First, My family and I almost stay exclusively in VRBO properties for quite a while. I have never found the need to send anything but a stellar review.
Check in, communication prior and during was as normal.
the property itself caused discomfort and delays to our plans during the week.
Upon checking in late Tuesday eve the AC was not functional, we decided to just bear it and get settled in til AM. ( I will add that the AC unit was a floor one with a tube taped to the front window to vent, making the window unable to open or close)
Wed. AM I informed Beachfront, they said they would send a tech to fix it, it was very quick and appreciated. Upon my return we met, he said it was a dirty filter and was fixed. 15 minutes later the unit again failed. I again called and they sent a tech a couple hours later. This time it was "water in the pan" and was "fixed. literally 15 minutes later it failed again and I asked for help.
they sent another - This one was helpful. There were two new units built in That you see in the posted pics. They dont show you the one actually used they blocked from view with the blue lounge chair. he switched the AC control to those - perfect. I asked about the "jankey ones thru the window, he replied "I dont know why they continue to use those, they are crap"
On Thursday I returned from work with a puddle in the kitchen, upon inspection there were two large ceiling leaks in two different places. The paint literally looked like an about to burst water balloon in space 2, the 1st one already had.
I had an appointment and when returning there was a note saying it was fixed. problem fixed.
Monday morning I had an 11am client meeting. went outside to find a vehicle ( I was told by beachfront was the main resident) parked across the garage area making it impossible to leave. three calls later asking them to find the owner I was told "you weren't supposed to park in the garage"
I was given a door code and a garage code, per usual VRBO trips they spell out where to park, I assumed getting a garage code that was the place, it was for 6 days without incident.
I had to cancel my meeting, waited for two hours before I was let out of "Garage jail". This meeting was for a San Diego Hospital. I basically lost a four hundred thousand dollar project because I couldn't' get there. I expect some type of accommodation refund. that would be fair. VRBO'ers, I'll keep ya posted, I'd avoid this place for sure.
