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The property is well maintained and conveniently located just a short walk from the Musanze bus terminal. The staff is friendly, knowledgeable and very helpful. The food prepared by the guest house cook was excellent! Our only concern was the lack of hot water in the shower, but that may have been due to the fact that we didn't know to plug in the water heater.

The staff are responsive and kind, the grounds are lovely, and the rooms were nice.

We had a wonderful stay at Volcanoes Over View Safaris and Camp. The staff were incredibly friendly, welcoming, and accommodating throughout our visit. Although Google Maps initially led us to an impassable road, the local community was kind enough to guide us safely to the camp, which we truly appreciated. Once we arrived, everything exceeded our expectations. Our room was spacious, the showers were hot, and the staff made sure every request was met promptly. We were visiting the area for...

This hotel is the best place to stay in Kinigi/to gorilla trek! It’s the closest lodge to the Dian Fossey campus and women’s village, and the staff is exceptional. They are very friendly and helpful and went above and beyond. We loved that we’d come back to the hotel and they’d clean our shoes and give us a foot massage. They’d also get a fire going in your room while you are having dinner. We’d come back to bed with a heated bed (thanks to a warm water bottle they place in there) and a fire...

Amazing service, charming rooms, fantastic food. I went there after a gorilla trek and before hiking up Bisoke and they were fantastic. They helped arrange transport as well. Will absolutely be staying here again if I'm back in Musanze.

We had such a great time here! Property felt safe and welcoming. Everything was very clean. Beds were comfortable and water was hot for a few minutes. Michael is genuinely the most hospitable person I have ever met on the road. He offered to pick us up from the bus station when we arrived, arranged transportation to and from the national park, and even invited us into his own home for breakfast. He went above and beyond for us and I would go so far as to call him our good friend. Would...

We were only here for one night, but Frances was a great host. The room as clean and comfortable, and he provided a good breakfast. We opted not to go to Volcanoes National Park, but Frances provided us with a great guide, who took us to Twin Lakes. On that trip we met MANY wonderful Rwandans out in the countryside, and saw beautiful scenery. The next morning our guide, Janvier, took us to the park where the baby gorilla naming ceremony is held, then out into the countryside again. FANTASTIC!

Best hotel experience I have ever had. Service and staff were impeccable. The food was excellent and the room was exceptional. Ambiance of the restaurants and Jacks Hanna house was great- my coffee tasting and archery class help to fill my time.

I loved this place so much. Staff especially is just so kind and amazing! Everyone who works there deserves a raise. Beautiful hotel, clean and massive rooms, and Pacific helped me arrange transportation which was super helpful. Definitely staying here again if I ever visit. Thank you!

The staff was the best part. They were so accommodating and friendly. The garden was also beautiful and the food was amazing. Highly recommend.

I was working remotely and enjoyed the peaceful vibe and strong internet. The views helped me relax after meetings.