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ザ ギルデッド イグアナ サーフ ホテルの口コミ

4 out of 5
ザ ギルデッド イグアナ サーフ ホテル
Playa Guiones, Nosara

口コミ

9.8

最高に素晴らしい

評価 10 - 303 件の口コミ中 280 件が非常に良い" "
評価 8 - 303 件の口コミ中 16 件が良い" "
評価 6 - 303 件の口コミ中 1 件が普通" "
評価 4 - 303 件の口コミ中 4 件が不満" "
評価 2 - 303 件の口コミ中 2 件が非常に不満" "

10/10

清潔度

9.8/10

スタッフとサービス

9.6/10

設備とサービス

10/10

施設のコンディションと設備

9.8/10

環境への配慮

口コミ

10/10 (非常に良い)

Susanne Claire

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful property, friendly and helpful staff, incredible food with many gluten free accommodations, and wonderfully working AC in the room (a must for me in warm climates). The concierges were super helpful in arranging dinner reservations, excursions, and transportation.
2024 年 5 月に 5 泊滞在

10/10 (非常に良い)

Lisa

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This hotel really lived up to expectations. It felt safe and quiet and had lots of options available. We also asked for a last minute transportation and they were able to accommodate which was very appreciated. We would recommend this property
2024 年 5 月に 3 泊滞在
Reservations Teamからの返信 (投稿日 : 2024 年 5 月 8 日)
Dear LisaThank you so much for taking the time to share your positive experience with us! We're thrilled to hear that our hotel met your expectations and provided a safe and peaceful environment during your stay.We hope to host you soon!

10/10 (非常に良い)

Steven

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice property, large, well furnished, quiet rooms, beautiful grounds and pool area.
2024 年 4 月に 3 泊滞在
Reservations Teamからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Steven,thank you so much for your kind words and for taking the time to share your experience with us! We're delighted to hear that you enjoyed your stay at our property and found our accommodations to your liking.Your feedback means the world to us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If

10/10 (非常に良い)

Kathy

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice hotel in Nosara. The surf club didn’t wow us - gal was not very knowledgeable and was more interested in speaking to her friend than helping us. We ended up taking lessons elsewhere and more accessible and less expensive.
2024 年 4 月に 4 泊滞在
Reservations teamからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Kathy,Thank you for taking the time to share your feedback with us. We're glad to hear that you enjoyed your stay at our hotel. Providing exceptional service and ensuring our guests have memorable experiences is our top priority, and we apologize for falling short in this instance.We truly value your feedback and will address your concerns with our surf club team to ensure that all guests receive knowledgeable and attentive assistance. We appreciate your insight, and we hope to have the opportunity to welcome you back in the future and provide you with the excellent service and experiences that we're known for.

8/10 (良い)

Madhi

良かった点 : スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
Reservations teamからの返信 (投稿日 : 2024 年 4 月 27 日)
Dear Madhi, thak you for your time and score.

10/10 (非常に良い)

Michelle

良かった点 : 清潔度
Just perfect!
2024 年 3 月に 2 泊滞在
Reservations teamからの返信 (投稿日 : 2024 年 4 月 27 日)
Dear Michelle, thank you so much for your fantastic review! We're thrilled to hear that your experience was perfect and that we were able to meet your expectations. Your satisfaction is our utmost priority, and we look forward to welcoming you back again soon.

10/10 (非常に良い)

Jean-Guy

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
.
2024 年 1 月に 3 泊滞在
Reservations Teamからの返信 (投稿日 : 2024 年 2 月 27 日)
Thank you for your great score

10/10 (非常に良い)

david

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Bliss and perfection. Beautiful well appointed property with a pool situated close to everything in town and the beach. Professional service, sweet spa. You wont want to leave!
2024 年 2 月に 5 泊滞在
Reservations Teamからの返信 (投稿日 : 2024 年 2 月 27 日)
Dear David,Thank you for your delightful review! We're thrilled you found our property blissful and perfect. Our team works hard to ensure every aspect of your stay is exceptional. We're delighted you enjoyed our professional service and sweet spa amenities. We can't wait to welcome you back for another memorable experience!

