 103 件が非常に不満" "

7.2/10

清潔度

8.0/10

スタッフとサービス

6.8/10

設備とサービス

6.8/10

施設のコンディションと設備

7.0/10

環境への配慮

口コミ

8/10 (良い)

宿泊されたお客様

2019 年 4 月に 10 泊滞在
cherriからの返信 (投稿日 : 2019 年 4 月 22 日)
Thank you for staying with us. We really appreciate your business.

6/10 (普通)

Kenenbay

出張, 小さなお子様連れの家族旅行
気になった点 : 設備とサービス、施設のコンディションと設備
Doors were not working properly
2024 年 5 月に 1 泊滞在

8/10 (良い)

David、Providence

出張
良かった点 : 清潔度、スタッフとサービス
It's okay; you can tell it has been fixed up recently, but it's kind of just covering up the old stuff. Everything was good and a good value for the price I paid. Breakfast was minimal: a couple cereals, waffles, yogurt, and juices.
2024 年 5 月に 3 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 18 日)
Hello David,Thank you for sharing your feedback with us. We are pleased to hear that you found our hotel to offer good value for the price paid. We appreciate your comments regarding our recent renovations. Our breakfast offerings are designed to provide a variety of options for our guests to enjoy. We hope to welcome you back for another pleasant stay in the future.

4/10 (不満)

Chris

出張
良かった点 : スタッフとサービス
気になった点 : 設備とサービス
Smelled like gas and door did not work
2024 年 4 月に 7 泊滞在
Kristine Gulick, Guest Relationsからの返信 (投稿日 : 2024 年 5 月 6 日)
Chris, We're so sorry to hear that you encounterd these issues during your stay. We will review both with our leadership and maintenance team to ensure they are promptly resolved. Thank you!

8/10 (良い)

Claudia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Kristine Gulick, Guest Relationsからの返信 (投稿日 : 2024 年 5 月 1 日)
Thank you for providing such positive feedback! Our top priority is ensuring that our guests receive excellent value and have easy access to our property. If there's anything else you'd like to share or if you have any requests, please don't hesitate to reach out. We're excited about the opportunity to host you again for another fantastic stay!

10/10 (非常に良い)

Elizabeth

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great services
2024 年 4 月に 2 泊滞在
Kristine Gulick, Guest Relationsからの返信 (投稿日 : 2024 年 4 月 29 日)
Thank you for your insights, Elizabeth!

10/10 (非常に良い)

Rodolfo

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Kristine Gulick, Guest Relationsからの返信 (投稿日 : 2024 年 4 月 29 日)
Thank you Rodolfo! We hope to welcome you back again soon!

8/10 (良い)

Sara

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス
Nice place.
2024 年 4 月に 1 泊滞在
Kristine Gulick, Guest Relations からの返信 (投稿日 : 2024 年 4 月 29 日)
Thank you for your feedback, Sara!

2/10 (非常に不満)

Suraj

2024 年 4 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 15 日)
Hello Suraj, We're sorry to hear you didn't fully enjoy your stay with us. Please feel free to reach out to us with any feedback you'd like to share so we can address any issues. We value your input and aim to provide a pleasant experience for all our guests.

8/10 (良い)

alexandra

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The staff was extremely friendly and nice. It’s definitely not a fancy hotel or anything but was clean and the king room was spacious. It had a TV, microwave & mini fridge. Me & my daughter enjoyed the jacuzzi which was also clean. Got the job done for my one night i needed in oceanside.
2024 年 4 月に 1 泊滞在
Kristine Gulick, Guest Relations Managerからの返信 (投稿日 : 2024 年 4 月 21 日)
Alexandra, Thank you so much for taking the time to provide this excellent review. We are so glad we could make you feel at home. We look forward to welcoming you back the next time you're in the area. Safe & Happy travels!

6/10 (普通)

Airam

良かった点 : 清潔度、スタッフとサービス
2024 年 4 月に 1 泊滞在
Kristine Gulick, Guest Relationsからの返信 (投稿日 : 2024 年 4 月 16 日)
Airam, We're sorry to hear your experience did not quite meet expectations. We appreciate your insights and we'll work with our team to make improvements. Thank you!

