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"I loved the balcony in our room. I have difficulty with walking, and a lift would have been a nice touch. However, the difficulties were overcome, and the staff were extremely good at helping and taking heavy luggage to our rooms. Many thanks. The best policy was to talk to the staff, who were delighted to help in many ways, and they were very good. My wife and I thoroughly enjoyed our stay, and we will use this hotel again. We have no complaints, only our thanks for an extremely enjoyable time"

"Breakfast was good ,cleaning person a little slack , front desk people good"

"We used this as a base for a few days visiting Norfolk. The pool is a great amenity with small children. Breakfast was good too!"

"A very good location close to the cathedral and town centre. "

"Will always stay hear when in Norwich... excelant"

"The staff were all polite and helpful, although some seemed a little inexperienced. We ate in the restaurant one night, the food was well presented, but the pork belly was over cooked and the chips were over salted. We also asked for the coffee tray to be cleaned & refreshed. Someone had come in, left a large bag of tea/coffee sachets in the room, but not cleaned the cups & tray - I assume they got distracted & didn't finish the job."

"We had no breakfast during our stay, but the rooms where neat staffs are lovely "

"Happy with this one night stay in a twin room. Nice hotel, everything you needed for a comfortable stay! Breakfast nice too."

"It’s situated in a backstreet behind a Main Street row of nightclubs. Fine for a midweek stay but probably best avoided at weekends. It’s ok for the price but a bit like staying in student accommodation - Spartan furniture and furnishings and rather tired decoration. "