10/10 (非常に良い)

Elana

2024 年 1 月に 1 泊滞在
Reservations Teamからの返信 (投稿日 : 2024 年 2 月 27 日)
Thank you for taking the time to let us know you had a great stay

10/10 (非常に良い)

meridith

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Wonderful stay in nosara. Hotel is lovely and very conveniently located.
2023 年 12 月に 6 泊滞在

10/10 (非常に良い)

Ellen

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nosara was the 2nd stop for us on our honeymoon and the Gilded Iguana Surf Hotel was an excellent option! We stayed in a yoga room which was very comfortable and had its own outdoor shower as tons of space. The property is beautiful, very clean and newly updated with a wonderful, helpful staff. It’s in an extremely convenient location, right by a trail to the beach, one of the downtown areas with tons of restaurants, bars, shops and nearby fresh juice bars. We walked everywhere except for when we had dinner at La Luna (highly recommend for stunning sunset views and delicious, fresh cuisine). Tamarindo is a very laid back small town that is big on surfing, yoga & wellness. One of the 5 blue zones in the world, the tap water is mineral rich & high alkaline & delicious! This is a very safe town with friendly locals & travelers but be warned that the roads driving into Nosara are rough - many dirt roads with lots of potholes.
2023 年 12 月に 2 泊滞在

10/10 (非常に良い)

Wendy

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 2 泊滞在

10/10 (非常に良い)

Nadia

2023 年 11 月に 7 泊滞在

10/10 (非常に良い)

Lauren

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 11 月に 3 泊滞在

8/10 (良い)

Kristin

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This property was overpriced for what it was. It was nice and clean and the rooms were nice. It is on a very busy street and several blocks from the beach. Membership at the surf club is not included.
2023 年 11 月に 3 泊滞在

10/10 (非常に良い)

Natalie

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Perfect location! Walkable to beach, shopping, and restaurants. Wonderful staff and breakfast was incredible.
2023 年 11 月に 2 泊滞在
Reservations Teamからの返信 (投稿日 : 2023 年 11 月 24 日)
Thank you for your kind words! We're delighted you enjoyed our location, friendly staff, and breakfast. We look forward to welcoming you back!

10/10 (非常に良い)

Janson

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
LOVELY!!!!!!!!
100% recommend. My husband and I stayed here for our honeymoon and had absolutely the most lovely time. We booked in early November because its less crowded and the prices were better. I was worried about that time frame (that it would be too rainy during the tail end of the wet season) but the weather was perfect and wonderful! It rained briefly twice while we were there and did not dampen any of the fun!
2023 年 11 月に 6 泊滞在
Reservations Teamからの返信 (投稿日 : 2023 年 11 月 14 日)
Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that you and your husband had a lovely time during your honeymoon stay. It warms our hearts to know that you chose to celebrate such a special occasion with us.

8/10 (良い)

Neal

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Staff was very friendly.
2023 年 10 月に 6 泊滞在
Reservations Teamからの返信 (投稿日 : 2023 年 11 月 1 日)
Thank you for taking the time to leave your feedback, Neal! Providing exceptional service and making our guests feel welcome is always our top priority.

10/10 (非常に良い)

Heather

2023 年 10 月に 3 泊滞在
Reservations Teamからの返信 (投稿日 : 2023 年 11 月 1 日)
Thank you! Heather, we hope to host you again soon!

10/10 (非常に良い)

Louise

2023 年 10 月に 6 泊滞在
Reservations Teamからの返信 (投稿日 : 2023 年 11 月 1 日)
Thank you!

10/10 (非常に良い)

Maximilian

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Sehr gutes Hotel. Klasse Zimmer und sehr gepflegte Unterkunft. Das Restaurant bietet sehr gutes Essen und Getränke. Auf jeden Fall zu empfehlen.
2023 年 10 月に 2 泊滞在
Reservations Teamからの返信 (投稿日 : 2023 年 11 月 1 日)
Thank you for your wonderful review Maximilian! We're delighted to hear that you had a great experience at our hotel. We take pride in providing top-notch accommodations and well-maintained facilities. It's also fantastic to know that you enjoyed the delicious food and drinks at our restaurant. Your recommendation means a lot to us, and we look forward to welcoming you back in the future.