10/10 (非常に良い)

Wendy

良かった点 : 清潔度、スタッフとサービス
Breakfast has only pancakes
2024 年 4 月に 1 泊滞在
Kristine Gulick, Guest Relations からの返信 (投稿日 : 2024 年 4 月 12 日)
Wendy, Thank you for sharing your experience. We will review this with our breakfast team to esure we have ample offerings. Glad to hear your overall experience was a great one!

4/10 (不満)

Madison

2024 年 4 月に 2 泊滞在
Kristine Gulick, Guest Relations からの返信 (投稿日 : 2024 年 4 月 29 日)
Madison, We're so sorry that your experience did not meet expectations, and we will review your feedback with our team to ensure improvements are made. Thank you!

8/10 (良い)

Hank

良かった点 : スタッフとサービス
2024 年 3 月に 2 泊滞在
Kristine Gulick, Guest Relations からの返信 (投稿日 : 2024 年 4 月 12 日)
Hank, we hope to welcome you back again soon!

10/10 (非常に良い)

Jason Teh Hsun、MONTEREY PARK

2024 年 3 月に 3 泊滞在
Kristine Gulick, Guest Relationsからの返信 (投稿日 : 2024 年 4 月 12 日)
Jason, so glad we could host while you were in Oceanside. Thank you for taking the time to provide this feedback.

4/10 (不満)

nileshma

良かった点 : 清潔度、スタッフとサービス
None of the pool area was working..very disappointed with hot tub .
2024 年 3 月に 3 泊滞在
Kristine Gulick, Guest Relationsからの返信 (投稿日 : 2024 年 3 月 28 日)
Nileshma, We apologize for the disappointment you experienced with our pool area, especially the hot tub. Your feedback is important to us, and we're sorry that we fell short of your expectations in this regard. Rest assured, we're investigating the issues with our pool facilities and working diligently to address them promptly. We understand the importance of providing a relaxing and enjoyable experience for our guests, and we're committed to making necessary improvements to ensure that your next visit exceeds your expectations.

8/10 (良い)

Melvin

良かった点 : 設備とサービス
It was nice and peaceful stay
2024 年 1 月に 2 泊滞在
Kristine Gulick, Guest Relationsからの返信 (投稿日 : 2024 年 3 月 22 日)
Melvin, We're thrilled to hear that you enjoyed your stay with us and found it peaceful. Creating a serene atmosphere for our guests is always a top priority for us. Thank you for your kind words, and we look forward to welcoming you back for another relaxing experience soon!

2/10 (非常に不満)

MIRIKA

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I saw 4 roaches only one night. Disgusting. We requested to change room but not available. In the morning, the light in the bathroom went off. Very horrible experience
2024 年 3 月に 1 泊滞在
Kristine Gulick, Guest Relationsからの返信 (投稿日 : 2024 年 3 月 22 日)
Mirika, We're deeply sorry to hear about your experience. Please accept our sincerest apologies for the inconvenience caused by the presence of roaches and the issue with the bathroom light. This falls well short of the high standards we strive to maintain. Rest assured, we're taking immediate steps to address these issues to prevent any recurrence. Your feedback is invaluable, and we're committed to making it right. We understand your disappointment and would like to offer you compensation for your inconvenience. We hope for the opportunity to welcome you back and provide you with the exceptional experience you deserve.

4/10 (不満)

Kaya

グループ旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Hot tub would not heat up. Key card were given blank and would have to keep going to the office to get them fixed just to open our door.
2024 年 3 月に 1 泊滞在
Kristine Gulick, Guest Relationsからの返信 (投稿日 : 2024 年 3 月 25 日)
Kaya, We sincerely apologize for the inconvenience you experienced during your stay. Your feedback regarding the hot tub and key cards is deeply concerning, and we're committed to addressing these issues immediately to ensure a smoother and more enjoyable experience for our guests. Please rest assured that we're investigating the matter with our maintenance and front desk teams to prevent any recurrence. We understand the frustration this may have caused and appreciate your patience and understanding.We value your feedback and hope to have the opportunity to welcome you back for a much-improved stay in the future. Thank you for bringing these matters to our attention.

