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Reviews of Royal Hotel

3 out of 5
Royal Hotel
Paston Road, Norwich, England

Reviews

8.2

Very Good

Rating 10 - Excellent. 59 out of 186 reviews" "
Rating 8 - Good. 83 out of 186 reviews" "
Rating 6 - Okay. 33 out of 186 reviews" "
Rating 4 - Poor. 8 out of 186 reviews" "
Rating 2 - Terrible. 3 out of 186 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and adequate. Very nice.
Stayed 1 night in Apr 2024

8/10 Good

Alison

Stayed 1 night in Apr 2024

6/10 Okay

Joanne

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Shower cubicle was a joke , the shower wasn’t adjustable and was positioned to hit the enclosure rather than your body . The adjustable rails was all dismantled .
Stayed 1 night in Mar 2024

8/10 Good

Anthony

Stayed 2 nights in Mar 2024

8/10 Good

Deborah

Stayed 1 night in Feb 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, large carpark
Stayed 1 night in Feb 2024

10/10 Excellent

Gary

Stayed 2 nights in Feb 2024

10/10 Excellent

Tara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marvellous
We really enjoyed our stay at the Royal Hotel. The staff and management were exceptional and really attentive. We shall definitely return
Stayed 2 nights in Dec 2023

10/10 Excellent

Bernard

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Royal Stay
So good and friendly,,just a pleasant stay , breakfast host very nice and well cooked breakfast
Stayed 2 nights in Dec 2023

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, room well equipped with tea/coffee, TV, complimentary shower products, large carpark, and loby restaurant
Stayed 1 night in Dec 2023

8/10 Good

Geoffrey

Stayed 3 nights in Oct 2023

8/10 Good

Shane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights. Lovely large comfortable bed. Breakfast satisfactory.
Stayed 2 nights in Sep 2023

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birders
Friendly staff. Comfortable and clean rooms. Good breakfasts and restaurant for meals
Stayed 3 nights in Sep 2023

8/10 Good

V

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Robert

Liked: Staff & service, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel very close to beach
Location amazing, exactly what we wanted being 3 min walk from beach. Breakfast was lovely. Large room and bathroom. Only negative comment is we were situated near a fan which ran all night.
Stayed 2 nights in Sep 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last minute Norfolk trip
We needed a room for one night for a last minute break. Mundesley is quiet and a perfect overnight for us. Hotel a short walk to beach Hotel had everything we needed; bar, comfortable room, breakfast, all as you’d expect.
Stayed 1 night in Aug 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely place. very clean
Stayed 2 nights in Aug 2023

10/10 Excellent

Brendan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy revisit 3rd of many to come
Great as usual
Stayed 6 nights in Aug 2023

8/10 Good

Tim

Liked: Staff & service
Friendly staff - Restuarant / Pub food was excellent. ur dog also enjoyed her stay and was made welcome.
Stayed 2 nights in Jul 2023

4/10 Poor

CRAIG

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The property was good but let down by inadequate cleaners
Stayed 3 nights in Jul 2023

10/10 Excellent

Jackie

Stayed 1 night in Jul 2023

10/10 Excellent

MARTIN

Stayed 1 night in Jun 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

2/10 Terrible

Subash

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Very disappointed in our stay. We had a bathroom that was filthy with black mouldsThe carpets in the room very dirt and not hoovered the shower didn’t work well. We had to leave early for our Macmillan hike and a pa Jed breakfast. The. Bacon say we ordered. The bacon was raw. I will not recommend to anyone. Not worth anything especially the price staying there
Stayed 1 night in May 2023

8/10 Good

Duncan

Liked: Cleanliness, room comfort
Ok
Not bad but not spectacular...room was clean enough and breakfast was standard..decided not to use public areas and ate while we were out and about
Stayed 2 nights in Apr 2023

6/10 Okay

Clare

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Tired could do with Tlc
A little slow checking in, short staffed. Room was tired and wasn’t as clean as it could be. Shaving hairs in bath cobwebs, lipstick mark on cup and sheet marked. Breakfast was lovely staff were polite. Couldn’t fault portion size and piping hot.
Stayed 1 night in Apr 2023

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
40th wedding anniversary
Check in was easy, staff member polite friendly and very helpful. Room was clean tidy and spacious with tea and coffee. Bar was nice and again staff helpful and friendly as were the local customers. We had dinner and that was very nice too very large portions. Again the service was very quick and the staff were polite and helpful. Breakfast was lovely and the breakfast room was extremely nice. Hotel was hang for Cromer and the surrounding area. Loved our stay and if we visit the area again we wouldn’t hesitate to book here again.
Stayed 1 night in Mar 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect get away
Had a fantastic time celebrating our wedding aniversary here
Stayed 1 night in Mar 2023