10/10 (非常に良い)

Garrett

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 9 月に 6 泊滞在
Reservations Teamからの返信 (投稿日 : 2023 年 9 月 27 日)
Thank you

10/10 (非常に良い)

Benjamin

2023 年 9 月に 1 泊滞在
Reservations Teamからの返信 (投稿日 : 2023 年 9 月 27 日)
Thank you!Hoping to host you soon!

10/10 (非常に良い)

Michael

2023 年 9 月に 2 泊滞在
Reservations Teamからの返信 (投稿日 : 2023 年 9 月 27 日)
Thank you!

10/10 (非常に良い)

Anthony

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Gilded Iguana is a beautiful property with beautiful amenities, and excellent service all around. The hotel restaurant was great, with wonderful breakfast selections and the best coffee in all of Costa Rica. Travelers please note: the guilded iguana is a surf inspired hotel and caters specifically towards the local surf culture of Nosara.
2023 年 9 月に 3 泊滞在
Reservations Teamからの返信 (投稿日 : 2023 年 9 月 27 日)
Thank you for your kind words! We're thrilled you enjoyed your stay. We take pride in our surf-inspired culture and are delighted you found our amenities and service excellent. It's wonderful to hear that you loved our breakfast selections and coffee. We look forward to welcoming you back soon

10/10 (非常に良い)

Linda

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very cute hotel. Clean and had everything we needed. Staff was extremely friendly and helpful. They go out of their way to book tours etc for you and are excellent with communicating with guests. Breakfast was included and it was delicious with many options. They bring you a big plate of fruit and fresh pasteries before you even order breakfast. Only a 5 minute walk to the beach (if you are there during raining season, you could use a pair of rain boots to navigate the giant puddles if you decide to walk to restaurants and shops). Overall an excellent place.
2023 年 8 月に 2 泊滞在
Reservations Teamからの返信 (投稿日 : 2023 年 9 月 2 日)
We sincerely appreciate your wonderful review! Your kind words mean a lot to us. We look forward to the hosting you again in the future.

10/10 (非常に良い)

Franz Winiker

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Uno de los mejores hoteles de Costa Rica. Excelente atención e instalaciones impecables.
2023 年 8 月に 2 泊滞在
Reservations Teamからの返信 (投稿日 : 2023 年 8 月 28 日)
Dear Mr. Winiker, Thank you!Hoping to host you soon again.

10/10 (非常に良い)

Sounantha

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This was my third visit to Playa Guiones/Nosara area, but my children’s first visit to CR! The Guilded Iguana surpassed all expectations! We loved the hotel for its friendly, helpful staff, super clean hotel, amazing housekeeping, excellent breakfast, dining options, pool, we can go on! A few minutes to the beach, and we highly recommend the Iguana Surf Club if you’ve never surfed. The staff really takes care of you to ensure you have everything you need so you’re just enjoying your vacation! So many personal touches they added to our stay that really made us feel welcome and special. Kids raved about it too and said they’d love to go back soon! As well, the location is central to boutique shopping and other restaurants in the area, so you don’t need a vehicle! All in all, we highly recommend The Gilded Iguana for a wonderful stay!
2023 年 8 月に 5 泊滞在
Reservations Teamからの返信 (投稿日 : 2023 年 8 月 22 日)
From our friendly staff to the excellent breakfast and pool, we're glad you enjoyed it all. Your recommendation and kind words are greatly appreciated. Looking forward to hosting you again soon!

10/10 (非常に良い)

Daniel、Playa del Rey

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great property. Beautiful rooms. Excellent location. The only negative is one key per room. When you are traveling with teenagers going in different locations it makes it inconvenient and several times we had to ask staff to let us into the room. First time in my many travels.
2023 年 8 月に 4 泊滞在

10/10 (非常に良い)

Pericles

2023 年 7 月に 2 泊滞在

10/10 (非常に良い)

KIMBERLY DIANA

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very clean and delicious food. Close to beach. Staff truly friendly.
2023 年 6 月に 1 泊滞在
reservations teamからの返信 (投稿日 : 2023 年 6 月 12 日)
Thank you for your review! We're thrilled that you found our place clean and our food delicious. Our proximity to the beach is a bonus, and our friendly staff is always here to make you feel welcome. We appreciate your feedback and look forward to serving you again!