2/10 (非常に不満)

john

カップルで旅行
気になった点 : 清潔度、施設のコンディションと設備
Not much Mold on window sill Wallpaper pealing Sink got water coming up in it in bottom room
2024 年 3 月に 2 泊滞在
Kristine Gulick, Guest Relationsからの返信 (投稿日 : 2024 年 3 月 22 日)
We're deeply sorry to hear about the issues you encountered during your stay. Your feedback is invaluable to us, and we apologize for falling short of your expectations. Rest assured, we're taking immediate steps to address the mold, peeling wallpaper, and sink issue to ensure that these issues are resolved promptly. We strive to provide a comfortable and enjoyable experience for all our guests, and we're committed to making it right. Thank you for the opportunity to get this resolved.

10/10 (非常に良い)

Rachel

良かった点 : 設備とサービス、施設のコンディションと設備
Super easy no hassle check in no noises neighbors
2024 年 3 月に 1 泊滞在
Kristine Gulick, Guest Relationsからの返信 (投稿日 : 2024 年 3 月 22 日)
Rachel, We're delighted to hear that your check-in process was smooth and hassle-free, and that you enjoyed a peaceful stay without any noisy neighbors. Providing a comfortable and quiet environment is a top priority for us, and we're thrilled that it contributed to your positive experience.Thank you for choosing us, and we look forward to welcoming you back for another enjoyable stay in the future!

8/10 (良い)

JaKaiya

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Pretty good, especially for the price
2024 年 3 月に 2 泊滞在
Kristine Gulick, Guest Relationsからの返信 (投稿日 : 2024 年 3 月 22 日)
JaKaiya, We're glad to hear that you found value in your experience with us! Providing great service at an affordable price is important to us, and we're delighted that you feel we've achieved that. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back in the future!

10/10 (非常に良い)

Katherine

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was perfect for the occasion.
2024 年 3 月に 2 泊滞在
Kristine Gulick, Guest Relationsからの返信 (投稿日 : 2024 年 3 月 22 日)
Katherine, We greatly appreciate your perfect score! It's fantastic to hear that you had such a wonderful experience with us. If there's anything specific that stood out to you during your stay, please feel free to share it with us. We hope to have the pleasure of welcoming you back again soon for another exceptional stay. Thank you for choosing us!

10/10 (非常に良い)

Denise

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Excellent customer service the girl that checked us in went above and beyond to help us out will definitely come back
2024 年 3 月に 1 泊滞在
Kristine Gulick, Guest Relationsからの返信 (投稿日 : 2024 年 3 月 22 日)
Denise, Thank you so much for your glowing review! We're thrilled to hear that our staff provided you with excellent customer service, especially during check-in. Going above and beyond for our guests is what we strive for, and we're delighted that it made a positive impact on your experience. We look forward to welcoming you back on your next visit!

4/10 (不満)

Steve

小さなお子様連れの家族旅行
気になった点 : 施設のコンディションと設備
Dirty towels, dirty sheets, dirty floors in the room (our kids feet were black after walking on them). The hot tub was lukewarm. The hallway and room smelled horrible. The staff was friendly.
2024 年 2 月に 1 泊滞在
Kristine Gulick, Guest Relationsからの返信 (投稿日 : 2024 年 3 月 22 日)
Steve, We apologize for the cleanliness issues you encountered during your stay. Our team is addressing these concerns promptly. We appreciate your recognition of our friendly staff. Please allow us the opportunity to make things right during your next visit.

2/10 (非常に不満)

Robert A

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 5 泊滞在
Kristine Gulick, Guest Relationsからの返信 (投稿日 : 2024 年 3 月 22 日)
Robert, We're truly sorry to see that your experience fell short of expectations. Your feedback is invaluable to us, and we're committed to addressing any issues to improve our service. Please reach out to us directly so we can better understand your concerns and work towards a resolution. We value your satisfaction and hope for the opportunity to regain your trust in the future.

4/10 (不満)

Teal

家族旅行
気になった点 : 設備とサービス、施設のコンディションと設備
Motel is on a busy highway which is noisy. We were on the first floor and you could hear the upstairs people. The included breakfast was 2 options for cereal (fruit loops and Raisin Bran) and waffle (that you had to make). Wouldn’t stay again.
2024 年 2 月に 1 泊滞在
Kristine Gulick, Guest Relationsからの返信 (投稿日 : 2024 年 3 月 22 日)
Teal, We sincerely apologize for the inconvenience you experienced during your stay. We understand that noise disturbances and limited breakfast options can impact your comfort and overall satisfaction. Please know that your feedback is crucial to us, and we're taking steps to address these concerns to enhance the guest experience. We strive to provide a peaceful environment and a satisfying breakfast selection for all our guests, and we regret falling short of your expectations. Your comments will be shared with our team to make necessary improvements. Thank you!