8/10 Good

Paul

Stayed 1 night in Jan 2023

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

10/10 Excellent

Darren

Stayed 2 nights in Jun 2022

6/10 Okay

Richard

Business traveler
Liked: Cleanliness, room comfort
It was an OK stay. Hotel was clean though all a little dated. A little overpriced for what you get. The menu lacked in smaller less expensive snack type meals.
Stayed 1 night in May 2022

6/10 Okay

Nick

Liked: Room comfort
Disliked: Cleanliness
Sower could have done with a deep clean to get rid of bits of mould. Lipstick on water glass at breakfast
Stayed 1 night in Apr 2022

6/10 Okay

Simon

Traveled with partner, Traveled with pets
Liked: Cleanliness
Quiet location very close to the dog friendly beach. Warm and comfortable. Good size bed. Decent shower and decent breakfast with large choice.
Stayed 3 nights in Oct 2021

6/10 Okay

Carol

Not Lesbian friendly
We found the hotel was not very efficient, especially has I am vegetarian. Breakfast menu does not have vegetarian option. Staff wasn’t ready at breakfast time. Stay was quiet. I went with my wife, lady who booked us in assumed we wanted two rooms so in my opinion not lesbian or gay friendly. Wouldn’t go again
Stayed 1 night in Oct 2021

10/10 Excellent

gerald

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very clean in all the hotel. Food was excellent at breakfast, and evening meal. No problems at all encountered.
Stayed 3 nights in Sep 2021

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Marshall

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a 3 star hotel the Room, food and staff were excellent.
Stayed 1 night in Sep 2021

8/10 Good

Alan

Stayed 1 night in Sep 2021

10/10 Excellent

Dawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Royal Mundesley North Walsham
Staying at The Royal Mundesley was just perfect. Needed to visit a family member locally, only stayed one night but staff were great, really helpful with local dire tions and our stay. Room great size, lovely and clean, bed really confy got a good night sleep. Thanks to all at the Royal
Stayed 1 night in Sep 2021

6/10 Okay

Jackie

Traveled with partner
Disliked: Amenities, property conditions & facilities
Needs modernising No mattress protector on the bed Dirty carpets Mould on tiles and shower cubical Food was ok but basic
Stayed 1 night in Sep 2021

6/10 Okay

ANDREW

Business traveler
Disliked: Staff & service
one night stay
limited choice in area but not worth the money I paid. the staff need some training from management on some basic requirements of the industry they are in.
Stayed 1 night in Sep 2021

10/10 Excellent

SHOBANA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff very friendly and helpful. Very comfortable room and weekend break.
Stayed 1 night in Aug 2021

6/10 Okay

wilfrid

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
A typical run down English seaside hotel ,but the breakfast was excellent and the Cook come host in the breakfast room NAT was exceptional a treasure to the hotel.
Stayed 2 nights in Aug 2021

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely stay in a room with a 4 poster bed
we stayed for 2 nights The first night was a Saturday and we booked to eat in the restaurant, which was busy. We both had the seafood platter, which was lovely and filling. Sunday morning breakfast was good, if a little chaotic as other people have mentioned. However, as a family run place you expect it to be different from the usual 'one size fits all' bland national chains. Also, breakfast is a little more compressed at weekends as there is 1 less hour, and we also appeared the same time as everyone else, so thats perfectly excusable. Breakfast was filling - so much so that so that we didnt need lunch. Because we were still very full in the evening, we went for a 'light supper' from the nearby Bacton Pizza Takeaway and ate it on the beach, which was good. Mundesley is a very lovely place and the location of the Royal is very convenient. Breakfast on the Monday was much less busy, and seemed to be run by one of the owners family, and was more organised. Again, good, with lots of choice - buffet style full english, bread, toast, yoghurt, fruit, cereal, juice, tea, coffee. Nice stay in a nice hotel - which looks like it has been refurbished to a good standard
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveler

Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2021

6/10 Okay

Verified traveler

Liked: Staff & service
The Hotel is “tired”. The room was of a good size, would benefit from a redecoration , bed and sheets clean and fresh. No blackout curtains, too much light into room. One Window didn’t stay open. Basic tea and coffee facilities in the room. The bathroom cabinet is very worn , with ingrained dirty marks.. the pull cords for the bathroom light and cabinet are very dirty. One morning ran out of hot water by 0710hrs . The tv remote doesn’t work. These are small things that show that the time in which the hotel was closed these issues were not check or rectified. Also , for the money expected more. Price was similar to a DeVere Hotel...£60 each a night for BB... Fantastic location, fantastic village.. and fantastic that an independent hotelier can make it work... and I want them to make it work... I want to return... good luck for the future..
Stayed 2 nights in May 2021