10/10 (非常に良い)

Melissa

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This may be my favorite hotel ever, and I travel a lot. I play a game during my stays where I think of things I’d do better if I owned the hotel. I can’t come up with one single thing! Room was amazing and bed was so comfortable. Staff was so friendly. Restaurant was really good. Free breakfast was a full meal. And the prices they charge for food and drinks is so reasonable. The entire upscale surfer vibe really worked for us. I would come back here in a heartbeat. In fact, I’ve already started looking at prices. And internet was perfect. You could easily work with confidence from your room (or even out by the pool). I can’t recommend this place enough.
2023 年 5 月に 4 泊滞在
Reservations Teamからの返信 (投稿日 : 2023 年 6 月 8 日)
Dear Melissa, thank you so much for taking the time to share your wonderful experience at our hotel. It brings us great joy to know that we met and exceeded your expectations in every aspect. We would be more than happy to welcome you back with open arms and provide you with another exceptional experience.

10/10 (非常に良い)

jimmy

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Très bien
Nous avons passé un très bon moment en famille, l’hôtel respecter toutes les conditions que ce soit celle d’ Hotels.com ou les leurs nous recommandons fortement cette hôtel
2023 年 5 月に 1 泊滞在
The Gilded Iguanaからの返信 (投稿日 : 2023 年 5 月 19 日)
Merci pour votre commentaire monsieur Jimmy. Nous sommes ravi de les héberger.Merci de nous préférer!

10/10 (非常に良い)

Mark

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 4 月に 2 泊滞在
Reservations Teamからの返信 (投稿日 : 2023 年 4 月 9 日)
Dear Mr. Mark, thank you!

2/10 (非常に不満)

Lynne

2023 年 3 月に 1 泊滞在
Reservations GIからの返信 (投稿日 : 2023 年 4 月 14 日)
Dear Mrs. Lynne,Our team were there with you and your friend when she broke her ankle on the beach.Maybe you did not noticed but our team assisted with first aid and we coordinated the emergency services. We have always been willing to work this cases in the best interest of our clients. As you were told by our staff your reservations was made through a 3rd party and you should have contacted them in order to cancel.We have not received any request for refund from your agency. We have already started a communication with the platform, so we can figure out a solution to your satisfaction.

10/10 (非常に良い)

Janice

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It truly was exceptional! We loved our time here!!
2023 年 3 月に 6 泊滞在
Reservations Teamからの返信 (投稿日 : 2023 年 3 月 30 日)
Dear Janice! Thank you we are glad to know it!

10/10 (非常に良い)

ronnie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Clean and very helpful staff. Will try to resolve any issues. Cesar was a great help in our stay
2023 年 3 月に 3 泊滞在
Reservations からの返信 (投稿日 : 2023 年 3 月 16 日)
Thank you! We are glad you had a pleasant experience!

10/10 (非常に良い)

Kevin

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 2 月に 4 泊滞在
Reservations Teamからの返信 (投稿日 : 2023 年 3 月 30 日)
Dear Kevin, thank you. We hope to see you again soon.

6/10 (普通)

valerie

家族旅行
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス、設備とサービス
The hotel is beautiful but there is nothing major about it. Prices of everything is the same ( if not higher ) than an expense s city in the US. The good quality is not great . Service at the restaurant is not friendly and often confused. Nosara is nice - Guiones is a very nice beach but it has lost his true Costa Rican soul. Locals are not friendly and only looking at making more money from US tourists . I would not return to the hotel .
2023 年 2 月に 7 泊滞在
Reservations Teamからの返信 (投稿日 : 2023 年 2 月 28 日)
Dear Mrs. Valerie, we do apologize for the inconvenience experience,Every day we strive to offer an exceptional experience to our customers and it is clear that we could not achieve our goal this time. We would appreciate you giving us another chance and you can be sure that we will try to do everything possible to ensure that you have an excellent experience in our restaurant that many guests have already had the opportunity to enjoy.