4/10 (不満)

Adam

気になった点 : 設備とサービス、施設のコンディションと設備
Had CC to go out and buy candles the first night to hide the awful smell. Pool but not heated Property was dank and dismal Never going back
2024 年 2 月に 3 泊滞在
Kristine Gulick, Guest Relationsからの返信 (投稿日 : 2024 年 3 月 21 日)
Adam, We're genuinely sorry to hear about your recent stay. Your feedback regarding the odor in your room, the unheated pool, and the overall condition of our property is concerning.Please accept our sincerest apologies for the inconvenience and discomfort you experienced. We take your feedback seriously and will address these issues with our team immediately.While we understand your decision not to return, we hope you'll reconsider in the future. Should you choose to give us another chance, please reach out to me directly, and I'll ensure your next stay is exceptional.

8/10 (良い)

RAM KUMAR

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Decent hotel
2024 年 2 月に 1 泊滞在
Kristine Gulick, Guest Relationsからの返信 (投稿日 : 2024 年 3 月 21 日)
Thank you for your kind review, Ram! Happy and safe travels!

2/10 (非常に不満)

Luzviminda、temecula

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
property needs upgrade big time
2024 年 2 月に 2 泊滞在
Kristine Gulick, Guest Relationsからの返信 (投稿日 : 2024 年 3 月 21 日)
Luzviminda, We're sorry to hear that your stay did not meet your expectations, particularly regarding the condition of our property. Please know that your concerns have been taken seriously, and we are actively working on plans for upgrades and renovations to enhance the overall experience for our guests.Your feedback serves as valuable insight as we continue to strive for excellence, and we hope for the opportunity to welcome you back in the future to showcase the improvements we've made.

2/10 (非常に不満)

Timothy

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 3 泊滞在
Kristine Gulick, Guest Relationsからの返信 (投稿日 : 2024 年 3 月 21 日)
Timothy, We're so sorry that your stay was less than expectations- we will work with our team to identify any issues you encounted and make improvements. We hope to have the opportunity to host you the next time you're back in the area.

8/10 (良い)

Jazzell

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在
Kristine Gulick, Guest Relationsからの返信 (投稿日 : 2024 年 3 月 21 日)
Thank you for your feedback, Jazzell!

10/10 (非常に良い)

Gene

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice place
Good place to stay nice rooms
2024 年 1 月に 1 泊滞在
Kristine Gulick, Guest Relationsからの返信 (投稿日 : 2024 年 3 月 21 日)
Thank you Gene, we look forward to welcoming you back in the future should your travels bring you to the Oceanside area!

4/10 (不満)

Catherine

カップルで旅行, 家族旅行, 小さなお子様連れの家族旅行
良かった点 : スタッフとサービス、設備とサービス
気になった点 : 清潔度、施設のコンディションと設備
Jacuzzi didn’t work not even hot and dirty no lights in pool area, drug dealers around property all night long hanging out on the stair cases ! Loud noisy neighbors kept us up all night staff even yelling and banging on the doors next to us yelling for the customers next door to us
Kristine Gulick, Guest Relations Managerからの返信 (投稿日 : 2024 年 2 月 9 日)
Catherine, We apologize for the issues you faced during your stay. Our team is addressing the Jacuzzi malfunction, security concerns, and noise disturbances. We're committed to improving and hope you'll give us another chance. Thank you!

8/10 (良い)

Jacqueline

2024 年 1 月に 2 泊滞在
Kristine Gulick, Guest Relations Managerからの返信 (投稿日 : 2024 年 2 月 9 日)
Thank you for your kind score! We look forward to welcoming you back soon!

8/10 (良い)

Anthony

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We stayed 1/27-1/28. Convenient freeway access and multiple restaurants/shopping within a couple minutes drive. The staff we interacted with were nice and personable. Hotel was clean and seemed safe, but I didn't give it a full 5 stars because it was a bit dated. It looks like there was an attempt at a renovation, but whoever's in charge was pinching pennies. Overall, I would stay there again. Just keep in mind that it's not the Ritz, but it's certainly not a slum either.
2024 年 1 月に 1 泊滞在
Kristine Gulick, Guest Relations Managerからの返信 (投稿日 : 2024 年 1 月 29 日)
Hello Anthony,Thank you for choosing to stay at our hotel and for sharing your feedback. We appreciate your positive comments about our convenient location, friendly staff, and cleanliness. We are continuously working on improvements, and your observations about the dated appearance are duly noted. We hope to provide an even better experience for our guests in the future.We look forward to welcoming you back on your next visit and we aim to exceed your expectations!

