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「The check in is all done on your phone but we had a glitch but texting the main number in the key room was an instant fix. It was a perfect relaxing area. Across the street was the water way with benches. Room was clean as well.」

「The room was very clean but the hallways were disgusting there was garbage everywhere and there was a rancid smell that made us gag every time we needed to get out of the room.」

「I am writing this to express my disappointment with regards to the handling of our recent reservation at the Hampton Inn, Thunder Bay. Our reservation was at the rate of $238 / night. We have arrived very late at the hotel, due to circumstances beyond our control. Once there, we were shocked to learn that the receptionist had canceled our reservation. To re-instate it, the receptionist offered a more than double rate. Given the late hour of the night, having been on the road for over 15 hours,...

「Room was clean. Air-conditioning on point, and a lot of parking space. The staff was super helpful and it was wonderful having gas and a restaurant in the same location.」

「great 1 night stay on the way from Alberta to Toronto」