10/10 (非常に良い)

Jeff and Rebecca

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This place was excellent in every way. I would love to return.
2023 年 2 月に 1 泊滞在
Reservations Department からの返信 (投稿日 : 2023 年 2 月 26 日)
Thank you Mr. & Mrs Montgomery, we hope to see you soon.

10/10 (非常に良い)

Mark

家族旅行, グループ旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
The hotel is absolutely great, From the design, to the amenities and all the way to the excellent customer service. I rarely write reviews - but this hotel experience was so good., I had to let people know what a wonderful property this is. Mark K - Toronto
2023 年 1 月に 4 泊滞在
Reservations Teamからの返信 (投稿日 : 2023 年 1 月 23 日)
Dear mr. Mark, thank you so much for this great review and for sharing your experience. We hope to host you again in the future.

10/10 (非常に良い)

Frederico

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property is stunning and very well maintained. The pool area is beautiful and there is lots of green everywhere. The property is indeed close to the beach and we really liked the options around. The staff is really friendly and very helpful. We also really liked the restaurant of the property. They offer great options for breakfast and dinner. Pro tip: there is a good local restaurant in front of the property and the food is very good and the cost is a fraction compared to bigger restaurants in the area.
2022 年 10 月に 2 泊滞在
Reservations team からの返信 (投稿日 : 2022 年 10 月 11 日)
Dear Frederico, thank you so much for your review. We are glad you had a great experience. We are hoping to host you again soon.

10/10 (非常に良い)

Donna

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very friendly staff and a beautiful hotel. The restaurant and the pool were my favorite spots!
2022 年 9 月に 4 泊滞在
Reservations department. からの返信 (投稿日 : 2022 年 9 月 30 日)
Dear Donna, thank you for your review!We hope to see you again soon.

8/10 (良い)

Elena

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great stay overall. Staff was nice and accommodating. I wish we had been notified about the ongoing construction, it wasn’t very relaxing by the pool with all of the noise all day long. On the first day someone walked into my room, the hotel too the incident seriously and I felt safe staying at the property. The location is perfect and right next to the beach. A few restaurants, coffee shop and juice bars in a close proximity. Gym schedule was inconvenient and the space is very, very small. I prefer to get my workouts out of the way early in the morning, however there’s are group fitness classes during that time. No treadmills or elliptical machines. The food at the hotel was good and great coffee. I stayed during low season, the hotel was not crowded.
2022 年 9 月に 4 泊滞在
Reservations department. からの返信 (投稿日 : 2022 年 9 月 30 日)
Dear Elena, thank you for sharing your experience. We will make sure to take action to correct this situation.I wish you could give us an opportunity to show you that we can do better. Please do not hesitate to contact us for your next visit to Nosara and the Gilded Iguana.

10/10 (非常に良い)

Patricia

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff was great. They were knowledgeable and friendly.
2022 年 9 月に 6 泊滞在
Reservations department. からの返信 (投稿日 : 2022 年 9 月 27 日)
Thank you for sharing your review! We will let our team know about it. Hoping to host you again shortly.

10/10 (非常に良い)

Erik

2022 年 9 月に 1 泊滞在
Reservations department. からの返信 (投稿日 : 2022 年 9 月 6 日)
Dear Mr.Erik, thank you so much for this great score. We hope to host you again in the future.

10/10 (非常に良い)

Amy

2022 年 7 月に 7 泊滞在

10/10 (非常に良い)

Henry

2022 年 7 月に 2 泊滞在
Reservations Department からの返信 (投稿日 : 2022 年 8 月 2 日)
Dear Mr.Henry, thank you so much for this great score. We hope to host you again in the future.

10/10 (非常に良い)

Merlin

2022 年 7 月に 6 泊滞在
Reservations department. からの返信 (投稿日 : 2022 年 7 月 18 日)
Dear Ms. Merlin, thank you for this great score. We hope to host you again in the future.

10/10 (非常に良い)

Byron

2022 年 6 月に 10 泊滞在