4/10 (不満)

Yara

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Breakfast was not good at all and the did not have butter for the waffles
2024 年 1 月に 1 泊滞在
Kristine Gulick, Guest Relations Managerからの返信 (投稿日 : 2024 年 1 月 29 日)
Yara,Thank you for choosing to stay at our hotel and for sharing your feedback. We apologize that our breakfast did not meet your expectations and that we were out of butter for the waffles during your visit. Your comments are valuable to us as we continuously work to enhance our guest experience. Safe Travels!

4/10 (不満)

Joni

気になった点 : 施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Kristine Gulick, Guest Relations Managerからの返信 (投稿日 : 2024 年 1 月 29 日)
Joni, Thank you for taking the time to provide us with feedback about your recent stay at our hotel. We are sorry to hear that your experience fell short of your expectations. We would appreciate more details about your stay so that we can address your concerns and make necessary improvements. Please feel free to reach out to us directly with any specific feedback you have. Thank you!

8/10 (良い)

Florililia

家族旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Comfortable beds, spacious and clean. It’d be nice to add more to their breakfast menu.
2024 年 1 月に 2 泊滞在
Kristine Gulick, Guest Relations Managerからの返信 (投稿日 : 2024 年 1 月 29 日)
Thank you for choosing to stay at our hotel and for taking the time to share your feedback! We are delighted to hear that you found our beds comfortable, and you enjoyed the spacious and clean accommodations.We appreciate your suggestion regarding our breakfast menu. Guest feedback is essential to us, and we will consider your input as we continually strive to improve our offerings. We hope to welcome you back for a future stay!

4/10 (不満)

Neomi

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
The rooms were poorly lit. They smell moldy. The floors were poorly installed. Bathrooms were old and they do not lock. Breakfast was disappointing. Only serve waffles and coffee was cold.
2024 年 1 月に 1 泊滞在
Kristine Gulick, Guest Relations Managerからの返信 (投稿日 : 2024 年 1 月 24 日)
Neomi, We apologize for any inconveniences you experienced during your stay. Your feedback regarding room lighting, odors, and bathroom locks is duly noted. We will work to address these issues. We also appreciate your comments about our breakfast and will strive to improve.Thank you for your feedback, and we hope to have another opportunity to serve you better in the future!

6/10 (普通)

Cristeta

家族旅行, 小さなお子様連れの家族旅行
良かった点 : スタッフとサービス、設備とサービス
The building was pretty dated and definitely needs upkeep. The service was excellent though.
2023 年 12 月に 1 泊滞在
Kristine Gulick, Guest Relations Managerからの返信 (投稿日 : 2024 年 1 月 24 日)
Cristeta, Thank you for your feedback regarding your recent stay at our hotel. We appreciate your compliments on our service, and I'm pleased to hear that our team provided you with excellent service during your visit.Regarding your comments about the building, we are continuously working on improvements and updates to enhance our guests' experience. Your input is valuable to us, and we will use it to prioritize areas that need attention.We hope to welcome you back in the future, and we aim to provide you with an even more enjoyable stay.

4/10 (不満)

Adriana

小さなお子様連れの家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The bathroom walls had mold.
2024 年 1 月に 1 泊滞在
Kristine Gulick, Guest Relations Managerからの返信 (投稿日 : 2024 年 1 月 24 日)
Adriana, We'd like to apologize for the issue you encountered with mold in the bathroom. Your feedback is important to us, and we take this matter seriously. Our team will address this immediately to ensure a clean and healthy environment for all our guests.Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back in the future!

6/10 (普通)

Claudia

カップルで旅行, 家族旅行
良かった点 : スタッフとサービス
needs updating, hall carpets is old, the staff was friendly, the room was clean but basic, we stayed 1 night to the 1/2 marathon across the way at The Shopps so it was very convenient and near lots of restaurants & stores & freeway
2024 年 1 月に 1 泊滞在
Kristine Gulick, Guest Relations Managerからの返信 (投稿日 : 2024 年 1 月 16 日)
Thank you for sharing your thoughts about your recent stay. We appreciate your feedback and are pleased to hear that you found our staff friendly and your room clean. We understand your comments about the need for updates, and we are continuously working to enhance our property.We hope you had a great time at the half marathon, and we look forward to welcoming you back in the future!

2/10 (非常に不満)

Begench

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Our room had a broken door. We had hard time to open the room entrance door from either inside or outside. Never recommend this place. I will be asking refund.
2024 年 1 月に 1 泊滞在
Kristine Gulick, Guest Relations Managerからの返信 (投稿日 : 2024 年 1 月 16 日)
Begench, We sincerely apologize for the inconvenience you experienced during your stay. Your feedback is important to us, and we take your concerns seriously. Rest assured that we are working to address the issue with the door to prevent any future problems for our guests. Thank you for bringing this to our attention and allowing us the opportunity to resolve.

10/10 (非常に良い)

Marlayna

2024 年 1 月に 1 泊滞在
Kristine Gulick, Guest Relations Managerからの返信 (投稿日 : 2024 年 1 月 16 日)
Thank you for the perfect score, Marlayna! We're so glad we could provide execellent accommodations while you were in the area. We hope to welcome you back soon!

10/10 (非常に良い)

Michael Turnquist

家族旅行
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Would stay here again
Great value. The hotel was a little dated but super clean and comfortable. Everyone that worked there was super friendly. Easy location to find too.
2024 年 1 月に 1 泊滞在
Kristine Gulick, Guest Relations Managerからの返信 (投稿日 : 2024 年 1 月 16 日)
Thank you for sharing your positive feedback! We are delighted to hear that you found our hotel to be a great value and appreciated our clean and comfortable accommodations. It's fantastic to know that our friendly team members made your stay even more enjoyable.We take pride in providing a welcoming and clean environment for our guests, and we're thrilled that you had a comfortable stay. We hope to have the pleasure of welcoming you back in the future. Happy Travels, Michael!

8/10 (良い)

Gabriel

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
great place,confy beds ,noiseless!
great location, overall bed confort is great, has great insulation, no outer sounds from freeway!! great rest!!!
2023 年 12 月に 2 泊滞在
Kristine Gulick, Guest Relations Managerからの返信 (投稿日 : 2024 年 1 月 16 日)
Thank you, Gabriel! We are delighted to hear that you enjoyed our great location, comfortable beds, and the insulation that provided you with a peaceful and restful night's sleep. It's our priority to ensure our guests have a comfortable and enjoyable stay, and your feedback is greatly appreciated. We hope to continue exceeding your expectations on future visits, and we look forward to welcoming you back!

10/10 (非常に良い)

maria

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
Kristine Gulick, Guest Relations Managerからの返信 (投稿日 : 2024 年 1 月 7 日)
Thank you for the perfect score Maria! We hope you truly had a perfect stay here in Oceanside and we look forward to welcoming you back! Safe travels!

8/10 (良い)

Gang

家族旅行, 小さなお子様連れの家族旅行
良かった点 : スタッフとサービス、設備とサービス
I can hear the steps from upstairs
2023 年 12 月に 3 泊滞在
Kristine Gulick, Guest Relations Managerからの返信 (投稿日 : 2024 年 1 月 4 日)
Gang, Thank you for choosing to stay with us and for sharing your feedback about your recent visit. We apologize for any inconvenience you experienced due to noise disturbances from the guests in the room above yours. Our team is committed to ensuring that all our guests have a peaceful and comfortable stay. In the future, please do not hesitate to contact our front desk staff if you encounter any issues during your stay. They are available 24/7 to address any concerns and help make your stay more enjoyable.We appreciate your understanding and hope you will give us another opportunity to provide you with a quieter and more comfortable stay on your next visit!

10/10 (非常に良い)

Eduardo、La Cañada

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The room was clean and spacious. The shower had good water pressure.
2023 年 12 月に 1 泊滞在
Kristine Gulick, Guest Relations Managerからの返信 (投稿日 : 2024 年 1 月 16 日)
Eduardo, Thank you for taking the time to share your feedback. We are delighted to hear that you found your room to be clean and spacious and that you enjoyed the good water pressure in the shower. Our team works hard to ensure our guests have a comfortable and pleasant stay. We hope to have the pleasure of welcoming you back on your next visit!